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“"Extraordinary Experience"”

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Mutiara Taman Negara
Ranked #1 of 3 Hotels in Kuala Tahan
Reviewed 19 May 2013

Mutiara Taman Negara Resort is the only resort on the National Park Side, where else the rest of the resort and chalets is on the opposite side of the Park Headquarters, which makes this place exclusive and quiet and easy to explore the jungle from here.
There is a pair of Tapirs that roam freely in these area, as well as monkeys, wild boars, porcupine and hornbills that has seem to be residents in the area…
The resort is built with nice wooden chalets with bamboo interior; the setup is very nicely blended in the forest which makes it extraordinary.
But the service in the restaurant could do with some improvement especially its customer service. (BTW: this is the very few places that you could get beers! RM10.00 per can during happy hours)
You could get the water taxi/ferry service for RM 1.00 per person to cross the river to the other side, where there are many choices for food on the floating restaurant by Kuala Tahan village.

  • Stayed: May 2013, travelled on business
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1  Thank Gerard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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436 - 440 of 1,112 reviews

Reviewed 17 May 2013

It was such a pleasure staying at mutiara taman negara. Wonderful staff in a superb location. Amazing facilities in a jungle! We had a lovely adjoining chalet so the children had their own room. The chalets have beautiful cane walls and excellent air conditioning. We loved having no tv and immediate access to the jungle. The food is very good with lots of choice. If you want cheaper options, you can easily go across the river to the floating restaurants, but service and choice made it very convenient to eat here. Staff were lovely to our 3 year old. Breakfast was fantastic too! So much choice and nicely presented. Definitely recommend and wish we stayed longer. We did tours that we arranged through the national park office, and organised our transport and found it really easy and good value.

  • Stayed: April 2013
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2  Thank Toni M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2013

We stayed in the family chalet with our two young boys. The chalet was comfortable and clean. We had no issues with mosquitos. It was the perfect location from which to explore the park. We were able to take a few short walks that started from right outside our chalet. We also took a short boat ride (10-15 minutes) to the canopy walkway. We then walked back which took about 30 minutes with two small kids. The kids loved the animals that wandered through the resort. The food at the restaurant was ok. They have a child menu and the restaurant staff was very friendly with the kids.

  • Stayed: April 2013, travelled with family
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2  Thank MJML_4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2013

We booked directly through the resort website for 4-night stay in March in a chalet. We also booked a full-board package as there are not many other places to eat apart from a few floating restaurants on the other side of the river. On arrival after a very long (and fairly dire) transfer from Kuala Besut we were allocated chalet 61.

The chalet is in a good position well away from reception and set back from the river so we could not hear the boats. We were actually surprised following previous comments about the quality of the chalets as it was very nice with a recently refurbished slate bathroom with a wet room style shower and fairly efficient air conditioning. It looks like the other chalets that end are also in the process of being refurbished. It was about a 5-minute walk back to the reception and the restaurant but being at the quieter end had the benefit that we saw many more animals including wild pigs, deer, a tapir on our first night, monkeys/macaques and a Lesser Mouse Deer!

We were not that impressed with the quality of food. The package allows any choice from the a La Carte menu but staff did not actually offer the menu to read, only recited a set menu. We realised after a couple of days and started asking for the menu - bear this in mind! The food choice was not that good and the meat was often quite tough and overcooked.

The high point of our stay were the two guided tours we booked whilst we were there. The first was a ‘night safari’ led by Zam, a naturalist guide we booked at the Wildlife Office on site (next to the mini market). Zam speaks excellent English and is an expert in his field.
We were in a group of 6 and although only a short distance from the resort, we saw bird eating tarantulas, scorpions, tree snakes, crickets and giant millipedes. Maybe not everyones ‘cup of tea’ but we were really excited! We were impressed with Zam so we booked a private day trek with him through the jungle to the waterfall on another day. This was very good and we saw a lot more being with a guide and not part of a large group.

To summarise, this is the only resort that is actually in the jungle (other hotels in Kuala Tahan are on the other side of the river). The chalets are not 5 star but the opportunity to see the jungle and wildlife every day makes this the ideal place to stay.

Room Tip: Ask for a refurbished room away from the reception area and take plenty of insect repellant and a go...
  • Stayed: March 2013, travelled as a couple
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1  Thank EmmaDurnford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2013

I couldnt find a review on the dorm before my trip, so I thought it would be nice to put one here! We were 8 buddies taking the entire 8-people sharing AC dorm in Mutiara. It has a fan and an AC unit (that took a while to cool the room). There are 4 bunk beds (as shown in their website photos) and we were given the bedsheets and pillow cases. We had to prepare our bed but it wasn't difficult. The dorm counter is just opposite; we got the key there, and during the stay, we asked for towels, cups, kettle and were given what we asked. Generally the staff is friendly and accommodating. The hostel block is a single storey building, with 4 units. Between the 2nd and 3rd units, are the common shower/toilet facility. There are 3 shower cubicles and 3 WCs. There is no heater, you shower in cold water!!! The cleanliness in the dorm and shower/toilet is ok. Do not have high expectation, else take the cabin/chalets which costs another RM200-300(?) more. Mutiara resort is the only resort that is on the National park. Staying here provides an opportunity to spot some wild animals wandering around - at least we saw some wildboars, macaques, a tapir, a porcupine, deer, a bird (looks like a pheasant) and a young monitor lizard! But the little inconvenience is we had to cross the river to the opposite bank for our breakfast, lunch and dinners. Each crossing costs us RM1/way/person. Food is basic over the opposite floating cafe/restaurants. There are a few to choice from; but ours was a packagae, so we ate at the same place throughout the trip. BOn our last night, we decided for the dinner buffet in Mutiara resort. We paid RM50/person. The food was ok but choices were quite limited. Nevertheless, we enjoyed the meal as the ambience was pretty good that we "killed" our time here with dessert and coffee!!! ;-)

  • Stayed: April 2013, travelled with friends
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1  Thank Keith_W_76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mutiara Taman Negara

Address: Kuala Tahan, Kuala Tahan 27000, Malaysia
Region: Malaysia > Pahang > Jerantut District > Kuala Tahan
Amenities:
Bar / Lounge Restaurant Shuttle Bus service Suites
Hotel Style:
Ranked #1 of 3 Hotels in Kuala Tahan
Price Range: €19 - €133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mutiara Taman Negara 3*
Number of rooms: 103
Official Description (provided by the hotel):
Mutiara Taman Negara Resort, PahangDiscover the wonders of an ancient forest at Mutiara Taman Negara. Pitch tent or check-into this forest reserve and bask in the natural surroundings of the Taman Negara park. Mutiara Taman Negara, an eco-tourism Resort that offers a variety of accommodation types promises guests this unique experience with basic amenities and sufficient modern comforts. A virgin jungle expanse covering 4,343 square kilometres, Taman Negara was established in 1939 and is the largest park in peninsular Malaysia reputed to be The Best Kept Tropical Rainforest, thanks to its protected status. With minimal damage to this special ecosystem, Mutiara Taman Negara is dimly lit to avoid scaring off wildlife and conserves energy. Everything used is biodegradable and all the wooden chalet interiors are made of natural produce. Guests at Mutiara Taman Negara will wake to the drone of cicadas, the chirping of bird species new to them and a myriad of other unfamiliar sounds that form a consistent cacophony unique to rainforests. You will begin their adventure at your door step or veranda which makes a perfect perch especially for nocturnal sightings. Sighting wildlife outside the chalet is a norm and the fruit season attracts the most number of wildlife, from the mischievous long tailed macaques, the beautiful chestnut-breasted malkoha and the thorny porcupine to the gentle slow loris. The ancient life forms that blanket Taman Negara are impressive and during each visit, Mutiara Taman Negara gives its visitors the opportunity to glimpse at the flora and fauna species estimated at 10,000 plants, 150,000 insects, 25,000 invertebrates, 675 birds, 270 reptiles, 250 freshwater fish and 200 mammals. Some of the flora and fauna found in Taman Negara are rare or indigenous to this country. If you are not travelling with a group, you can plan your trip to Mutiara Taman Negara well before you arrive or enlist the help of guides at the Park Centre. Things to do at Mutiara Taman Negara include river cruises, guided walks, bird watching, fishing, swimming by waterfalls and night safaris. The world’s longest suspended canopy walk is the most popular activity in this rainforest and you have to be prepared to queue for a while. Secured 40 metres above the forest floor, visitors have a good vantage point from here and if lucky, you can sight some curious animals. The only people who are allowed to hunt and forage are its original inhabitants, the Orang Asli people who still live a nomadic lifestyle. They farm, fish and hunt in the park and nowadays play host to curious visitors armed with flashy cameras. The women may shy away but the men folk can put on a show with some advance notice. Travelling to Mutiara Taman Negara, guests can either do the four hour scenic drive down or board a coach from a designated location in Kuala Lumpur for a 3 hour drive down followed by a 3 hour boat trip down river ... more   less 
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Also Known As:
Mutiara Taman Negara Hotel Kuala Tahan
Mutiara Taman Negara Jerantut
Mutiara Taman Negara Hotel Jerantut

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