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All reviews memory foam pool area nice hotel gin tonic triple room free wifi reception staff breakfast and dinner sauna and steam room no tea and coffee making facilities stayed here for nights rooms are clean sea view minute walk to the beach close to the airport english speaking channels german tourists
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Reviewed 16 September 2018 via mobile

We have just come back from this hotel, it was clean but rooms very small. Pool area was nice and staff around pool were lovely. We stayed for 1 week which was enough, it was full of rude and drunk Germans, who sat at the bar all day just drinking and shouting. At one point we watched men and women throwing drunks over each other and arguing, I really felt sorry for the bar staff who were only young having to put up with them all. The lifeguard had his work cut out for him as they were falling into the pool because they were so drunk, I wouldn’t go back to this hotel again. The whole area full of Germans, it doesn’t cater for the English at all. When you go to the restaurants the menus are in Spanish and German you have to ask for an English one, we were very disappointed about the whole experience because we were looking forward to the holiday so much.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank Charlie2010-12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Caballero, Director de Relaciones con Clientes at Caballero Hotel, responded to this reviewResponded 26 September 2018


Thank you very much for your comment, opinions of our customers are important to us. Greetings from Mallorca.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2018

Mallorca is a wonderful island, truly a paradise, and no one should really waste their money in this hotel.
I am unable to understand how most reviews seems to be on a positive note, expecially if we consider that every local (the few of them, unfortunately) seems to have a really negative opinion about the hotel (i.e.: taxi driver bursts out laughing when we tell her we are staying at the Caballero.).

There are too much things to say, but in essence: Nasty food, sometimes clearly not fresh and the "menus" are German and not spanish, the paella is pretty weak too as it's more like a bad attempt at making a risotto.

The moquette of the second floor have vomit stains (Some fresh, some old) every 2 meters, our room has being cleaned only when we checked in, dust all over the place, black mold in the ac system got us sick the first night; towels were changed only once and bed sheets never, the cleaning lady did not change the shampoo bottles with new ones, but refilled the emptied ones with water.

Gym is small and ridicolous, clearly there only to get the fourth star, staff is rude, cold, and it does not feel like spain, at all.

Stay out of this place, there are clearly better options; if this would have been a 2 stars hotel and costed way less than it actually costs, i would've rated it 3-4 stars. Never again, german tourist trap.

Room tip: avoid rooms that are not in the main hotel building, as everyone is able to see inside those rooms, even from the streets.
Date of stay: August 2018
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
5  Thank mfferri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2018

Hotel, is 4 minutes from sea, close to the airport, (10 min) If you 3 or more, take a taxi to hotel. Bus for tourist will cost you EUR 5 per person. taxi for 3 ppl, EUR 15. Reception ok, check in at 14:00. Good things the towels, you make a EUR10 deposit per towel and can change it once per day, deposit is returned upon departure. Choose the rooms in the new block. hotel doesn't have a sea view, but is well positioned, so you not on a drunk German street path. You have to pay extra for safe in your room. TV and sink was not functioning upon the check in, they fixed it quiet fast. We stayed in room 353. 1st night they cleaned the room very well. 2nd night, it was not good at all, forgot to change the towels, glasses were not washed, etc., 3rd and 4th night was just above average. Breakfast had a lot of choices. Overall, it was ok if you go there for 2-4 nights, price corresponds to service. But I would say overall its a 3+ hotel not a 4 star.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank DmitryC291
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Caballero, Director de Relaciones con Clientes at Caballero Hotel, responded to this reviewResponded 23 August 2018

Thank you for your time to write your experience in our Hotel. Every opinion is important to us. Many thanks and greetings from Mallorca

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Reviewed 17 August 2018 via mobile

7 nights in the caballero hotel, Playa de Palma. Junior suite - clean and comfortable - restaurant very good quality and choices - outdoor pools include hot tub - pool bar very good - wellness facilities good if you are so-minded - been to Playa de Palma many many times - this one comes recommended!!

Date of stay: August 2018
Trip type: Travelled with family
Thank TimWatsonTibshelf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Caballero, Director de Relaciones con Clientes at Caballero Hotel, responded to this reviewResponded 23 August 2018

Thank you for your time to write your experience in our Hotel. Every opinion is important to us. Many thanks and greetings from Mallorca.

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Reviewed 16 August 2018 via mobile

I stayed here with my wife for 5 nights already and here are the pros and cons:
Pros: meters away from the beach with lateral sea view from the balcony; room quite large and well insulated; minibar available and empty (2 bottles of water for free); good food; close to everything; parking on nearby streets is fairly ok;
Cons: bathroom quite small (door is blocking access to toilet and you have to squeeze to switch from toilet to sink); cracks between bathroom tiles and door frame; power plug only to one side of the bed; AC a bit noisy; towels were changed only when we asked the reception; bed sheets were changed only when we left small tip to the maid; car parking is 10€/day; 2 small outdated elevators which cannot cope with breakfast and dinner traffic; we didn't use the pool but I can confirm this prehistoric practice to block sunbeds for hours with a towel because pool area is visible from the main Street; and yes, some Western european nations forget their manners once abroad! And this hotel is full of them!

Date of stay: August 2018
Trip type: Travelled as a couple
Thank Sefulescu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Caballero, Director de Relaciones con Clientes at Caballero Hotel, responded to this reviewResponded 23 August 2018

Thank you for your time to write your experience in our Hotel. Every opinion is important to us. Many thanks and greetings from Mallorca.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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