We had a wonderful visit over the Christmas holiday this year. COVID protocols were everywhere - from plentiful hand sanitizer dispensers, well spaced out beach chairs, outdoor dining, masks worn in public spaces by all, including most outdoor settings, staff in masks and shields - but the overall feeling was still holidays in the tropics. Service was outstanding and staff was very friendly and courteous. There is no chair service, but never waited more than a couple minutes to order at bar. People were very good at keeping spacing, so never felt crowded.
The public spaces are in good shape. Did have a cabana one day (came with wine purchase at dinner) and it was very comfortable and did come with chair service. Water slides and lazy river were fun when heat went up and swim up bar was still in service for ordering only. Inside hotel could use a little updating, but was very clean and plenty good for the little you are in your room. Balcony is nice, too.
If you want a place to get away during the pandemic, highly recommend this hotel. Truly enjoyed all the employees we interacted with and can't wait to go back again!More
- 1 (855) 605-0316
- Free parking