My husband and I were very much looking forward to our trip to Ireland. Unfortunately we needed to cancel our trip unexpectedly 2 days before. This was due to a family bereavement. I tried to contact the email multiple times through email and phone call to ask for our trip to be cancelled because of the very sad situation we were in. We asked that in light of our circumstances that the cancellation fees be waived. The hotel ignored my emails and were rude on the phone. When they finally responded to my emails weeks later, they said they had charged me for my trip in full, and gave no acknowledgment of my family bereavement. I'm appalled at their lack of empathy in communication, and zero customer service. Don't expect this hotel to look after you when you need it most.

One of the loveliest places I have ever stayed. Great food, very clean, comfortable, quiet, everyone was so friendly! Close to the Wicklow mountains. Authentic Irish hospitality. A MUST STAY!!! Best soda bread in the world! Beyond a 10.