I won't bore anyone with a long review but this hotel is not worth the amount we paid...a total of $1,700 for four people for two nights - $213 per person per night (two rooms).
The hotel is dated. Our room included a broken safe, broken lamp and a damaged rug. The bathroom emitted a strong odor of raw sewer.
What disappointed us the most was the food. We tried several restaurants and we were shocked at the quality of food. It's difficult to describe how bad the food was but we are still in disbelief at the overall quality, lack of flavor and ingredients being utilized.
As "preferred" customers, we brought all of these issues up to the resort staff. Little was done. They claimed they would come to the room to personally take pictures of the damaged items (which never happened) and informed us that a manager would meet us prior to dinner (which also never happened).
I have absolutely no idea how this resort has achieved such positive reviews. The big take away from this review: don't book this resort, especially if you enjoy food...More
- Free Parking
- Breakfast included