We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
US$125
View deal
Expedia.com
US$132
View deal
Trip.com
US$115
View deal
PricelineUS$132
Hotels.comUS$132
Destinia.comUS$934
View all 13 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (169)
Filter reviews
169 results
Traveller rating
72
44
22
15
16
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
72
44
22
15
16
Show reviews that mention
All reviews ski lift northern lights peace and quiet stunning place stayed here for nights great fun vegetarian options national park husky ride hot chocolate arctic lapland aurora cabin sauna luxury activities
Selected filters
Filter
Updating list...
10 - 15 of 169 reviews
Reviewed 9 March 2021

We spent 4 nights at Star Arctic Hotel this March and it was excellent choice. The location is superb. Rooms are very nice and they have amazing view to the hills and to the sunset. Hotel restaurant is very good and they also have some vegetarian choices. Staff is super helpful and kind. I think this the best choice for money in Saariselkä region.

Date of stay: March 2021
Trip type: Travelled as a couple
Thank TapioE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 2 January 2021

I would simply say this hotel is very good in terms of customer service, location and facilities.

We stayed only for few nights but we managed to try all the room types.

The glass igloos are nice although we ran into issues with the heating inside. The igloo was very cold and the thermostat was broken.
We then went to complain to the reception and this review would probably be very different if it wasn't for the staffs reaction the the problem. They said they could either try to fix the issue or have us a new room. We chose the latter and moved to a suite with a sauna. Amazing room.

Breakfast and the restaurant were nice with quality food and service. They did their best to keep good distance between the tables by restricting the amount of customers inside the restaurant so you could enjoy your dinner or breakfast during the pandemic.

Hotel also offers nice tours and activites for those who want them.

Cleaning of the rooms was done daily and in a good level.

Overall a very good experience in the most busiest time of the year.

Date of stay: December 2020
Trip type: Travelled with friends
Thank Keptifi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 27 September 2020 via mobile

The view from the balcony is absolutely fabulous. The room was tinyish but enough for the two of us. Beds were more than comfortable which was highly appreciated after the day’s walk. Welcoming personnell and nice meals.

Date of stay: September 2020
Trip type: Travelled as a couple
Thank Sannis10
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 September 2020 via mobile

We spend 5 nights in this scenery hotel. Views are amazing. Cleanliness high level. Bathroom well working. Sauna with views was perfect. Breakfast very good. Service great level. Restaurant Kaunis is excellent for dinner.Lobby bar with fire place is very nice. I can recommend to Lapland fans.

Date of stay: September 2020
Trip type: Travelled as a couple
1  Thank RamiH-10
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 21 March 2020

We spent one night in this hotel and were shocked to find the hotel pretending to be a 4-star hotel - absolutely ridiculous!

The room costs around 450 Euro (or more) for one night. You think you can expect something...

- The staff was very unfriendly and disinterested and is constantly hanging around at the bar. They do not think it is necessary to serve the customer's needs.
- The room was not clean at all. There were cigarette butts everywhere and it was dirty from the previous customers. The snow is not cleared away - we do not want to know how older guests are doing, as the staff does not help you with the luggage.
- You hear every word and every step from your neighbor. Be happy if you have quiet neighbors.
- Below the rooms, there are service rooms and staff rooms. Music and noise until 3 o’clock in the night. Sleep before 3 am is out of the question.
- Everything is cheaply furnished. Ikea furniture in a 4-star hotel is a joke. Besides that, everything is cheaply built.
- Breakfast at a four-star hotel was a disaster. The food was cold, not even the table was set, no beverages were served at the table (tea/coffee), which is standard for a 4-star hotel.

The only good thing is the view (if you are lucky and the weather is good...). Better spend your money somewhere else. Absolutely not worth it. We have basically not very high standards, but if you pay 450 Euro for one night you definitely expect something else. Total rip-off.

Date of stay: February 2020
    • Location
    • Cleanliness
    • Service
1  Thank NeverStopExploring11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
View more reviews