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James M
Woking, United Kingdom

Ideal place for couples or all ages and those with small kids too

5.0 of 5 bubblesReviewed 12 Apr 2024
We stayed for 5 days in a ground floor garden room near one of the 3 pools (one is for kids , another is NOT for kids) and this one was mixed. The apartment is kitted out well- and was cleaned every day. The welcome on arrival was warm and genuine. All the staff were polite and helpful. There are a couple of bars and a restaurant that was fine for a snack. We also were able to make use of a courtesy room between the noon check out and our taxi to the airport in the evening. For us it was ideal as it is 10 minutes walk from the beautiful Puerto Mogan and it's fantastic restaurants - there is also a chemist and mini mart around the corner. We will return with the rest of the family most definitely
Date of stay: April 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Team Cordial, Owner at Apartamentos Cordial Mogan Valle, responded to this review
Responded 17 Apr 2024
Dear James,

Thank you so much for taking the time to share your experience at our Apartamentos Cordial Mogán Valle! We are thrilled to hear that you had a wonderful 5-day stay and it is fantastic to know that our accommodations were well-equipped and kept impeccably clean throughout your visit.

It is also so nice to know that you found our staff to be warm, geuine, polite and helpful - delivering the excellent service we strive for.

Thank you for choosing us for your holiday and we look forward to welcoming you back with the rest of your family in the near future!

Kind regards,
Departamento de Operaciones Cordial Hotels & Resorts
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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      Reviews (3,225)
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      All reviews outdoor shower sun loungers these apartments self catering infinity pool huge balcony snack bar air con soft play quiet pool gran canaria north pool patio doors supermarket opposite large supermarket top floor half board
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      24 - 29 of 3,225 reviews
      Reviewed 11 April 2024 via mobile

      Fantastic apartment with the largest terrace I’ve ever had on holiday. We chose 820 (2 bedroom) as it was near the quiet pool with my parents staying in 821 (1 bedroom).
      Sun all day as soon as it comes over the mountain (10ish).
      We only visited the quiet pool as we didn’t have children and it was great, clean and spacious, plenty of loungers at any time of day. The lifeguard was attentive.
      The reception staff were very helpful.
      The spa was amazing! We went twice and were the only people there, I couldn’t understand this when the access is very reasonably priced and the facilities are excellent.

      The only downside was the lack of entertainment after 9:30. The hotel did have a couple of hours of entertainment on prior to this but not even background music after! This however does seem to be the same for most of Mogan, the only place that stays open after 10-11pm seemed to be the Starlight Disco and that was on a weekend (they also have the same tribute act on both nights…..)
      The cats are mentioned quite a bit in other posts, on arrival there was a cat poop literally outside of my apartment and the corridor smelt of this, I thought the bad reviews were right and was doubting my choice of apartments. However, this was literally the only time I saw or smelt this, the cats were around but did not bother us at all.

      Morgan is beautiful. Plenty of shops and restaurants. The beach is lovely and loungers are very reasonable - £10 for 2 loungers and a parasol!

      I will 100% stay here again and would recommend to anyone wanting a peaceful, relaxing holiday.

      Date of stay: April 2024
      Trip type: Travelled with family
      Thank Laura M
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Team Cordial, Owner at Apartamentos Cordial Mogan Valle, responded to this reviewResponded 12 April 2024

      Dear Laura,

      Thank you for choosing to share your detailed holiday experience with us - it sounds like you had an absolutely incredible time at Cordial Mogán Valle! It is fantastic that our location near the quiet pool suited all your preferences, providing a peaceful and relaxing environment and we are delighted that you experienced sun all day on the terrace, making it an ideal spot to soak up the warmth and enjoy the beautiful surroundings.

      Furthermore, it is so nice to hear that you took advantage of our spa facilities and enjoyed the exclusive experience - not once, but twice!

      Your feedback regarding the entertainment offerings is also duly noted and we will take this into consideration as we continuously work to improve our guest experience.

      Your recommendation means a lot to us and we look forward to welcoming you back for another peaceful and relaxing holiday in the near future!

      Kind regards,
      Departamento de Operaciones Cordial Hotels & Resorts

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 10 April 2024

      We have returned for our fifth time with our three children... it must be good!
      our kids range from 5 to 12 and there is lots of entertainment to keep them happy and busy giving us parents time to unwind and relax by the pools. The apartments are a decent size and it's unusual for a family of 5 to be able to stay together. The balconies are spacious and get huge amounts of sunshine.
      the weather is pretty much guaranteed throughout the year too making it an easy place to choose.
      the animators are fantastic and keep all the kids busy with good competitions and lots of prizes! Sara and Karolina were fantastic this year keeping our daughter entertained with crafts and minidiscos!
      the food at the hotel is great too, and drinks are reasonably priced.
      The spa is a lovely addition and a great way for parents to relax when the miniclub is on. Massage was exceptional and really sorter my sciatica and reasonably priced. The floatation pool was the most relaxed yoy could ever be. It was quiet too so really enjoyable.
      We hope to return again next year! Thank you!

      Room tip: It's worth hiring a car to see more of the island, its cheap to hire and means you can go to some of the other beaches and sand dunes.
      Date of stay: April 2024
      • Trip type: Travelled with family
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank Jamie D
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Team Cordial, Owner at Apartamentos Cordial Mogan Valle, responded to this reviewResponded 12 April 2024

      Dear Jamie,

      Thank you for choosing to stay with us again and for sharing your incredible experience on TripAdvisor! We are overjoyed to hear that Cordial Mogán Valle continues to be your preferred destination for family vacations and that you and your family had such a fantastic fifth visit.

      It is truly heartwarming to know that our facilities and entertainment options have continued to impress your family over the years. We understand the importance of keeping kids of different ages entertained while allowing parents to unwind and we are thrilled that you found our offerings to be perfect for your family's needs. We will make sure that Sara and Carolina receive the recognition they deserve for making your stay extra special.

      We can not wait to welcome you back for another incredible stay next year!

      Thank you for your continued loyalty and for being a part of our Cordial family.

      Kind regards,
      Departamento de Operaciones Cordial Hotels & Resorts

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 9 April 2024 via mobile

      We are 8 nights in to our 10 night stay at this hotel.

      Good points:
      - Super friendly staff - both reception, lifeguards and housekeeping alike
      - 2 large, family friendly, spotlessly clean, lifeguarded pools with plenty of space for everyone.
      - 1 small, quiet, infinity pool for adults only
      - small, outdoor, soft play
      - a huge choice for the breakfast buffet (all styles and diets catered for)
      - a great, very local supermarket (SuperDino) which sells everything you need at reasonable prices
      - located close to a good selection of restaurants and bars
      - some apartments have large balconies

      Bad points:
      - so far: 2 visits to the apartment from cockroaches
      - a broken coffee machine on arrival - which was replaced - after much chasing - by another broken coffee machine
      - hand soap, washing up liquid and toilet rolls only replaced on request and then after chasing up in person at reception
      - ants in the kitchen
      - no fan in the bathroom
      - no air-conditioning
      - dated accommodation in need of modernisation
      - overflowing bins in communal areas

      Points to note:
      - the tea/coffee cups are tiny - recommend bringing your own mugs! They are also available to buy at the local supermarket

      Date of stay: April 2024
      Trip type: Travelled with family
      Thank Suzy R
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 6 April 2024 via mobile

      Another fantastic holiday in Apartamentos Cordial Mogan Valle so don’t hesitate to book if you fancy some time in the sun in a beautiful little resort.
      The apartments are great with big balconies and all the facilities you need for a simple self catering break
      4 pools but we spent most of the time at the kids splash pool which always had sun beds
      The harbour/beach is a lovely stroll down a pedestrianised walkway and has a good variety of restaurants

      Room tip: If you like a morning coffee/tea take your own mug as the ones in the room are tiny
      Date of stay: April 2024
      Trip type: Travelled with family
      1  Thank callum986
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Team Cordial, Owner at Apartamentos Cordial Mogan Valle, responded to this reviewResponded 8 April 2024

      Dear Callum,

      Thank you so much for choosing Apartamentos Cordial Mogán Valle once again for your holiday escape and for sharing your fantastic experience with us! It is wonderful to hear that your stay was nothing short of wonderful and we truly appreciate your kind words.

      We could not agree more - the short stroll to the harbour and beach through a pedestrianized walkway offers a picturesque setting with a diverse selection of restaurants, adding to the charm of our complex. How nice to know that you enjoyed it.

      We can not wait to welcome you back for another memorable getaway in the sun!

      Thank you once again for your glowing review and recommendation.

      Kind regards,
      Departamento de Operaciones Cordial Hotels & Resors

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 28 March 2024

      Over the decades my wife and I have been fortunate enough to have stayed at a wide range of hotels and resorts and Valle in Puerto de Mogan is the only one to which we have returned four times (within a year) as it ticks all our boxes. Located about a ten-minute or so stroll down a wide tiled walkway to the golden sandy beach with its promenade and many amenities as well as the small town and marina (“Little Venice” – an excursion destination from other resorts) alternatively to walking in the sun taxis, booked from reception, are less than four pounds each way. All fully furnished apartments we have had are spacious with high ceilings and cooling fans, fully equipped for self-catering (a massive supermarket is opposite) although we have always found our half board buffet choice to be excellent. Our four apartments all have very large balconies equipped with sun beds, four-seater dining table and chairs, a refreshing outdoor shower, plastic grass flooring (good for bare feet) and both horizontal and vertical full sized sun shades. The 25 metre infinity pools are for quiet reading on sunbeds under parasols (no racing to put towels down here) whilst although not relevant for us the large freeform family pool is complemented by a children’s splash area. We are already looking forward to our fifth holiday at Cordial Modal Valle, perhaps with our family and grandchildren.

      Room tip: Facilities at the hotel next door are also available and the archeological garden in its grounds are worth a visit. Ask at reception.
      Date of stay: March 2024
      • Trip type: Travelled as a couple
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      1  Thank Tony E
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Team Cordial, Dueño at Apartamentos Cordial Mogan Valle, responded to this reviewResponded 29 March 2024

      Dear Tony,

      It is with great pleasure that we extend our sincerest gratitude for your continued loyalty and patronage to Cordial Mogán Valle! Your words resonate deeply with us and we are truly honored to have been chosen as your preferred destination for the fourth time.

      The fact that you have returned multiple times within a year speaks volumes about the unique allure and charm of Cordial Mogán Valle - your description of your experiences serves as a testament to the dedication and commitment of our team to provide exceptional hospitality. We are delighted to hear that our apartments has consistently met your expectations and that you have found everything you desire in your stays with us.

      As you look forward to your fifth holiday with us, we share in your excitement and eagerly anticipate welcoming you and your family back.

      Thank you for choosing us as your home away from home. Looking forward to creating even more cherished memories together in the near future.

      Best regards,
      Departamento de Operaciones Cordial Hotels & Resorts

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