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2 - 7 of 588 reviews
Reviewed 3 October 2016

It is really nice place both inside the terme area and the surroundings. The tremal pool is well made, clean, water temperature as promised. It was not quite clear whther the welness services are included in the price or not, so we did not use them.
what I did not like was that at 3pm they could not tell me whether they have a table for us for dinner or not. There was a group, so either yes, or not. Later, in the evening they called us to confirm but meanwhile we foulnd another solution. Being the only restaurant inside the area, they should know how many tables, how many reservations....
They also should change their timtable. You have to leave the room by 10.00 am and the pool opens at 10.00 am. Practically you do not have a chance to use it the day when leave. Anyhow opening at 10 is very very late.
Otherwise the staff are nice.

  • Stayed: October 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank Demeter33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2016 via mobile

We spent the morning there. We swam in the outdoor pool and waded in the warm bath. It was clean and well maintained. We had lunch a great in the caferia upstairs. The spinach soup with the ricotta was very tasty.all together a very enjoyable and relaxing morning. 13 euro to get in the facilities.s

Stayed: August 2016, travelled as a couple
Thank EPerlman58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2014

My wife and I went for half a day, we did a reservation for body massages and where very desapointed. They had difficulties to find 2 towels when we arrived, the massage therapist was really bad, she gave us a paper pantie to hide our sex and she left us with no towels to warm us. The moves she did are not a real massage and there was absolutely no atmosphere, full light on, no music nothing.

Don't spend you money there.

  • Stayed: October 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
4  Thank gusMontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2014

We went to use the pool and have a relaxing swim at the end of the day, like many of the locals seem to, and had been looking forward to it all day while touring.

Arriving just after 6pm we knew that we only had until 7pm, and then had to wait 10 minutes while the lady at reception continued a phone conversation without any form of acknowledgement to us or speeding up the call to help us.

She then asked us to pay the full €9 day rate for a quick 45min swim, giving us a confused look. I would have thought that they would have a cheaper rate for late in the day, and help get some money into the business to cover costs that were already spent. We had thought that the price was €5 as per what the locals we were staying with said it cost them as a local rate. Needless to say we left, and they missed out on a few Euro to help pay the bills.

Expensive for what it is, no sense of customer service thinking. Pictures look nice.

Stayed: October 2014, travelled as a couple
2  Thank Hippiepuppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2014

What to say for starting? To make a long story very short, we have been really lucky. In fact we decided to stay few nights in Sorano, but there was no place at the residence for the dates we selected.

But when things have to go well they go, the owner of the structure told us to try to call again to verify the availability, and, luck over lucks, we got 5 nights in this wonderful place.

Stayed there from 9 to 14 August, with my fiancee. The place was fully loaded, but excepted the Sunday, we never noticed.
The place is amazing, the structures well furnished and perfectly inserted in the contest. People who work there make their best to keep the place clean every day, including the thermal pool, the open pool and the surrounding.

We had apt number 15 with a view on the landscape of the pools.
We did not try the restaurant nor the bar, so we cannot describe them.
The wifi is free and available everywhere, even a bit weak....

From the residence you can go walking in the woods (be careful of tafanus) and reach other C.S that means "case sparse", spread houses around the place.
Do not forget Vitozza

Room Tip: better near to the pools
  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank RiccardoDG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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