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All reviews convenient central location definitely stay here again train station excellent location rooms are clean elevator floor head square lenin
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Reviewed 4 July 2017 via mobile

I stayed here recently with a large group of friends. The hotel is central and opposite the Square. The rooms are clean and of a reasonable standard. The reception staff are very helpful, efficient and friendly, and leading up to our stay helped with our arrangements. There's are large secured car park at the rear of the premises with a security guard. Across from the hotel there are a number of places to eat and there is shopping nearby, (turn right out of the hotel, first right and then it's on the right and about a 5 minute walk). We arrived very late one night and arranged for dinner for 17 of us at 10.30pm, which show their commitment to looking after you. They even arranged packed lunches for our departure journey. I'd definitely stay here again and recommend the hotel to friends.

Stayed: July 2017, travelled with friends
1  Thank Vic_Huss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ольга Б, Генеральный директор at Baikal Plaza Hotel, responded to this reviewResponded 6 July 2017

Dear Vic_Huss! Thank you for choosing "Baikal Plaza" and for taking the time to leave a review! We are pleased to know that you liked our hotel- our central location, cleannes of rooms, parking place and the work of the reception desk, our staff is always glad to help our guests. We will be happy to see you as our guest again!

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Reviewed 17 June 2017 via mobile

I stayed at Baikal Plaza Hotel with two friends. We all stayed in one room and rented a rollaway bed for me. The room was well-equipped with all of the essentials (tea kettle, toiletries, etc.). It is a beautiful old hotel, but it was under some reconstruction while we were there. Something to consider during a spring/summer stay is that it was extremely hot because the air conditioner wasn't working, and we couldn't leave the window open because of mosquitoes (no screen).

Stayed: May 2017, travelled with friends
1  Thank des d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ольга Б, Генеральный директор at Baikal Plaza Hotel, responded to this reviewResponded 19 June 2017

Dear Des d, thank you for your response and evaluation! We are sorry that you couldn’t fully enjoy your stay due to the renovation works held. In spring, we made the replacement of the air-conditioning system throughout the hotel to a more modern one. We are glad that you liked our rooms' equipment and service. We will be happy to see you as our guest again!

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Reviewed 1 December 2016

Lovely old world 4 roomed suite.Somewhat tired but very clean.Down stair cafe is first class but no English to place prder.beautiful Tuyana came across for each meal in our 3 days stay to place order.Staff makes hotels.Such is class here

Stayed: November 2016
Thank ruvinivavuniya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Batorova_Olga, Управляющий at Baikal Plaza Hotel, responded to this reviewResponded 29 December 2016

Dear ruvinivavuniya!
Thank you very much for your review and for choosing “Baikal Plaza”!
It is pleased to us to know that you enjoy your staying with us. Thank you for the kind words about our staff. We were delighted to hear that you particularly loved our restaurant, as well as the comments about the room.
It was truly our pleasure to welcome you as our guest, and we very much hope to welcome you back with us soon.

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Reviewed 26 November 2016

It has splendid dinning room not expensive very stylish.This hotel has the best receptionist in Russia came each day at each meal for three days and helped us to find the correct food.Rooms excellent and suites magnificent .Weakness somewhat tired looking unless you like old world

Room Tip: Take it with both hands
  • Stayed: November 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Vauniyaruvini S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Batorova_Olga, Управляющий at Baikal Plaza Hotel, responded to this reviewResponded 30 November 2016

Dear Vauniyaruvini S!
Thank you very much for your review and for choosing “Baikal Plaza”!
It was wonderful to read your kind words on our exceptional service. We were delighted to hear that you particularly loved our restaurant, as well as the comments about the room.
It was truly our pleasure to welcome you as our guest, and we very much hope to welcome you back with us soon.

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Reviewed 31 October 2016

Good hotel, centrally located with a lovely on-site restaurant. We've stayed here for one night only, no complaints as the services we used were limited. Room was clean, a bit on the small side, but otherwise everything was okay.

  • Stayed: March 2016, travelled with friends
    • Value
    • Location
    • Service
Thank Tina Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Batorova_Olga, Управляющий at Baikal Plaza Hotel, responded to this reviewResponded 3 November 2016

Dear Tinde_K!
Thank you for choosing our hotel 'Baikal Plaza" and for your feedback!
We are glad that you enjoy your staying in the hotel and like the central location next to the main city square. We also appreciate that you like our restaraunt of modern siberian cuisine "Tengis".
We will be glad to see you again here in "Baikal Plaza"!

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