We took two tours with Natalia (also known as Natasha) from Za Baikalom Tours. Natalia speaks English quite well and she is very easy to get along with. We found her to be a very helpful lady. She picked us up from the train station and took us to our accommodation. We were so impressed we instantly booked tours with her. She took us to the Datsan Monastery, to the Old Believers and on a walk through the old city. The tour to the Datsan was very very interesting but the tour to the Old Believers was outstanding. It is one of our absolute best highlights of the four weeks we were in Russia.
You can read about our tours with Natalia here: http://www.railway-train-travel.com.au/train-trip-trans-siberian/20.arriving-ulan-ude.htm
We can thoroughly recommend her services. You can contact her here: email@example.com
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