We have recently just came back from this hotel, we were both very excited for this trip and we were not disappointed! We arrived late on the night and due to the season we were not able to see any staff that worked behind the reception, instead we were welcomed by bar staff (in my opinion, this was the only staff member that was not very helpful) we eventually found our room (superior sauna room) which really did amaze us, it was everything and more, the bed was sooo comfy and the private sauna in our room was just what was needed after a cold day. We did, cross country skiing, aurora snowmobile and husky safari, all activities again were perfect and even better than expected, all ran by friendly staff that were chatty and helpful, the breakfast buffet was also just what you needed to fill up for the day (really good for veggies as well) the evening meal was also very good but a bit expensive, one night the hotel were kind enough to sort us a lift into the nearby town, definitely worth a little explore. But altogether could not fault the 3 days we were there, would definitely go back again for the activities alone, but yeh, absolutely amazing hotel, strongly recommend!