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8 - 13 of 598 reviews
Reviewed 7 August 2018 via mobile

I am so glad choosed this hotel sirenis goleta very clean and comfortable and nice beach and very quiet and the room was good and clean too Ac worked well and with no noise and access to the other area by boat bus and bus just 25 min walking to the hot spots and clubs and disco plenty of restaurants close by in general I recommend this hotel and hope come again in another vacations

Stayed: August 2018, travelled with family
Thank Bahara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SirenisGoleta, Director de Relaciones Públicas at Sirenis Hotel Goleta & Spa, responded to this reviewResponded 9 August 2018

Dear Guest,

Thanks for your positive feedback on your recent stay; we are glad to know you spent an amazing holiday at Sirenis Hotel Goleta & Spa and look forward to your soon return.

Kind regards,
Sirenis Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2018 via mobile

Excellent hotel. Clean, friendly and great location. Stayed in a suite on 3rd floor with incredible views. Spa is nice, have to buy a swimming cap to use the indoor pool but the outdoor pools are great! Sea minerals massage was wonderful with a free glass of bubbly afterwards! Would 100% stay here again. Laura on reception was very helpful and friendly. Good selection of food and drink.

Stayed: August 2018, travelled as a couple
Thank Sian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SirenisGoleta, Director de Relaciones Públicas at Sirenis Hotel Goleta & Spa, responded to this reviewResponded 2 August 2018

Dear Guest,

We are very pleased to hear you were happy with every aspect of your stay at our Sirenis Hotel Tres Carabelas & Spa.

Moreover, thank you for your wonderful comments on hotel facilities and customer service; we won’t fail to congratulate Laura on your behalf and forward to welcoming you back very soon.

Friendliest regards,
Sirenis Hotels & Resorts

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Reviewed 28 July 2018

Where do I start? First and foremost check-in was absolutely miserable. The front desk individuals were extremely rude and tried to over charge us by $240. In addition to this, if you want AC, this is not the place for you. NO WHERE in the description of this hotel does it state that the hotel will monitor the temperature in each of the rooms. Keep in mind that they state they are a Spa resort, but what resort doesn't give you the option to control the room you pay over $300 a night for?!?! After I asked the front desk to check out the problem, they stated that they only have a thermostat in the room for show. Good luck trying to get your money back for this place. I would never recommend staying here and they deserve a 1 star rating for that!

Room Tip: Make sure you don't stay here!
  • Stayed: July 2018, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Ashley G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SirenisGoleta, Director de Relaciones Públicas at Sirenis Hotel Goleta & Spa, responded to this reviewResponded 9 August 2018

Dear Guest,

Thanks for choosing the Sirenis Hotel Goleta & Spa for your holiday and for taking the time to share your personal impressions on this portal.

Rest assured that your feedback has been addressed to the hotel manager, please accept our apologies for those downsides of your stay. We pride ourselves on delivering consistent service across the whole Sirenis Hotels and are continuously striving to better ourselves and rely on guests’ feedback in order to achieve this. So, we are taking some of the remarks further to avoid this kind of occurrences in the future.

We really thank you for your time and hope that we can restore your confidence in our brand in the near future.

Kind regards,
Sirenis Hotels & Resorts

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Reviewed 18 July 2018 via mobile

A great location because it is right on Playa d'en Bossa and close to many restaurants and the boat dock for boat parties and ferries. The bus stop 14 is literally a few meters away. So is the taxi rank !
The breakfast buffet is rich, and the pool decent. As a guest, you can access the indoor pools, sauna and hot stone beds for free.
The receptionists are quite helpful.
The only negative point is the towels and bed sheets weren't always spotless.

Stayed: June 2018, travelled with friends
Thank Moongloom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SirenisGoleta, Director de Relaciones Públicas at Sirenis Hotel Goleta & Spa, responded to this reviewResponded 23 July 2018

Dear Guest,

Thank you for your recent visit to the Sirenis Hotel Goleta & Spa, we are grateful for the time you took out of your day to share your feedback on this portal.

I have noted your suggestions which have been addressed to the hotel manager for information.

Once again, thank you for making us your choice hotel on this occasion and for your review on your stay.

We hope that Sirenis Hotels will remain an option for future holidays.

Best regards,
Sirenis Hotels & Resorts

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Reviewed 13 July 2018 via mobile

My husband and I spent 4 nights at the Sirenis. The hotel was nice and clean. Towel service at the pool was slightly complicated and we never used it. The safe uses a key not a code and requires deposit. The breakfast was great but we tended to stay out late and slept through most breakfasts. The views were fantastic and I highly recommend getting an upgraded suite. Balcony on the beach, huge tub with a view, shower with a view and a very comfortable bed. We would book again.

Stayed: July 2018, travelled as a couple
Thank CLemyre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SirenisGoleta, Director de Relaciones Públicas at Sirenis Hotel Goleta & Spa, responded to this reviewResponded 16 July 2018

Dear Guest,

It is our priority as a Sirenis hotel to make our guests experience as relaxing and inviting as possible and we are pleased to know that we were able to deliver.

Your intention to return is our main goal. Please do not hesitate to contact us at infoeurope@sirenishotels.com if you require any special arrangements for your stay next summer.

Thank you for your very kind recommendation.

Friendly regards,
Sirenis Hotels & Resorts

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