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Reviewed 15 October 2019

've been to 6 resorts (Mexico, Costa Rica, DR, Jamaica) and this has been my favorite experience. The biggest differentiation was the staff friendliness/willingness to go above and beyond for their guests and the food. Food variety and taste was amazing. Facility was really nice as well, very clean. Activities were a lot of fun. At each one of the other resorts they always tried selling an upgrade/timeshare of some sort but we didn't have anyone try selling us things like that which we appreciated. Would highly recommend for the full all-inclusive experience.

Date of stay: October 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank ginalvshah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HZZR, Manager at Hyatt Zilara Rose Hall, responded to this reviewResponded 20 October 2019

Good Day ginalvshah,

Thank you very much for taking the time to share such a awesome comment regarding our property.
We are pleased that you found the Hyatt Zilara Rose Hall amazing and recommendable.

We are proud that you enjoyed our personnel’s service as well as our facilities.

We hope you visit us again in the near future


Guest Engagement Manager

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Reviewed 14 October 2019

Wonderful stay...room was very clean and nice...food and selection was very good as well. The only thing was that for an all inclusive Red Stripe was the only beer you could get, if you wanted a bud light there was a charge.

Date of stay: October 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Travel39732880234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HZZR, Manager at Hyatt Zilara Rose Hall, responded to this reviewResponded 20 October 2019

Good Day Travel39732880234,

The Hyatt Zilara Team wishes to express great thanks to you for spending your vacation with us and sharing your thoughtful review.

We are delighted in knowing your vacation time was a wonderful one.

Warm Regards

Guest Engagement Manager

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Reviewed 14 October 2019

This resort was very nice. The grounds were very good with enough pools, bars and beaches. Employees were very informative and friendly. When. You need something they were right on it. Food was very good. Would recommend this resort to all.

Date of stay: October 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank kurtpkraft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HZZR, Manager at Hyatt Zilara Rose Hall, responded to this reviewResponded 14 October 2019

Dear kurtpkraft,

The management and associates at Hyatt Zilara Rose Hall, thanks you for choosing us to host your recent vacation, it was a pleasure to host you.

We are happy to note that you had a great stay at our resort, and are thankful to you for taking the time to leave with us your feedback and for rating our property five awesome stars.

We eagerly await hosting you again in the future for another fantastic vacation.

Warm regards,
Social Media Coordinator

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Reviewed 13 October 2019 via mobile

We were just there for our honeymoon and this resort truly cares about their guests. Someone was always smiling and asking us how our day was. The resort was always being maintained as well. We saw someone painting to keep it pristine at least 3 times during our stay. The food, holy cow, amazing top star quality. Also the pools and beaches were kept very clean and nice as well. We will be back, thank you Jamaica Zilara!

Date of stay: October 2019
Trip type: Travelled as a couple
Thank Charity C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HZZR, Manager at Hyatt Zilara Rose Hall, responded to this reviewResponded 14 October 2019

Dear Charity C,

Thank you so much for choosing the Hyatt Zilara, Rose Hall to host your honeymoon vacation, it was an absolute privilege to host you.

We are more than happy to note that your special time with us was an amazing one and that you enjoyed our delicious food and gorgeous pools and beaches, thank you for sharing your feedback with us.

We are looking for to hosting you again soon in the future.

Warm regards,
Social Media Coordinator

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Reviewed 13 October 2019 via mobile

We have been here twice now and absolutely love it! The last trip, we had initially tried to go somewhere else (Grand Bahia Principe which was horrible). After many troubles, we left and went back to where we knew was amazing - the Hyatt Zilara. Upon arriving unexpectedly, they were able to immediately accommodate us, get us a gorgeous room, and welcome us immediately. Everything was just as great as we remembered. Amazing food, many options, great entertainment and pool side activities, endless amazing drinks, oh and the amazing staff! The people here are the most friendly, always willing to accommodate you and make your trip perfect. We will only ever come back to this resort in Jamaica - we absolutely love it here! If you’re looking for a fun Caribbean all inclusive get away, look no further because Hyatt Zilara is amazing (and you get the kids side, Ziva, access included!)

Date of stay: September 2019
Trip type: Travelled as a couple
Thank Travelerrr456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HZZR, Manager at Hyatt Zilara Rose Hall, responded to this reviewResponded 14 October 2019

Dear Aarianaaaaaaa,

The Hyatt Zilara, Rose Hall would love to thank you for choosing our resort to host host your vacation, it was an absolute joy to host you.

We are thrilled that you loved all the aspects that our resort has to offer from our, beautiful rooms, super fun entertainment, delicious food to our amazing associates. Thank you so much for taking the time to share your feedback with us, we truly appreciate it.

We are looking forward to the pleasure of hosting you again soon in the future for another fantastic vacation.

Warm regards,
Social Media Coordinator

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