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“Just enough”

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Mercure Strasbourg Airport
Ranked #2 of 6 Hotels in Ostwald
Certificate of Excellence
Reviewed 29 December 2016 via mobile

This hotel looks like a refurbished garages building. You can't help noticing the smell of dampness coming from behind the panels covering the old build.
Further the personnel was good, the restaurant could improve price-quality relation. Breakfast was perfect

Stayed: December 2016, travelled with friends
Thank Eric S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h0369_sb, La Direction at Mercure Strasbourg Airport, responded to this reviewResponded 3 January 2017

Dear Sir,
We have well noted your remarks following your last stay at our Mercure Strasbourg Airport hotel. In order to send you a response, could you, please, be so kind to give us more details about your dates of stay and room number? We deeply regret that your experience did not meet your expectations; please allow us to express our sincerest apologies. Waiting for your reply. Kind regards. Accommodation manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3 - 7 of 221 reviews

Reviewed 31 August 2016

The room was very modern, with purple and grey colours. Bathroom and toilet had one door to swipe, very special ;) You can always close one room, not both.
Bed was very, very soft, a little bit too soft for me, but if you like.
Breakfast was promised much but in real not very rich. At every thing, something was missing. We didnt get plates and had to take the saucers for carry the meal.
The personal was friendly.

  • Stayed: August 2016, travelled with friends
    • Value
    • Rooms
    • Service
Thank Clara F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2016

The hotel is nice and clean and in the room is free drinks. Our reason for giving medium grading is due to the aircon did not work and it was very warm. Location for charging the tesla car is perfect. Swimming pool and biking lane to the center.

  • Stayed: July 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Marianne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h0369_sb, La Direction at Mercure Strasbourg Airport, responded to this reviewResponded 28 July 2016

Dear Guest,
We thank you for your positive feedback following your last stay in our hotel Mercure Strasbourg Airport****.
Please, be assured that our technical manager will check the air-conditioning and repair if it's necessary.
We remain at your disposal for your future stopover in Strasbourg,
Kind regards.
Accommodation manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2016

rooms are good
comfort bed is good
bathroom adequate and spacy with rainshower and good showerhead
seperate toilet
cable tv, french and german orientated - no english channels
rooms are not fully soundproof, some noises from nearby street and other rooms (hallway)
take room at back of hotel
staff service quick and friendly
breakfast : limited warm breakfast choises (eggs and bacon), which is no problem for me. also other things on offer : limited in choice, but good in quality (and that matters), nespresso coffee machine. nice offer on french cheeses.
small bar.
close to the airport, need car for entering city center
wifi : not for streamin media, but good speed for standard internet use.

Room Tip: back, away from street
See more room tips
  • Stayed: April 2016, travelled on business
    • Value
    • Location
    • Service
1  Thank Michel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h0369_sb, Accommodation manager at Mercure Strasbourg Airport, responded to this reviewResponded 29 April 2016

Dear Sir,
Thank you for taking the time to tell us about your experience at the Hotel Mercure Strasbourg Airport. It is always important for us to receive any feedback.
We will share your comments with our team.
We remain at your entire disposal for any information you may need and future reservation in Strasbourg,
Best regards.
Accommodation manager.
Mercure Strasbourg Airport.

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Reviewed 18 September 2015 via mobile

My wife and I had an unexpected stop in Strasbourg due to problems with our train journey. Unfortunately our visit coincided with the European parliament being in session so hotel rooms were at a premium. I stumbled across the hotel on one of the search sites late in the evening and fortunately they had a couple of spare rooms.
The hotel is about 4km outside the town and the taxi ride was 30 euros.
It's a very modern hotel, small bar area but very clean and pleasant. Like the rest of the hotel our room was modern and very smart.
We didn't eat there so can't comment in the breakfast but all of the staff we met were very friendly and helpful.
Whilst it probably would not be the first choice because of its location, I'd certainly recommend it if you have to stay outside of the centre.

Stayed: September 2015, travelled as a couple
Thank Eatondave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h0369_sb, Assistant de direcftion at Mercure Strasbourg Airport, responded to this reviewResponded 20 October 2015
Google Translation

Cher client,

Je vous remercie pour votre commentaire trés positif!
Nous nous rejouissons de vous revoir lors d'un prochain séjour au Mercure Strasbourg Aéroport.
Bien cordialement
Fabio N.

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Additional Information about Mercure Strasbourg Airport

Address: rue du 23 Novembre, 67540 Ostwald, Strasbourg, France (Formerly Mercure Strasbourg Sud)
Region: France > Grand Est > Bas-Rhin > Strasbourg > Ostwald
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Ostwald
Price Range: €70 - €115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Strasbourg Airport 4*
Number of rooms: 97
Official Description (provided by the hotel):
The Mercure welcome. The Mercure team are all true professionals who are passionate abouttheir work and have a keen eye for detail. With a talent for adapting to your objectives andschedules, their impeccable organisational skills guarantee true peace of mind. They have in-depthknowledge of their region and will be happy to introduce you to its many riches, including localcuisine and Mercure's Grand Vins. After a hard day's work, we're here to make sure you enjoysome pure relaxation that you and your colleagues won't forget in a hurry.Mercure Strasbourg Sud, an abundance of assets.Both easily accessible and close to the city itself. Culinary traditionThe clean, sophisticated decor ofour restaurant, "Terres Gourmandes",is the perfect backdrop for ourcolourful, gourmet cuisine, featuringa generous selection of flavoursranging from classical to unusualdishes! Our wine waiter lavishesspecial care on the choice of wineto accompany your dish, while thechef concocts banquets suitedto your requirements. The barCome and enjoy our wine waiter'sselection in the sober yet colourfulambiance of our bar. Let him guideyou in your choice! 97 roomsthat are spacious and sound-proofed,have air-conditioning and are fullyequipped with Wifi access. The breakfastA buffet with a seasonal flavour thatgives pride of place to regionalspecialities.Terrace and swimming poolLunch or dine alongside the poolsurrounded by a haven of greenery ... more   less 
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