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“Really really nice hotel with great staff and food!”

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Jardines de Nivaria - Adrian Hoteles
Ranked #7 of 57 Hotels in Costa Adeje
Certificate of Excellence
GreenLeadersPlatinum level
Poole, United Kingdom
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Really really nice hotel with great staff and food!”
5 of 5 bubbles Reviewed 4 March 2012

We were invited by friends to come from 3 nights and were very pleasantly surprised. Previous experience of larger hotels with buffet dinners was very poor but this was actually very impressive.

Yes there is an older clientele here but it would also work for families alike.

I would go back, enjoyable experience.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Adrian_Hoteles, Director General at Jardines de Nivaria - Adrian Hoteles, responded to this review, 29 March 2012
Thank you so much for your nice words about your short break here at Jardines de Nivaria.
Hopefully we will see you again in our installations in the future.

Kind regards.

The Management.
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1,984 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (485)
Date | Rating
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English first
Edinburgh
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 2 March 2012

My wife and I had a fantastic week here in early February and were really impressed with the hotel. It's right on the beach front. The hotel grounds are lovely. All of the staff were extremely friendly and helpful. The accommodation was absolutely spotless and the food was great. What more can you ask for? Definitely going back there again.

Room Tip: The hotel try hard to accommodate special requests. It was my wife's birthday during our stay...
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank ob1knbxtrail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Adrian_Hoteles, Director General at Jardines de Nivaria - Adrian Hoteles, responded to this review, 29 March 2012
Thank you so much for your nice words about your stay with us. We are happy to read that you enjoyed everything so much and that you are considering coming back to us. Please do not hesitate to contact us for anything you may need regarding an upcoming stay with us.

Looking forward to hearing from you, we remain at your entire disposal.

Kind regards.

The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 29 February 2012

Stayed at this Hotel 7th Feb 2012 for a week - We had a lovely stay in a lovely hotel reception was very curtious and pleasent the hotel decor is great - Breakfast is very good and all the staff we met were professional and extreamly helpful with a happy laugh along the way - Our rooms were of a good standard with all our English TV channels which was great - our rooms was kept very clean at all times- The pool area is just fabulas we loved it very comfortable clean nice lawns,paving sunbeds were very comfortable and nice views over the beach.
My only observation is the gym closes in the afternoon.
This is a well run lovely Hotel and we will be back.
Thank you to all the staff for a lovely holiday.

Room Tip: We stayed in sea view rooms GU315/16 near the pool and the back gate on to the beach very convienent...
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  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tbeglan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Adrian_Hoteles, Director General at Jardines de Nivaria - Adrian Hoteles, responded to this review, 29 March 2012
Thank you very much for your time writing a comment about your stay with us. We are glad to read that you enjoyed you holidays and that we could help to make your holidays special.
We are already looking forward to welcoming you again in our hotel and assure you our best services at all times. Please do not hesitate to contact us for anything you may need regarding a new stay with us.

Kind regards.

The Management.
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West Yorkshire
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 25 February 2012

This Hotel has been a favourite for us for some years and since our last visit Two years ago has once again surpassed itself.The staff genuinley wish to help make your holiday a pleasure.We stayed from the 10th to the 24th February when the weather has not been the usual Tenerife experience as it has been quite cool for February. The warmth of the Hotels personnell with their cheerfull and caring manor helped to make up for this.
The suites are almost the ultimate in comfort, design and cleanliness. In fact the attention to cleanliness throughout the Hotel and Grounds was exceptional.
The variety and quality of food was again that of a quality 5 star Hotel though we only dined in for seven out of 14 days. There are a few good restaurants within easy walking distance of this hotel such as the Couer de Filet which we highly recommend. The Nivaria is situated in a quiet area of the coast though easy walking distance of entertainment if required but one of the attractions of a holiday here is the lovely Promenade adjacent to the Hotel which is nice and flat for walking. To sum up by saying that we have stayed in 5 star hotels in Hong Kong, Singapore, Australia,Bali,America and many European Countries and the Jardin de Nivaria is the equal of any for a holiday experience.

Room Tip: though all the rooms are very clean and comfortable 'you gets what you pay for'. The suites...
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MeraWestYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Adrian_Hoteles, Director General at Jardines de Nivaria - Adrian Hoteles, responded to this review, 29 March 2012
Thank you so much for your excellent reputation. We are very glad to hear that you have had a nice stay with us and that you could recognise that our staff always do their best to make the stay of our guests as enjoyable as possible. In our hotels our guests are still guests and not just "numbers".
We hope to welcome you again in our hotel and assure you our best services at all times.

Kind regards.

The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nottingham
Level Contributor
109 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 24 February 2012

First impression of the hotel is excellent. Hotel receptionistt then very much took the edge of this. Her introduction to the hotel was rushed,uncaring and brusque. We really did need the complimentary drink after attempting to take in what she was saying. A smile would also have been nice.
Porter very helpful. Dining staff friendly and smiling. Pool bar staff were the best where nothing was too much trouble. Moving sunshades etc. This could be a feature that would be very helpful around the pool as even the sun shades were difficult to get up and the beds heavy to move. 5* hotels I have stayed in have a designated member of staff for this purpose. Despite the hotels best efforts there was still the dreaded reserving of sun beds. Won't somebody really make a stand and chuck towels left unused by 11.am, IN THE POOL!
Rooms were a good size and the bathrooms excellent. What was especially noticeable was the attention, all over the hotel, to less mobile customers.
On the last day my husband went to reception to ask for the porter to fetch our bags at midday. The same young woman was on reception and after an initial acknowledement proceeded to continue with her paper work making no effort to assist him or get any other receptionist. VERY POOR. My husband left in disgust.
Overall the hotel was a beautiful place and it was very quiet and tranquil. Not at all suitable for children over 5 as there are no ballgames/lilos allowed in the pool. Breakfast is good and would satisfy the most discerning person. Fresh fruit, not just tinned! All many of types of eggs - boiled,3 mins,6 mins or 10. Fried eggs, omlettes,pancakes. Sausages, beans, herring,tuna,cheeses, fruit juices and smoothies and even stuff for gluten free/dairy free persons

Room Tip: goo for 2nd floor as the entrance to 1st floor(ground) can be dingy. A pool/garden view is a must
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mum53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Adrian_Hoteles, Director General at Jardines de Nivaria - Adrian Hoteles, responded to this review, 29 March 2012
Thank you very much for your comment about your stay with us.
What a pity that we could not reach your expectations. Our embition is always to make the stay of our clients as enjoyable as possible and we are sad to read that we did not 100%. As you can read in many previous comments from other clients, many of them compliment all our staff. We are very sorry, that you did not experiences the same as other guests.
Nevertheless we hope that you arrived well at home.

We remain at your entire disposal.

Kind regards.

The Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jardines de Nivaria - Adrian Hoteles

Property: Jardines de Nivaria - Adrian Hoteles
Address: Calle Paris | Playa Fanabe, 38660 Costa Adeje, Adeje, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Costa Adeje
#2 Business Hotel in Costa Adeje
#4 Spa Hotel in Costa Adeje
#5 On the Beach Hotel in Costa Adeje
#7 Luxury Hotel in Costa Adeje
#9 Family Hotel in Costa Adeje
Price Range (Based on Average Rates): €€€
Hotel Class:5 star — Jardines de Nivaria - Adrian Hoteles 5*
Number of rooms: 271
Reservation Options:
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Also Known As:
Jardines De Nivaria - Adrian Hoteles Hotel Costa Adeje
Jardines De Nivaria Hotel
Jardines De Nivaria Adeje
Hotel Jardines De Nivaria
Jardines Nivaria
Jardines De Nivaria - Adrian Hoteles Tenerife/Costa Adeje

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