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All reviews beach club platinum suite rock star rooftop bar swim up suite rock spa beach restaurant main pool pool party breakfast was amazing jacuzzi bath special thanks amazing hotel great music overlooking the beach ushuaia hotel restaurants and bars
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Reviewed 8 November 2018

Excellent stay at HRH Ibiza, has a lovely resort feel and our platinum rock suite was one of those rooms you never want to leave. It had a private rooftop jacuzzi that looked over the pool and beach - amazing!

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank kelliforniacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer_Care_PHG, Customer Care at Hard Rock Hotel Ibiza, responded to this reviewResponded 12 November 2018

Dear kelliforniacation,

Thank you for the very good review on TripAdvisor for the Hard Rock Ibiza Hotel. We are delighted to hear that you enjoyed your stay at our resort. Thank you for the positive comments about our Platinum Rock Suite and private jacuzzi. Your opinion is greatly appreciated and we hope to have you as our guest again soon.

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Reviewed 3 November 2018

It reminded us of one of the cheapest Disney hotel. Everything is fake. Can t understand how it s been allowed to be constructed on the beach, it ruins the natural landscape. One night was too much to bare.

Date of stay: September 2018
1  Thank cucuruchito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer_Care_PHG, Customer Care at Hard Rock Hotel Ibiza, responded to this reviewResponded 12 November 2018

Dear cucuruchito,

Thank you for taking the time to provide feedback on TripAdvisor. We are truly sorry to hear that IRH is not what you were expecting for your vacation. The buiding has been there for ages and have been refurbshed following strict regulations by local authorities. We have other hotels in the company as Sa Talaia to mention one where the integration between nature and buildings is amazing. do not hesitate to visit it in the futere if you have the oportunity.

Thank you for being our guest and we hope this does not deter you from visiting us again.

Customer Care IRH

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Reviewed 3 November 2018 via mobile

We loved all! We had a room with nice balcony, where we could enjoy the birthday bottle, we were presented. The glass terrace is great.the beach is nice and clean. Rooftop is really charming.Food at the beach restaurant was delicious. Friday they arrange special dancing night, was really funny.breakfast: you have different options all good.it s next to the airport, but planes didn’t bother us, like a friend scared me about.
Can’t wait to be back

Date of stay: September 2018
Trip type: Travelled with friends
Thank NewDeb313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer_Care_PHG, Customer Care at Hard Rock Hotel Ibiza, responded to this reviewResponded 12 November 2018

Dear NewDeb313,

Thank you for the excellent review on TripAdvisor for the Hard Rock Ibiza Hotel. We are delighted to hear that you enjoyed your stay at our resort. Thank you for the high remarks about our rooms, restaurants and atmosphere. We are also very pleased you enjoy our birthday´s bottle.

We strive to create a fun and entertaining experience throughout our property. Your omments are greatly appreciated and we hope to have you as our guest again soon.

Customer Care HRHI

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Reviewed 26 October 2018 via mobile

We enjoyed ourselves so much in July that we decided to return for another 8 nights at the beginning of October.

We can happily say that the second visit exceeded our expectations once again.

The VIP check in was a pleasant experience, professional, quick and very pleasant.
The fact that I could order a Bloody Mary in room service went down a treat and was needed!

The gold suite deluxe was once again delightful, spacious, great view and enjoyable mood lighting.

Every staff member we came across was super friendly and helpful. It was also nice to be recognised for returning by some of the front of house staff.
The staff at valet parking were always very pleasant and efficient in getting us our car or ordering us a taxi, the staff at beach restaurant were again helpful and friendly and we absolutely love the food served there and the fact that the serve our favourite rose, minuty!!
The chap who looks after the towels always made us smile and laugh - his energy is infectious
The girls on reception at breakfast were always a pleasure and the whole breakfast service is top quality, very well run with an incredible choice of options, including freshly made juices and live music - great way to start the day.

I was pleasantly surprised to see the return of enjoyable ibiza type chilled house music in the first pool.

The spa was amazing. Very relaxing, girls at reception and the therapists were faultless. We tried 4 different treatments which were all superb, especially the massage in the Hard Rock music room which was very special.

All in all, as you can probably tell from my very positive review, we loved every minute of our stay and cannot wait to return.

Big thank you to Zuzana and Manuel who really made sure our stay was special and did a stellar job

See you in 2019 HRH Ibiza

Date of stay: October 2018
Trip type: Travelled as a couple
1  Thank 421alexm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer_Care_PHG, Customer Care HRH Ibiza at Hard Rock Hotel Ibiza, responded to this reviewResponded 29 October 2018

Thank you Alex m. for your outstanding feedback!
It's great to know that you enjoyed your stay, you are a loyal guest and your words mean a lot to us!!
We will share you amazing feedback with our staff, it is certainly a great motivation for all of us!
I will let Zuzana and Manuel know that they were very helpful,, they will be delighted!!

We hope to have you back with us at Hard Rock Hotel Ibiza very soon, next season 2019 will be loaded of great novelties and surprises!

Rocking regards,
Customer Care HRHI

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Reviewed 26 October 2018 via mobile

We stayed here for 4 days to enjoy the sun and few closing parties. The location is perfect. Next to Ushuaia and across Hi Ibiza club.

The hotel amenities are great.
The breakfast is out of this world!
Huge selection and you even get free Prosecco to cure the hangover. ;)

One annoying thing though was that the music at the pool and beach restaurant was way to loud. So please turn it down a notch so people can hold a conversation.

Date of stay: October 2018
Trip type: Travelled with friends
1  Thank VDV-Global
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer_Care_PHG, Customer Care HRH Ibiza at Hard Rock Hotel Ibiza, responded to this reviewResponded 26 October 2018

Hello VDV-Global!
Thank you so much for review!
We are very happy to know that your stay at Hard Rock Hotel Ibiza met your expectations and our staff delivered service typical of our brand!. We truly appeciate your comments abouth the level of the music, our vibe manager will take your feedback very much into consideration. We love to create different atmospheres throughout the hotel, this is why our Eden pool is more chilled, the Rock Spa is also a great spot where to enjoy silence with a very relaxing vibe.
If you ever decide to come over again, we¡ll be glad to welcome you again for another amazing experience!

Looking forward your next visit!

Best rocking regards,

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