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Reviews (4,276)
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2,038
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All reviewsstar prestigehalf boardstar barpheasant pluckerside sea viewpool areasky sportsplenty of choiceplenty of sunbedsgreat holidayanimation teamwalk in showermeal timeslas americasreception staffsomething for everyonebreakfast and dinner
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Reviewed 12 May 2018

Really enjoyed our stay, hotel grounds, facilities and staff were fantastic, we opted for star prestige which was well worth it, cold drinks, fizzy, snacks and fruit on tap all day, really comfortable sunbeds, exclusive areas with jacuzzi on three levels, bar lounge on ground floor. Staff couldnt do enough for you, views stunning from top floors which are star prestige areas, thoroughly recommend

Stayed: April 2018
2  Thank 280contact
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this reviewResponded 14 May 2018

Dear guest,

We want you to know that your review of our hotel is very much appreciated. We are always delighted to receive clarification that our guests have enjoyed a wonderful holiday and have left with happy memories .It is great news to us that you appreciated our Star Prestige option, the perfect choice for adults that wish for complete rest and relaxation on their holiday. Our combination of both professional and friendly service is one of our main priorities and we are always working to provide our guests with a genuinely wonderful experience.

Again, we appreciate your positive comments and look forward to welcoming you back again soon.

Best Regards,

Quality Manager
Iberostar Bouganville Playa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2018 via mobile

The hotel has a great Location, great staff who work very hard to keep the hotel spotless. The food is very good with a varied selection. lovely viewing area to watch the sunset. Our second visit to the hotel and will definitely go back. You cannot beat a hotel with sea views.

Stayed: March 2018, travelled as a couple
3  Thank TW7013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this reviewResponded 15 May 2018

Dear guest,

We would like primarily to thank you for choosing Iberostar for your recent holiday and also for taking the time to share your opinion. Also, we would like to take the opportunity to express our appreciation for your loyalty to our establishment on returning for your second visit. Every day is a new challenge for us, based on our passion for providing our guests with an environment similar in comfort to a home from home. Our highly motivated and competent team ensures that our services, as well as our hotel's wealth of modern facilities, provide a holiday of the very special kind for all our guests.

So again, we thank you for sharing this positive review with us and we hope to welcome you back again soon.

Best Regards,

Quality Manager
Iberostar Bouganville Playa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2018 via mobile

On the last day of another fantastic stay here at the Bouganville. The standard never changes, always first rate on cleanliness, food, friendliness and helpfulness of all the staff and the amazing animation team. Not only do they work during the day with their activities, but also it on some unbelievably professional shows in the evening. We even tried the the paddle boards this time with Felipe which was such good fun. All the team( Zeben, Jonny, Felipe, Tomas, Shannen, Adi, Alba and Rachel) all work tirelessly to make your stay fantastic. The whole holiday has been fabulous and a big thank you to everyone, we can’t wait to return soon. David.

Stayed: February 2018, travelled as a couple
1  Thank Davidfawley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this reviewResponded 11 May 2018

Dear David,

It is always fabulous for us to receive such complimentary reviews like yours. We really do appreciate the time and effort you have taken to share this opinion of your recent holiday at our hotel and we would like to thank you for your loyalty to our establishment on returning for your latest stay. We have treated your description of our services and facilities as a success story and your comments confirm that we are definitely on the right track with our numerous efforts and our attention to detail.

We, therefore want to thank you again for your excellent review and will be delighted to welcome you back to our hotel soon. Until then we wish you all the best.

Kind Regards,

Quality Manager
Iberostar Bouganville Playa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2018 via mobile

We are staying here at the moment, Its our first holiday in Costa Adeje but definately won't be our last. The hotel is fantastic, the best we have ever stayed in. The service is brilliant. We are only bed and breakfast as we like to try different places when we are on holiday. The breakfasts are amazing, there is something for everyone, you could never leave this restaurant feeling hungry. The staff are lovely and so friendly. The pool areas are so clean and you can always get a sunbed no matter what time you go. The rooms are spotless. The hotel is in an ideal location and there are many bars and restaurants just seconds away. We will definately be back here for another holiday.
Michelle & Gary Bagnall

Stayed: May 2018, travelled as a couple
2  Thank Michelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this reviewResponded 11 May 2018

Dear Michelle and Gary,

We are very happy to learn that you had such a brilliant time in our hospitality. If our multi-faceted efforts in all our areas are appreciated by our guests, this is obviously considered a success for us. We, therefore, find it wonderful that our hospitality was so well received by you and that you have written so pleasantly about it.

It would be an honour to welcome you back again in the future until then we wish you all the best.

Kind Regards,

Quality Manager
Iberostar Bouganville Playa

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Reviewed 7 May 2018

Hello Folks,
I booked this trip as a present for my wifes birthday ,having looked at many options in Costa A DEJE






Stayed here in May 2018 and had a great week . Weather was not so good but we were treated brilliantly by all members of the staff and entertainment crew. Special mention to Zeben ,Felipe , Johnny and all the girls who looked after us all day and night with their daily activities and great evening shows , All staff were kind and courteous and went out of their way to make our stay a wonderful experience . This is a large hotel with lots of room to spare but yet it is a place that you feel comfortable in and I mixed well with all the clientele from all four corners of the globe ..cannot wait to get back ..Thank you to my friends of the Iberostar Bouganville Playa..all of you ( especially Zidan and Ivan) were fantastic ..

Stayed: May 2018
1  Thank trev t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this reviewResponded 8 May 2018

Dear Trev,

It has been most pleasing to read that you had such a great time in our hospitality and we want to thank you for sharing it with others. The fact that we were able to provide you with such a wonderful holiday experience is extremely satisfying and we will continue working hard to achieve this every day. We try to think of everything to provide our guests with a perfect holiday. We know that our amazing staff will be thrilled by your kind words.

Once more, we thank you for sharing this review of our hotel and we hope that we will be able to serve you and your wife again in the future.

Best Regards,

Quality Manager
Iberostar Bouganville Playa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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