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Reviews (366)
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All reviewsfun zonetravel deskmain citycm resortsactivity centerfun diningnathula passteesta riversnow fallsmall resortleased propertyindo china borderhilly terrainpick up and dropgangtok townsouth sikkimhill top
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Reviewed 2 April 2018 via mobile

One of the best stay, we had on our trip to Sikkim. You can enjoy lovely mountains and lush vegetation with bird call out side your window. Quite attractive entrance. The traditional food is quite tasty. The approach is bit tricky, one have to drive through city of Gangtok towards the North eastern edge but that's no complain, its rather an addition to your visit as the surrounding are amazing.

Stayed: March 2018, travelled with family
Thank denzil86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, Manager at Club Mahindra Gangtok, Royal Demazong, responded to this reviewResponded 3 April 2018

Dear Denzil,

Thank you for taking out time to share your experience with us!

We're glad to know that you loved the Gangtok resort, we bet the serene environment made your stay a peaceful one. Hope you utilized the amenities while your stay.

It was a pleasure hosting you and we look forward to welcoming you back again for another memorable stay with us.

Regards,
Team Club Mahindra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

Staff of the resort are the only plus. They are quick in responding and courteous.
But the property is not up to the mark. Except for the rooms on the top floors (RIght side) all other rooms are below average.

Again buffet spread in restaurant is very limited. CM Munnar, Coorg , Lonavala and gangtok charges their member for stay and food at the same rate. But the quality of stay or experience are way different .

Room Tip: Rooms 61-63 on the top floor ( right wing)
  • Stayed: March 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank dheivee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, Manager at Club Mahindra Gangtok, Royal Demazong, responded to this reviewResponded 2 April 2018

Dear Guest,

We regret that our hospitality did not meet your expectations while you stayed at the Gangtok resort.

Your feedback about the food has been shared with the resort team to ensure that corrective measures are taken.

Looking forward to your next visit with us.

Regards,
Team Club Mahindra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2018

We stayed at this property recently. Unusually I dont have any complaints of this place, or staff or food like all other club mahindra we have stayed at. The good things were an excellent property that was well maintained for the kind of terrain and location it is in, and for the old architecture that is preserved. The staff were very humble, friendly, and kind all the time. The restaurant staff were friendly too and patient enough to whatever we needed.

To mention few names, Sumit, Nima and Rajni at the front desk helped us ease our check in process. They were available for anything that we needed.

There was one person at the restaurant (Manager) whose name I missed and he was very patient to visit every customer to check their availability for food each time of the day.

Overall a well preserved old building, taken care very beautifully inspite of the weather conditions where it keeps constantly raining, good shower area with running hot water even during cold times.

Food was very good though expensive which is usual of every club mahindra. This place had more of packaged meals for 2 and the quantity was quite some for two people to eat.

The biggest con was the location. The property though like all other Mahindra property is located far off from the town, the accessibility is very steep. Walking up and down is a challenge. Also there is nothing nearby to rely on including if you want to have a cup of tea. You will be basically dependent on the restaurant inside.

Apart from this, I really do not have much complaints about this place

Room Tip: Ask for rooms on higher floors. Though you have to climb, its worth the view.
  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Service
Thank Radhika S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, Manager at Club Mahindra Gangtok, Royal Demazong, responded to this reviewResponded 17 March 2018

Dear Radhika,

Thank you for taking the time to share your experience with us.

We're glad to hear about your pleasant stay at the Gangtok resort. Your best compliments will be surely shared with our team.

Looking forward to creating another delightful stay for you.

Regards,
Team Club Mahindra

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Reviewed 20 February 2018 via mobile

It's 10 km from city centre and horrible road will cost Rs 500 each way. Very old and dated property, better avoid....club mahindra should find a better property or terminate agreements.Steep incline road difficult for even local drivers and forget climbing on foot.

Stayed: February 2018, travelled with family
Review collected in partnership with ASUS 6 Stub App Smartphone
1  Thank Bharat J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, Manager at Club Mahindra Gangtok, Royal Demazong, responded to this reviewResponded 22 February 2018

Dear Bharat,

We regret to learn of the shortcomings you experienced at the Gangtok resort.

Please share your Membership ID and contact number with us via Facebook Inbox as we would like to address this further.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2018

Resort is good but far from the city. It is not easy approachable with out cab. Since approaching road is narrow under construction, situation of jam is common. But as such resort is good to stay and rooms are spacious. Rooms have balcony facing beautiful mountains. Staff is very cordial and helpful. Front Desk person Mr. Sumit and Mr. Saugat is rally helpful. They have a travel desk maintained by Mr. Arun, again very friendly and helpful. They plan and arrange all trips. Food is ok but service needs improvement. Rooms are clean. Cab will directly approach room floor.

Room Tip: All rooms facing is same. Select higher floor room.
  • Stayed: February 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Abhishek G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, Manager at Club Mahindra Gangtok, Royal Demazong, responded to this reviewResponded 19 February 2018

Hi Abhishek,

We are truly gratified by your generous compliments as it motivates us to serve you better.

We are pleased to know that our hospitality made your stay a memorable one.

Your feedback on the food is duly noted and shared with our resort team to ensure that corrective measures are taken for the same.

The team looks forward to your next visit.

Warm regards,
Team Club Mahindra

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