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Yusra B

Amazing

5.0 of 5 bubblesReviewed 18 May 2024
Amazing experience at the sheraton! Lovely staff, services and hospitality. Food was great, rooms are amazing especially the bungalow!
Special thank you to desiree! Very sweet and helpful she made sure everything was going great! Thank you so much sheraton! See you again
Date of stay: May 2024
Trip type: Travelled as a couple
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Russel Suarez, Guest Services / Front Office at Sheraton Maldives Full Moon Resort & Spa, responded to this review
Responded 20 May 2024
Dear 726yusrab,

Greetings from Sheraton Maldives.
Many thanks for choosing to stay with us and also for posting this wonderful feedback.
The team is elated to see that our hard work has paid off; your words' gives us extra motivation to continue doing our very best.
We do hope to welcome you back.

Best Regards,
Russel Malate Suarez
Asst. Front Office Manager

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 14 May 2024 via mobile

From the speed boat to the warm Hospitality specially by Ms. Russel and the Reception staff Mr. Javid .

The rooms were very spacious and clean .

The restaurants were with a lot of varieties; Mediterranean, Chinese, Thai and South Asian cuisine.

The resort was very big, quiet and well maintained. The beaches all around were equipped with sun bed.

Will definitely consider to visit again and recommend to my friends ❤️❤️

Room tip: Consider reservations ahead of time
Date of stay: May 2024
Trip type: Travelled as a couple
1  Thank YOUSEF E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Russel Suarez, Guest Services / Front Office at Sheraton Maldives Full Moon Resort & Spa, responded to this reviewResponded 20 May 2024

Dear YOUSEF E,

Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a great experience with us and that our staff and amenities met your expectations.
We are particularly pleased to hear that you were impressed with our facilities, foods, and the attention to detail of our associates. At Sheraton, we strive to provide the highest level of comfort and hospitality for our guests, and it is rewarding to hear that we have achieved this goal during your stay.
Once again, thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back on your next visit to Sheraton.

Best Regards,
Russel Malate Suarez
Asst. Front Office Manager

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Reviewed 11 May 2024 via mobile

I have visited the hotel on my wedding anniversary and it was really an amazing romantic gateway thanks to the hotel. It would be unfair to name any one specific department for that wonderful stay, from the reservation till farewell department, everyone was just perfect. I must recommend this hotel for every age group category. As an elite member of Marriot Bonvoy and IHG group, I travelled a lot of hotels and resorts around the world, but I must say this hotel is amazing.

Date of stay: May 2024
Trip type: Travelled as a couple
Thank Jaazba K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Russel Suarez, Guest Services / Front Office at Sheraton Maldives Full Moon Resort & Spa, responded to this reviewResponded 20 May 2024

Dear Jaazba K,

We are delighted to hear that you had a positive experience during your stay with us. Your kind words are a testament to our team's hard work and dedication to providing exceptional service to our guests. We will be sure to share your feedback with our staff, as it serves as a source of motivation for all of us.
Hopefully we will have a chance to welcome you back to our little piece of paradise


Best Regards,
Russel Malate Suarez
Asst. Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2024 via mobile

The resort is breath taking, all the greenery looks amazing, most of the staff is very courteous with some going the extra mile to make your stay best as possible like Desiree in the welcoming party or Mostafa in the buffet. The resort boasts all types of cuisines from all around the world and on some select days hosts some events like a live band or a dancing squad. They are also like to pamper their honeymooners so thats always a plus to consider. Would definitely recommend booking an all inclusive trip to here you wont regret it. The only caveat would be the unpredictable weather with flash rain happening at any time and extreme humidity but thats a country thing not unique to this hotel :p

Room tip: Dont forget sunscreen & after sun, even though they have a clinic here that provide free meds you should pack ur own if u like certain meds
Date of stay: May 2024
Trip type: Travelled as a couple
Thank Mouhamed L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Russel Suarez, Guest Services / Front Office at Sheraton Maldives Full Moon Resort & Spa, responded to this reviewResponded 19 May 2024

Dear Mouhamed L,

Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We are thrilled to hear that you had a great experience with us and that our staff and amenities met your expectations.
We are particularly pleased to hear that you were impressed with our facilities, foods, and the attention to detail of our associates. At Sheraton, we strive to provide the highest level of comfort and hospitality for our guests, and it is rewarding to hear that we have achieved this goal during your stay.
Once again, thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back on your next visit to Sheraton.


Best Regards,
Russel Malate Suarez
Asst. Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2024

The stay at the Sheraton Full Moon was a huge disappointment. The hotel bears no correlation to the glossy pictures on the website (see attached pictures).

The beach is dirty and littered with rubbish and isn’t a Maldivian beach. It's man made with sand bags that were ripped and dangerous to walk over.

The rooms are very dated and need renovating. The staff are unhelpful and some are rude.

The food is awful and very expensive! $37 for an ordinary pizza!

This hotel doesn’t represent what a stay on the Maldives is really like. It’s near Male, on the flight path from the airport and there is no beautiful coral to snorkel in. Avoid at all cost! There are so much better places to stay in the Maldives

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 644scottn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Russel Suarez, Guest Services / Front Office at Sheraton Maldives Full Moon Resort & Spa, responded to this reviewResponded 19 May 2024

Dear 644scottn,

Greetings from Sheraton Maldives.
Thanks for staying with us and for writing this feedback.
We regret to see that your experience was not a great one as the majority of our guests have.
We take our guests' feedback seriously and will always try to improve our product and services.


Best Regards,
Russel Malate Suarez
Asst. Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2024

Delightful resort on reasonable-sized island only a short speedboat ride from Male. From the transfers to & from the island, to the greeting, & service during our stay -
everything was professional & welcoming. Our hostess, Alaya, was excellent & always available. Our overwater villa was spacious & comfortable, with everything we needed. There are lots of activities to do on the island, some included in the price & some at an extra charge. Our snorkelling trip was worth the cost as there is not much marine life in the lagoon surrounding the island. Food was excellent - well worth including a meal package as individual meal prices are expenses. Water quality (& colour) is amazing - pictures don't do it justice.

Room tip: Include a meal package with your booking - much better value than buying meals separately. Half board is plenty.
Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AlisonCoffsHarbour
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Russel Suarez, Guest Services / Front Office at Sheraton Maldives Full Moon Resort & Spa, responded to this reviewResponded 19 May 2024

Dear AlisonCoffsHarbour,

Thank you so much for your kind words and for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had such a wonderful experience!
Our team works hard to provide the best possible service and create a comfortable and memorable environment for our guests, and it's truly rewarding to know that we exceeded your expectations.
Once again, thank you for choosing Sheraton, and we look forward to the opportunity to serve you again.


Best Regards,
Russel Malate Suarez
Asst. Front Office Manager

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