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1 - 6 of 12 reviews
Reviewed 8 August 2017

Only discovered the restaurant this summer. Food was nice and the service faultless. Sometimes the music is too loud if you are seated near a speaker, but on the plus side it is nice Estonian music.

The venue is very pleasant and easy to reach from town

Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank John B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 20 August 2016 via mobile

I will have to be very frank with this review but this village management lacks of fundamental notions of hosting any kind of guests. They shouldnt call themselves a village! Although the staff has been gentle we have been left for 5 days with no changing towels or anything. The toilet had no toilet brush and only a very cheap soap dispenser. Never been approached by a cleaner in 5 days!! Actually we found quite weird that we had to pay all in advance. Never happened before in my entire life.
Big hotels take momentarly credit from your card as a deposit for eventual extra but in this "village" we had to pay everything on the spot. Water, coffe, food. Pay first and then you get it! Squallid and unconfortable. Other chapter is the very poor breakfast with no juices and not many alternatives at all. We also tried food once and it was ok but the day after we spent time in the toilet and this cant be just bad luck. In terms of info point almost no materials, no suggestions. No effort whatsoever. The swimming pool was not clean and the bowling was not working ( and those were the two reasons why we chose this place as requested from out 11 years old kid). The tv in the hall of course was not working ( with the olimpic games ON!). Nobody carenof adjusting.'Just cashing IN. Now we understand the differenence between 4 and 5 stars hotels and this type of village but we spent even less in Estonia and found perfectly clean and efficient structures. We are very disappointed!

Date of stay: August 2016
Trip type: Travelled with family
2  Thank ivanmariavele
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 10 July 2016 via mobile

Visited the restaurant of Suur tõll and it was not as good as expected.

The tables outside were dirty and when asking to clean it they brought us some napkins so that we could clean it ourselves.
Had to take the menus from the inside ourselves because noone even noticed us.

Orders were not taken correctly, instead of the ordered meal I got a totally different one. As it took a long time to get the meals, I did not send it back. Also ordered just a glass of water, didn't come though. Went to ask for it myself, waiter didn't even remember I had ordered it.

When paying for the lunch not even an apology was given for the inconveniences.

A big improvement in more friendlier, professional and caring staff is needed.

Date of stay: July 2016
Trip type: Travelled as a couple
1  Thank helenkH4097JC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 14 September 2015

Very good Interior and exterior, old style but modern. There are lot to do for adults and kids outside / inside; Perfect place for friends, families, couples, events; Close to touristic places; The only problem is sound isolation in house PIRET, you can hear every word in next rooms;

Room tip: In the guest house PIRET, rooms are perfect interior, very comfortable, clean, but absolutly no sound isolation to next room
Date of stay: September 2015
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
3  Thank Zandask
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 3 August 2015

We were looking for a cheap accommodation in Kuressare or not that far from it. Holiday village Suur Tõll has excellent price/performance ratio (32 euros per log cabin with shared bathroom per night for 2 persons, breakfast 5 euros per person). I called the holiday village to make a reservation and I received a confirmation by e-mail (no advance payment or credit card details were required). The room was basic but very clean. The whole place was very well planned (there were houses with more comfortable rooms, log cabins, a spatious restaurant, outdoors swimming pool, lots of activities: adventure park (for no additional charge), basketball and volleyball court, bowling, children's playground, barbeque facilities, a dance floor. I liked very much that there were plenty of beautiful flowers everywhere. The breakfast buffet in the morning was quite abundant. The waitresses could have come and checked if there was enough food for everybody (we went to the reception and said that several items were finished and after that they brought more food). What is good about this place is that it is possible to enjoy yourself even if it is raining - luckily the weather was good in the evening when we stayed there and we could enjoy outdoor activities.

Date of stay: August 2015
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
2  Thank Anne H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mariosau, Sales consultant at Holiday Village Suur Toll, responded to this reviewResponded 7 August 2015

Dear valued customer

Thank You very much for Your 5 star review to us, we are really happy about that !.
It is very good to know, that You enjoyed vacation with us. We really would like to offer unique atmosphere and confortamble stay. We really hope to see You soon in our holiday village

Warmest wishes
Manager of holiday village

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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