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All reviews half board private apartment self catering ceiling fan pool area air con bed apartment bars and restaurants irish bar great holiday evening meal slight hill sea view bed and breakfast reception staff bbq night hotel entrance
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Reviewed 9 October 2018

stayed for 1 week which i think is plenty, was pleasantly surprised by the hotel after reading some reviews, in an excellent location for shops bars restraunts etc, room we had was a one bedroom apartment and was quite large, good bathroom, plenty of storage space, only down fall no air -con, we had 2 fans which were quite useless, would have given the hotel an extra star for air- con, pool area was good with plenty of loungers, overall would recommend.

Room Tip: mostly studios ask for 1 bed apartment
  • Stayed: October 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank kevin r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOVIMAHotels, Manager at Hovima Santa Maria, responded to this reviewResponded 9 October 2018

Dear Client,
Many thanks for the review and rating to your holidays at HOVIMA Santa Maria. Many thanks for recommending our hotel to other clients and the comments on the excellent location, the big room and the good pool area. I apologize the inconveniences with the no aircon. Looking forward to welcoming you again in a near future.
Best regards.
Yolanda

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2018

Great location! Bars, shops and beach are really close!
Food was rather good, even my choosy son found something to eat and approve. Special greetings to Jose from the restaurant :)
Pool area is also great, big enough and no issues with reserved sunbeds.
Evening entertaining was fun for kids, thanks to Dundy!
Would be happy to visit you again :)

  • Stayed: April 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank G80P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOVIMAHotels, Public Relations Manager at Hovima Santa Maria, responded to this reviewResponded 6 October 2018

Dear friend
Thank you for sharing your experience with the other Tripadvisor users and for the ratiing you have given us.
I am pleased to know that you liked our hotel and its services
Thanks for those nice words about the staff.
Do not hesitate to contact us for anything you may need during your next visit.
All the staff of HOVIMA Santa Maria send you a big hug

Carlos del Amo
(Public Relations)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2018

Together with my wife and my 18-month old son we stayed at Hovima Santa Maria for two weeks in September. We had a really great stay there. The hotel is really clean and quiet, with all necessary facilites and amenities.

The room may look a bit outdated, but it was actually quite charming. The room and the kitchenette had all the necessary equipment, and what we were missing we could ask it to the reception and get it the same day. WiFi is available in the room, with a notably better connection in the living room.

The staff is exceptionally friendly and helpful, and they definitely are the big positive point of the hotel. From the reception staff to the cleaning staff, all have always been very welcoming and friendly, helping us whenever needed.

We had one single significant issue with the room during the stay, and when it was clear that it couldn't be fixed in a timely manner, we have been relocated to another room the day itself. We are much thankful to Carlos in particular, who went beyond his line of duty to make sure that we were happy and comfortable all along our stay there.

The food finally is another great positive point. There's a large choice at the buffet for breakfast and dinner. I especially appreciated the balance between food you could find every time (paella, pizza, canarian potatoes) and dishes that were changing every day, usually around a central team (asian, fish, mexican). Overall, we were really happy with the food and may have eaten more than we should have.

We cannot say anything about the animation as we were not taking part in it, being outside to visit the island during the day.

One thing that was missing and could be of great added value is maybe a small playground/play area outside for the kids. It doesn't have to be too fancy, but maybe just a slide, a swing and a few other toys would be nice. It would have definitely came in handy some days when we could have just left our son play a bit outside while sitting by.

In conclusion, a really great stay at Hovima Santa Maria, definitely made better by an excellent staff. We warmly recommend it!

Room Tip: Rooms with view on the swimming pool, and closer to the ground, might be the less quiet ones.
  • Stayed: September 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Jonathan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOVIMAHotels, Public Relations Manager at Hovima Santa Maria, responded to this reviewResponded 6 October 2018

Dear friend Jonathan
I do not know where to begin to thank you.
Thank you for sharing your experience with the other Tripadvisor users and for the ratiing you have given us.
I am pleased to know that you liked the apartment, the equipment and the cleanliness.
I am also happy to know that you enjoyed our Restaurant and our buffets.
We have in project for a future to make a small playground.
A million thanks for those beautiful words about the staff, they touched our hearts.
For me it was a pleasure and an honor to be at your disposal.
Do not hesitate to contact me for anything you may need during your next visit.
All the staff of HOVIMA Santa Maria send you a thousand hugs and a thousand kisses.
Take care and see you soon!!!!

Carlos del Amo
(Public Relations)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2018 via mobile

We stayed in santa maria Tenerife for a week with our 3 year old son. We found that the hotel was in a great location. The rooms are spacious comfortable and very clean. We enjoyed the variety for breakfast something for everyone and the food at the pool bar was tasty and great value. Our son really enjoyed the entertainment by the pool especially the pirate event with Priscila and the smoothie making with Dundy and Eira. Looking forward to booking next year.

Stayed: October 2018, travelled with family
Thank patricia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOVIMAHotels, Public Relations Manager at Hovima Santa Maria, responded to this reviewResponded 4 October 2018

Dear friend Patricia
Thank you for sharing your Hovima experience with the other Tripadvisor users.
I'm glad to know that you enjoyed your vacation at our Hotel.
I am pleased to know that you liked our rooms and our breakfast service in the restaurant.
Our animators and the rest of the staff send you a big hug.
Do not hesitate to contact us for anything you need in your next visit to the island.
Best regards

Carlos del Amo
(Public Relations)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2018 via mobile

Me and my friend returned to the Santa Maria as we enjoyed it last year. This year we took our daughters. We were in the same room as last year the very top of the building because you got a fantastic view of porta colon. The top floor had sun beds and umbrellas and it was a sun trap. The food was very good but the hotel bar was really quiet. I would recommend this hotel for a quiet and chilled holiday.

Stayed: September 2018, travelled with friends
1  Thank Jacqueline E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOVIMAHotels, Public Relations Manager at Hovima Santa Maria, responded to this reviewResponded 3 October 2018

Dear friend Jacqueline
Thank you for choosing us one more time to enjoy your family holidays and for commenting your experience to the rest of tripadvisor users.
I am glad to know that you have enjoyed your stay among us.
Do not hesitate to contact us for anything you may need during your next visit to the island.
All the staff of HOVIMA Santa Maria send you a very strong hug.

Carlos del Amo
(Public relations)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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