We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,859)
Filter reviews
1,859 results
Traveller rating
473
672
422
160
132
Traveller type
Time of year
LanguageAll languages
More languages
473
672
422
160
132
Show reviews that mention
All reviews ocean palace junior suite pool area shop next door kids club except sunday animation team a la carte restaurant great holiday kids pool bar staff honest review evening entertainment water polo mini disco parrot show nuggets
Filter
Updating list...
439 - 444 of 1,859 reviews
Reviewed 12 December 2016 via mobile

We were moved to this hotel due to our other hotel being insecure.

The staff are really friendly and very good.
The food is good and the choice is enough for everyone.
The drinks are cold and good :-).
The events team are a great bunch.
The rooms are clean and tidy and in a good condition.
The WiFi is very good.130 mpbs.
The pool and amenities are very good and in a Good state of repair and condition.
There are two main pools, one is heated, the other is not. Both are clean and fresh water.
There are lots of loungers in the sun area.
There is a 24 hr shop next door that sells lots of things.

Date of stay: December 2016
Trip type: Travelled as a couple
Thank craigm688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chatur H, Director General at Hotel Playa Real, responded to this reviewResponded 22 December 2016

Dear Mr. Craig,
Thank you so much for your positive and superb feedback here at Tripadvisor. We are very happy that you enjoyed the stay so much with us and hopefully we can welcome you soon again as our guests, not being moved to another premisses. Please contact us prior if you are considering a new holiday here at Tenerife.
All the best, merry christmas & a happy new year.
The Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2016 via mobile

Stayed in this hotel for a weekend break and overall good value for money.

The rooms were spacious and clean but the air conditioning was poor and you had to pay 5 euros for the tv remote

The pool area was great, no rushing for a sunbed and pool was heated which was great.

The public areas were good and liked the Irish pub on site

The surrounding area was nice and hotel had a good location

The food.... it was good, lots of choice and typical all inclusive buffet. Restaurant packed ambience but all in all the food was good

Good hotel for a good value break away

Date of stay: November 2016
Trip type: Travelled with family
2  Thank zknorman1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chatur H, Director General at Hotel Playa Real, responded to this reviewResponded 6 December 2016

Dear Mr. Norman,
Thank you very much for your review and opinion. We are glad to read that the short stay with us has pleased you much. The A/C issue we got solved for your room on the following day, apparently there had been a slight tecnical issue which was not possible to solve earlier, but in general all our A/C is working fine. The TV remote control you can receive via our reception against a small deposit of 5 EUR, which will be reembursed to our guests upon departure and handing in again the remote control. Also happy to read that you liked our food selection, always there is for all tastes a choice to find and have a good meal during lunch, dinner with us. At the same, as you noticed, we are offering a small a la carte restaurant with live cooking, just again pre-reservation at the reception to make sure that a good service will attend all our guests.
We hope that in the future you might visit again Tenerife for a short or longer holiday break, hoping to welcome you then again at our hotel.
Kind regards.
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2016

Stayed in November 2016 weather excellent, accommodation very well maintained. Large suite- junior suite overlooking pool with sea view. Good quality food, drinks standard all inclusive. All the public areas are spotless and the staff are very helpful and friendly. Slight incline to and from beach areas, up bank coming back but taken slowly it's OK. Del Duque beach easily accessible and beautiful

Room tip: Go for junior suite
Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Hilary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chatur H, Director General at Hotel Playa Real, responded to this reviewResponded 22 December 2016

Thank you so much for your positive and superb feedback here at Tripadvisor. We are very happy that you enjoyed the stay so much with us and hopefully we can welcome you soon again as our guests. Please contact us prior your arrival if you consider a new holiday here.
All the best, merry christmas and a happy new year.
The Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2016

Just returned from a 7 night break at the playa real resort. First impressions was of a nice clean hotel, the rooms were spacious, modern and clean.
Bathrooms in need of modernising to fit in with the rooms. Drainage was a problem in the bath dirty water would come up the plug hole after having a shower.
Rooms were cleaned daily to a average standard. Towels changed at your request.
Pool area was clean with a lot of Sun beds but some in need of repair.
Meals plenty to choose from but we're only Luke warm they had to be heated in the microwave if you liked your food hot.
Overall a decent hotel, still in need of some updating but you get what you pay for and if your wanting a value for money holiday then this is ideal.

Date of stay: November 2016
Trip type: Travelled as a couple
Thank wakeylass_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chatur H, Director General at Hotel Playa Real, responded to this reviewResponded 22 December 2016

Thank you very much for your positive and pragmatic review. We take note to re-check some of the drainage at the baths, as this should not be happening as described by you. Probably one of the tubes was stucked, which cause the incident. At the pool side area we have as well reviewed all sunbeds, including changing of the tissue and putting new ones on top.
Hopefully we can welcome you soon again at our hotel for a new holiday and experience here on the wonderfull island of Tenerife.
Kind regards.
The Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2016 via mobile

We recently stayed for 10 days all inclusive and were of the view we got value for money.

Food was varied and good. There was plenty of choice and something for everyone.

We stayed in the annex. It was a large well equipped apartment with a balcony big enough for two sun beds and a table and chairs. It was cleaned Monday to Saturday.

Entertainment was quite good with singers and dancers some nights, otherwise it was quiz or bingo nights and a disco and games for the kids. We didn't get involved with the day time entertainment but the entertainment staff appeared friendly and offered games etc if you wanted to join in.

The staff were courteous and friendly.

There was a self service laundry if required.

The drinks were available at allocated times. Water was available 24/7.

The public areas were reasonably clean. One of the children's pools was shut for upgrading, but we didn't see any work being done. There were two areas for sunbeds, the main pool area and the annex area.

The bars could have done with more staff at night. The Irish bar lacked atmosphere, the large bar was modern.

The hotel is situated around 10 minutes walk from the beach, bars etc. It is quite a steep hill for those who are not as mobile.

Date of stay: November 2016
Trip type: Travelled as a couple
Thank Aberbrothock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chatur H, Director General at Hotel Playa Real, responded to this reviewResponded 22 December 2016

Thank you very much for your nice and positive review of the stay at our hotel. We notice that you did enjoy all very much, even so the closed pool area at the family room section, we do not have under operation in the moment for an anual maintenance issue.
We would be very happy to welcome you again here at the hotel for a next stay if decided so by yourself. Please feel free contacting us prior in order to check for a good accomodation at the hotel.
Kind regards and all the best from Tenerife.
The Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews