The rooms in this hotel are filthy beyond believe!! When we entered the room there was a musty smell. There were cobwebs full of mosquitos behind the curtains. There was dust on the furniture.

The bathroom… was disgusting (look at the photos!!). It had a plastic dirty shower cabin (the cheap ones you find in a do it yourself store) and all the plastic was moldy. The shower curtain was so filthy I couldn’t believe what I saw. I went to the reception desk to complain. She gave me another room which was equally filthy. There were grease stains all over the windows and there even was long hair on the pillow. What?!? I am not difficult but for €250 I demand a clean room. This is supposed to be a SPA hotel!!

At this point I had enough and I demanded a full refund. The reception employee Monika was first very hesitant and defensive, but in the end she gave in and called the manager to ask permission to give us the refund.

We found a much better, clean and cosy spa hotel in Kuressaare for basically the same price.

Avoid this hotel.