We recently spent another night at Hotel Rex and were looking forward to it, as we've stayed there a number of times before and generally found it to be the best hotel in the area, with nice rooms and great staff.
Above all we expect to able to have a good night's sleep in a hotel, especially one that prides itself as being a proper hotel with a distinguished history. We did have a problem with noise on a previous visit, but that was due to other guests and the staff did a great job of sorting that out. However, now the 'management' had decided that they would lay on loud live music outside the hotel restaurant (i.e. directly underneath a good proportion of the hotel's rooms) until 12.30 at night (on a Friday, I don't know about other nights). We complained about this and, as ever, the front of house staff did their best to try and solve it. But the attitude of the restaurant staff was essentially 'We have a license to make noise until 12.30 and that is what we are going to do'! Fine you have a license, does that make it a good idea to annoy your customers? Did any other customers complain? I don't know and I don't care - if you are annoying one set of customers you need to sort it out. Perhaps someone has run the math and decided that the extra restaurant receipts are worth annoying a few guests? Possibly, though I doubt that calculation has been undertaken - or that the need for it even entered anyone's heads there.
How loud was the music? Loud enough to stop us from sleeping four floors up, and my partner has a very considerable tolerance for noise - she could sleep through an earthquake (and given she grew up in Greece probably has!).
Super disappointed with this; this is where we like to stay in Mani at the end of our holidays and we've brought the hotel other customers too. The 'management', if they are to deserve that title, need to get a grip. Don't come on here and give us a load of spiel in response, do your job(s) properly and sort this out.