Excellent resort, I had a good time with my family and kids, wide selection of restaurants with delicious food.
I recommend this resorts for families, and I would like to thank Niki for her support and taking care of our stay.
Wide variety of water sports as well
Dear almoaibed,
We are delighted to hear that you had a positive experience during your stay with us. Your kind words are a testament to our team's hard work and dedication to providing exceptional service to our guests. We will be sure to share your feedback with our staff, as it serves as a source of motivation for all of us.
Hopefully we will have a chance to welcome you back to our little piece of paradise
Best Regards,
Russel Malate Suarez
Asst. Front Office Manager
The location is good because it is very close to the airport. The amenities of the hotel is nice. We had chance to join many activities. They even upgraded our room for a night. However, the hotel has a serious issue with hygiene.
They hold the coconuts their fingers inside. Same for the glassess, plates, food. Once, they spilled the icecream on a table and picked with a spoon quickly before serving to a customer. One time they brought me fish without chicks. Someone took them before serving to our table. The people need to be trained and diversity must be increased. The people are nice and kind, but hygiene is the reason that I picked Sheraton. Unfortunately, it could not fulfill our expectations.
Dear Ahmet Melih K,
Greetings from Sheraton Maldives.
First of all, please accept our apologies for any inconvenience that happened during your stay.
Your feedback is highly appreciated as we have a firm commitment to continuous improvements with our services.
Hopefully we will have a chance to host you again.
Best Regards,
Russel Malate Suarez
Asst. Front Office Manager
Masala hut restaurant, the best Indian restaurant the butter chicken was amazing & the sambosa was amazing too
Activities & everyone in here was so friendly and sweet
thank you for Hassan at masala hut restaurant for the wonderful hospitality we really appreciate it & enjoyed 🙏🏻🇦🇪
Dear Q969BKdanaa,
Greetings from Sheraton Maldives.
Many thanks for choosing to stay with us and also for posting this wonderful feedback.
The team is elated to see that our hard work has paid off; your words' gives us extra motivation to continue doing our very best.
We do hope to welcome you back.
Best Regards,
Russel Malate Suarez
Asst. Front Office Manager
its very nice resort.
there are many beautiful things and,
the food is also very delicious.
there are many spot to watch the fishes.
the weather was also very nice.
all staff in resort are very kind and they are ready to suuport customers.
I will re visit again.
Dear harrykY3678GO,
Thank you so much for your kind words and for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had such a wonderful experience!
Our team works hard to provide the best possible service and create a comfortable and memorable environment for our guests, and it's truly rewarding to know that we exceeded your expectations.
Once again, thank you for choosing Sheraton, and we look forward to the opportunity to serve you again.
Best Regards,
Russel Malate Suarez
Asst. Front Office Manager
This place is heaven. We went here on our honeymoon and had the most amazing time. The hotel and views are spectacular, but the staff at the hotel will be what we remember most. Every member of staff we dealt with went above and beyond to make our trip perfect.
Dear 8123,
Greetings from Sheraton Maldives.
Many thanks for choosing to stay with us and also for posting this wonderful feedback.
The team is elated to see that our hard work has paid off; your words' gives us extra motivation to continue doing our very best.
We do hope to welcome you back.
Best Regards,
Russel Malate Suarez
Asst. Front Office Manager
