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Reviewed 24 February 2019

We were an extended family group of 14 people and we stayed at Villa 89 at Half Moon for a full week. I can't say enough great things about our time there. Beautiful beaches and the house was gorgeous with its own pool and patio - we had many meals outdoors. We had golf carts for the quick drive over to the main resort area, where we hung out at the beach, pools, spa, tennis courts, etc.

One of the best parts was the cheerful, organized three-person team at the villa - Charles, Everett and Lucille. Charles was the butler and helped us with every little thing, from showing us how to drive the golf carts to taking our meal requests to buying groceries for us to arranging a driver when we wanted to take day trips. He was completely professional, knowledgeable, polite, and friendly. He was very warm and helped us feel comfortable and right at home.

Everett was in charge of cooking our meals and did a great job. For breakfast, she made delicious fresh-baked muffins, homemade pancakes, and crispy bacon, and also Jamaican specialties like ackee and saltfish. Lunches were sandwiches, soups, salads. Dinners were coconut shrimp, short ribs, snapper, ital soup, and many other dishes, all excellent.

Lucille cleaned our rooms and did our laundry every day - the villa was always neat and tidy and we came home with clean, folded clothes!

It was a really good stay and the people who helped us at the villa were excellent. Highly recommended!

Date of stay: February 2019
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Rebecca O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalfMoonJamaica, General Manager at Half Moon, responded to this reviewResponded 26 February 2019

Dear Valued Guests,

We appreciate you taking the time to share your review. Our goal is to provide the best service and amenities to our discerning guests and their satisfaction is our reward.

We are pleased you enjoyed your Rose Hall villa accommodation; you have joined our many guests who have shared similar sentiments for the villa team. Their goal is to ensure that that you enjoy a seamless experience; the villa concept is truly ideal for a family vacation. Thank you for recognizing the team, we will be sure to share your compliments with Charles, Everett and Lucille. .

Thank you again for sharing your feedback, we look forward to serving you again soon.

Sincerely,

Shernette Crichton
Interim General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2019

I want you to know that my wife and I were very, very impressed with everything at your resort. We have stayed at many hotels and resorts for our yearly anniversary vacations and the Half Moon is certainly one of the best. From our arrival to our departure, your staff was outstanding.

We were especially impressed that many of your staff have worked there over 20 years, and especially your Bellman with 52 years of service. Your staff remembering our names every day and your Chefs coming to our table to see if we enjoyed our meals is something we have not found at any other resort.

We also met many visitors who have been going to the Half Moon for 20, 30 and even 40 years which is very impressive.

I have already started telling our neighbors and friends about our incredible experience at Half Moon so hopefully you will gain some future business from them.

Please convey our sincere appreciation to your staff for their fantastic service during our vacation. AND, thank you and congratulations on the outstanding job you are doing managing your first-class resort.

Room tip: Most of the rooms have an ocean view
Date of stay: February 2019
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Mikef1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalfMoonJamaica, Manager at Half Moon, responded to this reviewResponded 26 February 2019

Dear Valued Guest,

Sharing a lovely review is highly appreciated; we are thrilled you enjoyed your recent Half Moon experience.

Half Moon is certainly a place where comfort abounds and relaxation is a routine; a place that makes you feel as if you are far removed from the outside world. For many guests, a Half Moon holiday is getting back to it…meeting up with many times returning friends …it’s usually a big reunion each year among family, friends and staff members.

Thank you for complimenting the team, a large number of our staff members are with the Half Moon family for over 20., 30, 40, 50 years…we are one big family.

It was certainly a pleasure serving you…you are now a part of the Half Moon family; we look forward to welcoming you back ‘home’ in the not so distant future.

Sincerely,

Shernette Crichton
Interim General Manager

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Reviewed 23 February 2019 via mobile

People who made our stay wonderful:

At the villa:
Dezreen - excellent villa cleaner, cheery, organized, fantastic laundry service provider, lovely person
Esmie - we have had the most fantastic meals, from snapper and magnificent sauces, to jerk chicken, pumpkin rice and local dishes to muffins, eggs, and every single dish we requested! Esmie is fabulous cook!
Peter - knowledgeable and highly organized butler who gets every type of service done seamlessly! A pleasure to have Peter facilitate every activity and solve any problem, no matter how large or small
Horseback riding:
Sheldon - he is a kind, gentle and intuitive teacher of all things regarding the horses, and Sheldon lead us in swimming with the horses. Truly a unique lifetime experience... he is masterful and equally kind.
Mwamba Steadman - Sheldon’s capable assistant who knows the horses and facilitates everything. Lovely young man!
Trina - managed the stable and runs a tight and organized operation of 28 beautifully cared for horses
Water sports:
Oneil -a wonderful sailor and teacher who always has a smile. He took us on the hobie cat and it was a wonderful experience. Oneil know boats, water and wind!
Phillip - expert sailor as well
Fitness center:
Andrew - sensational trainer who has broad and deep knowledge of High Intensity Interval Trining and the enduring positive effect on the human body! He is knowledgeable and gave me a truly sensational workout experience!

Date of stay: February 2019
Trip type: Travelled with family
Thank I3772BAkarenm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalfMoonJamaica, General Manager at Half Moon, responded to this reviewResponded 26 February 2019

Dear Valued Guest:

Our goal is to exceed our guests' expectations at every opportunity, many thanks for sharing your beautiful review; we are delighted you enjoyed your Half Moon vacation.

Half Moon includes 400 acres of beautifully manicured acres, unique accommodations, a myriad of recreational activities. We re pleased you enjoyed your Rose Hall Villa experience.

We are thrilled the villa team and the extended staff members created an experience of a lifetime during your recent visit. Our 800plus staff members are truly the ones who form the bedrock of Half Moon. It is that personal touch from the team that makes Half Moon such a special place.

Thank you again for sharing your review, we hope to welcome you back soon.

Sincerely,

Shernette Crichton
Interim General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2019 via mobile

We have had an amazing time at Half Moon with our family. The resort is a great blend of old charm with updated amenities. We were worried the resort might be outdated from reading other reviews, but that was not the case at all. The staff has been one of the high points - especially Donnine and Stephen at the pool, Desmond at Cedar, Pat at the front desk, and Trina, Sheldon, and Jevon at the equestrian center. Our family is not easy to please - our kids enjoy completely different activities but they both had an amazing time and both have already asked if we can return again next year. As long as they all get along as well as they did this week, I’m a supporter of that plan.

Date of stay: February 2019
Trip type: Travelled with family
Thank Blackdoggggg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalfMoonJamaica, General Manager at Half Moon, responded to this reviewResponded 26 February 2019

Dear Valued Guests,

Thank you for sharing your review.
Half Moon is truly a stunning location combining old-world charm with modern touches and have been attracting discerning travellers for more than 60 years.

Half Moon prides itself on being a resort that reflects the warmth and culture of Jamaica from our menu to our staff; we are delighted you enjoyed a memorable experience with us.

We look forward to your next visit particularly on completion of our East Cove Facility the new additions will include an elegant entry and Great House, 57 new suites and rooms, an expanded beachfront with a natural swimming cove, adults-only swimming pool, two restaurants, market café offering takeaway snacks, pastries and beverages, as well as local crafts, three bars and grill; now open vegan café located at the Fern Tree Spa.

We look forward to the family return visit soon.

Sincerely,

Shernette Crichton
Interim General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2019

The escape that was worth every dollar spent.
I was at Half Moon with my family of 5 in late January and i am already ready to return.
I spoke to Monique Linton in reservation who is the queen of knowing what you need. (& she is right) she booked my two suits and took take of all my dinner and spa. check on us and made sure everything was perfect
Tony-Ann at the front office is a Diamond among the rocks, as she made me and my family feel special every step of the way and even check if we liked our Suits.
Dane ensured that i was always smiling and jordan at the restaurants was just perfect, he knew everything on the menu and was a darling with my kids.
I really didn't see a sad face everyone was perfect. The Gift shop ladies wanted me to spend every dollar, the gifts are perfect no reason to leave for shopping.

Half Moon you have won. Monique told me she would make me a returning guest and now i am. see you January 2020.

Date of stay: February 2019
Thank Its_only_Amber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalfMoonJamaica, General Manager at Half Moon, responded to this reviewResponded 26 February 2019

Dear Valued Guests,

We thank you for sharing feedback on your recent visit to Half Moon.

Your comments are highly appreciated. Half Moon truly has something for everyone. Whether it’s our food & beverage options, accommodation our wide range of activities. The staff members are always on hand to create an unforgettable experience. Thank you for highlighting the team, particularly the names mentioned.

We are pleased to see that you enjoyed our offerings; we look forward to your return visit next year when we will create another "WOW" experience.

Sincerely.

Shernette Crichton
Interim General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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