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All reviews star prestige gourmet market building work prestige area shower door refurbished hotel torviscas playa soft towels an ocean view room separate dining area rain shower rooftop pool hotel opposite mini bar in room free bar finishing touches bed and breakfast
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Reviewed 4 weeks ago via mobile

Beautiful new resort in the center, near to beach (its not private beach), lovely cozy rooms with nice view (both sides), friendy stuff, welcome drink, quik check in, amazing food, champagne for breakfast, I was amazed :) i didnt like Lot of people every where, full hotel, but still beautiful:) thank you

Date of stay: November 2018
Trip type: Travelled as a couple
1  Thank BarbaraSkoda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Sabila, responded to this reviewResponded 4 weeks ago

Dear Barbara,

We would like to thank you for choosing our hotel for your holiday. Your friendly comments are an incentive for us to continue to the best of our ability so that all our guests feel as comfortable as you were in our hospitality. The fact that you could have a wonderful time in our popular hotel is an excellent confirmation of our efforts.

Once more, we thank you for making our hotel your choice for this holiday and we will be delighted to welcome you back again in the future.

Best Regards,

Quality Manager
Iberostar Sábila

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Recently refurbished to a very high standard, we loved this adult only hotel.
The Prestige Upgrade is WELL worth the extra money, providing access to the infinity roof pool, with jaccuzi, alcohol/soft drinks and snacks throughout the day. Also included a room for our use prior to a late flight home.
Our room was beautiful and clean - we were just unlucky to be on the wing which overlooked the cranes and building works next door, so we didn't use our balcony. It didn't spoil our holiday though.
Breakfasts catered for all tastes and requirements and were excellent. Staff were all very friendly and efficient. We would recommend this hotel unreservedly. Thank you to all for a memorable holiday for all the right reasons.

Date of stay: October 2018
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
2  Thank Wendy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Sabila, responded to this reviewResponded 4 weeks ago

Dear Wendy,

We would like first and foremost to thank you for choosing Iberostar for your recent holiday. Every day is a new and exciting challenge for us based on providing our guests with a feeling of staying at another home from home. Our highly motivated and competent team ensures that our service, as well as our hotel's extensive facilities, provide a holiday feeling of the very special kind for our guests.

Again we thank you for your feedback and we hope to welcome you back again soon.

Best Regards,

Quality Manager
Iberostar Sábila

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Reviewed 4 weeks ago

This hotel is simply amazing. We stayed as a couple in mid-twenties for a week all inclusive. We really couldn’t fault it one little bit. Always got a sun lounger and the star prestige area is amazing!

FOOD AND DRINK
So much choice at breakfast, lunch and dinner. As well as in between there were snack available in the star prestige area. Didn’t eat the same thing twice. Lovely salads, pizza, met dishes and paella and the alike. Meat station where they cook in front of you to how you like it… just great. Drink choice great too. In star prestige drinks are help yourself… sprits, beers, wine & prosecco along with soft drinks. Several bars throughout the hotel where you can get the yummiest of cocktails. My particular favourites were Iberostar and a frozen strawberry daiquiri

ROOM
Maybe wasn’t the largest in the world but plenty of space… comfy beds. Although 2 single beds pushed together so that was a bit annoying but often get that abroad. Big wardrobe and bathroom was great. Main door goes into bathroom which then has 2 separate ‘cubicles’ one with shower in and the other with the toilet. Noticed some people said it leaked…. Ours didn’t. Mini bar in room that gets topped up daily with prosecco, beer and soft drinks and water. We had a big balcony too.

ENTERTAINMENT
We didn’t really stay in for this as we liked to go out but it was very tasteful when we did see it. And there was an acrobat show one day which was amazing

SWIMMING POOLS
We spent most of our time at the star prestige pool as it was so peaceful. Such a relaxing atmosphere and the help yourself was great. We never struggled to get sun loungers. We also didn’t notice a bad problem with smoking that a lot of people have mentioned. We don’t smoke so this would have been annoying but it wasn’t a problem when we were there. The main pool downstairs is also lovely and lots of space. Star prestige gets a separate area but we didn’t use it. Jacuzzi in star prestige too which is fabby.

OVERALL FACILITIES
The overall hotel / interior design / décor is just beautiful. Well done iberostar. All the staff work very hard and are very friendly…. We were a little fed up saying ‘hola’ all the time !! Reception was helpful and called us a couple of taxis.

LOCATION
Hotel is in a lovely location with walking distance to all the restaurants and bars as well as the beach. There is lots to go and see and its lovely to have a walk. There is a big shopping centre close by too which was nice to go to for a wander.

There are so many lovely touches that add to the 5* including lovelt soft pool towels replaced everyday and a beach/pool bag in your room that you could use while at the hotel.

We will definitely come back !!!

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Mel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Sabila, responded to this reviewResponded 4 weeks ago

Dear Mel,

It has been a real pleasure to read this excellent review of your recent holiday with us at our hotel and we really appreciate that you took the time to write and share it with us and other travellers. The fact that we were able to exceed your expectations with our excellent standards in every area that characterise our company is of great importance to us.
It is therefore very satisfying for us that you have kept us in your fondest memories and it would be wonderful to welcome you back again.

Best Regards,

Quality Manager
Iberostar Sabila

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Reviewed 4 weeks ago

We had a very friendly greeting on our arrival and was offered a cold drink and face cloth. The level of service was second to none from ALL the staff and continued throughout our length of stay. Each and everyone of them are a credit. The room was spotlessly cleaned daily, the beds very comfortable but mostly for me the large TV and air conditioning are simple to use for anyone. The hotel is situated close to the beach which we never visited has the sun loungers around the pool are the best I have ever laid on. The hotel is also suitably close to all shops and restaurants.
We had booked for Bed and Breakfast only and found no fault so decided to book for an evening meal one night and that did not disappoint either. My only criticism is the coffee in the room is chargeable. Overall a fantastic adult only hotel which we will be returning to.

Room tip: rooms at the front of the hotel with side view of the sea
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank LisaM20142014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Sabila, responded to this reviewResponded 4 weeks ago

Dear Lisa,

Thank you very much for your review of our establishment. We are always very happy to receive confirmation our guests have enjoyed an excellent holiday and have left with wonderful memories. Our combination of both a friendly and competent service is one of our highest priorities and we are constantly working to provide our guests with an excellent experience.

Finally, we thank you once again for your kind comment and we look forward to welcoming you back again. Until then, we wish you all the best.

Kind Regards,

Quality Manager
Iberostar Sabila

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

My husband and I have just returned from a weeks holiday at Iberostar Sabila.
Wow! what a transformation having stayed at the hotel before under the Torviscas Playa. We booked a bed and breakfast rate so cannot comment on evening or lunch service, however the breakfast selection was very good with plenty to choose from. Our room was on the third floor with a view of the street, room was very clean and cleaned to a high standard every day. The lifts are very clever at the touch of a button it tells you which lift will take you to your floor. Sun beds are very comfy. We were very impressed with the bar service, staff are very polite and lots of fun. we enjoyed our stay very much and have already booked for next year

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank julieturriff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Sabila, responded to this reviewResponded 4 weeks ago

Dear Julie,

It has been a real pleasure to read this excellent review of your recent holiday with us at our hotel and we really appreciate that you took the time to write and share it with us and other travellers. The fact that we were able to exceed your expectations with our excellent standards in every area that characterise our company is of great importance to us.
It is therefore very satisfying for us that you have kept us in your fondest memories and it would be wonderful to welcome you back again.

Best Regards,
Quality Manager
Iberostar Sabila

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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