The main entrance of the hotel is located on a busy road so it is not really possible to go out here with luggages. You have to go to the back where the hotel parking is located and then go through the garden and the restaurant with the luggages which is not very convenient. In a 5 star hotel, I also expect to have my luggage being taking care of.. which was not the case.
The garden, pool, restaurant, and common areas are all very modern and beautiful. However, we were disappointed with the room. We had a Superior Double Room (for 4 adults). It was in adequation with the pictures but these last ones are a bit misleading. We felt cramped in the room and the decoration was just not in adequation with what we saw in the common areas. The finishings were not on point. The worst part was the cleanliness. Hairs in the bathroom, dirt on the balcony... During a pandemic, the cleanliness should really be perfect, especially for a 5 stars hotel!
Breakfast was good. Lots of choices. Shame that fresh juice is extra.
From a general point of view, the hotel is alright but it has one or two stars too many.