We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not 5 star may me 4”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
GF Gran Costa Adeje
Ranked #18 of 61 Hotels in Costa Adeje
Certificate of Excellence
Reviewed 8 December 2017

stayed at the gran for 4 nights in November, impressive looking from out side but in noisy area of resort
room at back of hotel, dogs barking, some building work in area not in hotel. Great area on roof for adult only swimming pool and sun deck. Large pools and plenty of sun beds. Only stayed B&B so can not review evening dining, breakfast ok, plenty of choice.

Room Tip: room over looking pool
See more room tips
  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank margaret224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GFHoteles, Manager at GF Gran Costa Adeje, responded to this reviewResponded 4 weeks ago

Dear Margaret,
Thank you for taking the time to share your review. We are sorry we did not meet your expectations with all our installations and services, nevertheless, your feedback is important to us as we are constantly looking for ways to improve our offer.
We hope you will give us another chance to show you the hospitality of GF HOTELES.
Regards,
Manager, GF GRAN COSTA ADEJE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (5,834)
Traveller rating
Traveller type
Time of year
Language
  • More languages

54 - 58 of 5,834 reviews

Reviewed 6 December 2017

just stayed in the 5 star gf gran costa adeje for a winter break all inclusive enjoyed our stay friendly hotel all staff champagne drink on arrival cases taken to room location wise
its a bit of a walk if you want to walk round adeje bedrooms big and spacious but my opinion need updating looking tired roof top pool adults only great main pool well set out loads of beds and brollys food excellent entertainment average charlie chaplin show best of the week by far would rate this hotel 4 star my oppinion

Room Tip: we stayed roadside room on 2nd floor fairly quiet
See more room tips
  • Stayed: November 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank barnsleybob2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2017

Overall lovely hotel but lacked atmosphere in the evening. Only lobby bar open, bright lights and very mediocre entertainment. Lacked another bar, pool bar would have been ideal to sit and watch sunset but closed at 630. All inclusive cocktail choice was poor and drinks menu was a secret ie not advertised and happy hour poorly advertised. Sat outside so that we could talk due to bright lights and poor entertainment. Overall we felt Fannabe Costa Sur was better value for money. Food was good but we ate out too. Pool bar food not very good.

Room Tip: Bring your own tea bags and refresh milk from the restaurant. Leave keycard in slot or the fridge go...
See more room tips
  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
2  Thank Anne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GFHoteles, Manager at GF Gran Costa Adeje, responded to this reviewResponded 4 weeks ago

Dear Anne,
Thank you for your comments.
We regret that your stay with us was not completely satisfactory; nevertheless, we have taken good note of your feedback which will be reviewed.
We can say that, during the Summer season, our pool bar is open later and so that guests can enjoy the wonderful views and sunsets. At the moment, the sun is setting at around 6.30 / 7pm and we have little demand for the pool bar after this time.
Thank you again for sharing your comments.
Regards
Manager, GF GRAN COSTA ADEJE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2017

The hotel is impressive from the front and has a very large foyer area with small shops. The staff are excellent in every area, willing to help and very friendly. The rooms are spacious and clean as is the bathroom. The location is good with local transport on the doorstep. Having said this, we have been fortunate to stay in three other 5 star hotels this year and sadly this hotel is nowhere near the standard we expected from a 5 star hotel. Our biggest complaint was the food. The restaurant seems to major on fish which is in abundance every night. We are not fish eaters and the remaining choices were limited and very poor in quality. The food is cooked in advance and left in heated trays and most evenings (although we did not eat late) it had obviously been there a very long time as it was dried up and unappetising and virtually inedible. We were there for 10 days (November 2017) and the food was repetitive. One two occasions there was a sort of chicken casserole, which looked okay, but when we went to serve it I was horrified to find that it consisted of nothing more than chicken wings and full of bones. While variety was offered I would say that the hotel is cutting back on quality of ingredients used in their dishes as some of the other meat dishes were pretty much unidentifiable. A 5 star hotel should not be serving tinned peaches, tinned oranges and tinned pineapple as an alternative to their other deserts. The pool area is clean and impressive and there are plenty of deck beds although these are very close together. There are daily games played in the pool area, which made it a little like Butlins, one of which was pool. Unfortunately our room was located overlooking the pool table and from 4 - 5pm we could not sit on our balcony due to the noise both from the players and the over enthusiastic Animations team which were more noisy than the players. We complained politely to the management and the situation was helped. There is a kettle in the rooms, but don't expect replacements after the first day. There is a charge per day if you want more - again not 5 star treatment - no conditioner in the bathroom and only a handbag size pack of tissues. These are small things, but again not 5 star. On my birthday I was given a box containing just four chocolates - okay - nothing to complain about, but it does seem a little mean when at other hotels we have received a bottle of wine in our room just for being there. Love Costa Adeje, but won't be returning to this hotel.

Room Tip: Ask for a room on a high floor
See more room tips
  • Stayed: November 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Valerie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GFHoteles, Manager at GF Gran Costa Adeje, responded to this reviewResponded 7 December 2017

Dear Valerie,
Many thanks for choosing our hotel and for sharing your experience in this review.
First, we regret that our Hotel did not meet the standards you expected.
We regret that our food was not to your liking; we strive to provide the highest quality in all our food services and we have forwarded your comments to our chef for review and to look for ways to improve our offer.
We appreciate your positive comments regarding our friendly and helpful staff, the size and cleanliness of the rooms, and the location of the hotel.
We hope you will reconsider and give us another opportunity to offer you the type of hospitality and service upon which our reputation is based.
Kind regards.
Manager, GF GRAN COSTA ADEJE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2017 via mobile

This was our fourth stay at this wonderful hotel. The reason we keep coming back is the great facilities, friendly staff, delicious food all in an ideal location. This was our first stay in November and we were worried if the weather would still be warm. As it happens our seven days were all in the 22-24 degrees centigrade. Yes it was a little cloudy but still warm enough for a daily dip in the sumptuous pool.

Stayed: November 2017, travelled as a couple
1  Thank Anthony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GFHoteles, Manager at GF Gran Costa Adeje, responded to this reviewResponded 4 weeks ago

Dear Anthony,
Thank you for sharing your kind review, we really appreciate your positive comments about the hotel and our staff.
We hope to see you on your fifth visit very soon.
With best regards
Manager, GF GRAN COSTA ADEJE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Costa Adeje hotels
0.8 km away
Iberostar Grand Hotel El Mirador
1.4 km away
H10 Costa Adeje Palace
H10 Costa Adeje Palace
#30 of 61 in Costa Adeje
3,330 reviews
0.4 km away
GF Fanabe
GF Fanabe
#26 of 61 in Costa Adeje
4,040 reviews
Show Prices
Show Prices
Show Prices
0.6 km away
Jardines de Nivaria - Adrian Hoteles
2.2 km away
Iberostar Bouganville Playa
Iberostar Bouganville Playa
#12 of 61 in Costa Adeje
3,928 reviews
0.4 km away
GF Isabel
GF Isabel
#15 of 61 in Costa Adeje
2,810 reviews
Show Prices
Show Prices
Show Prices

Been to GF Gran Costa Adeje? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about GF Gran Costa Adeje

Address: Avenida Bruselas 16, 38660 Costa Adeje, Adeje, Tenerife, Spain (Formerly Costa Adeje Gran Hotel)
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Costa Adeje
#10 Spa Hotel in Costa Adeje
#10 Family Hotel in Costa Adeje
#13 On the Beach Hotel in Costa Adeje
#16 Luxury Hotel in Costa Adeje
#17 Romantic Hotel in Costa Adeje
Price Range: €105 - €267 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — GF Gran Costa Adeje 5*
Number of rooms: 458
Official Description (provided by the hotel):
COSTA ADEJE GRAN Hotel, a 5 star hotel located in Costa Adeje area in the south of Tenerife, has 485 rooms (double standard rooms and suites). Free WIFI access in all Hotel areas, and a huge variety of services and installations, as restaurants, bars, pools, sun terrace, shops, mini market, etc. Perfect for your family holidays as well as for couples and friends. We are also a perfect option for conferences, events and weddings, as our Hotel counts with several conference rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Alpha Holidays Limited, TravelUp, Booking.com, Hotels.com, LoveHolidays, TripOnline SA, Travel Republic (UK), Ebookers, Expedia and 5viajes2012 S.L. so you can book your GF Gran Costa Adeje reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Hotel Adeje
Adeje Gran Tenerife
Costa Adeje Gran Hotel Tenerife
GF Gran Costa Adeje Tenerife

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing