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Reviewed 28 May 2018

This was our third time to the hotel and we were not disappointed. The hotel is set in the most beautiful and well maintained grounds, the swimming pools are excellent as is the spa facility. The staff are extremely hard working and pleasant. The food was once again plentiful with lots of options. I am now on a diet!

A real plus point for me is the cats who live in the grounds and are cared for by a charity. I do wish I had asked what their names were!

My only criticism is the fact the bar on the upper floor was closed during are stay and although the piano bar is very good it finishes early and it would have been nice to have had an alternative. I was also a little disappointed with the wifi which didn't work terribly well in our room or some areas of the hotel. I think an upgrade may be a good idea since the facility is chargeable.

However it was a lovely relaxing stay at a beautiful hotel and the staff are excellent. A special mention to Nelson the waiter who always goes the extra mile.

Room Tip: Sea view higher floor
  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Service
2  Thank Lizzie201805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
r2pajarabeachotel, Director de Relaciones Públicas at R2 Rio Calma Hotel & Spa & Conference, responded to this reviewResponded 7 June 2018

Dear Lizzie,

Thanks for reviewing us. It is nice to hear that you have spent relaxing vacations in our hotel. We feel flattered reading your positive comments about our facilities and staff. We are always giving 100% and are happy when our guests see this. Since we want to improve constantly we also appreciate your remarks for improvement. Thanks. We are looking forward seeing you again soon!

Kind regards,
Quality Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2018

Lovely hotel in beautiful grounds, the hotel is situated with stunning views of the Atlantic. The rooms are spacious and spotlessly clean with fridge and tea making facilities. The restaurant has a great range of food however it does get crowded at peak times. The only downside of the holiday we found was the resort was rather far away from the town and a really hilly walk to get there. A taxi was reasonably priced approx £5 each way. I would have said it would be 5 stars if they had had some decent evening entertainment.
Please don't get me wrong we had a lovely time, it was so quiet. We would go back for a relaxing week again

Room Tip: Top rooms have great views
  • Stayed: April 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank peted7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
r2pajarabeachotel, Director de Relaciones Públicas at R2 Rio Calma Hotel & Spa & Conference, responded to this reviewResponded 1 June 2018

Dear peted7,

Thank you for reviewing us. We are glad, that you enjoyed your stay in our hotel and that you have spent relaxing vacations. Thanks additionally for the compliments regarding our cleanliness and our rooms.
We are looking forward having you back soon!

Kind regards,
Quality Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2018

The hotel and grounds are nice. Good location on cliffs overlooking the ocean, so no direct beach access although there is a kitesurfing/windsurfing beach 10 mins easy walk away. The staff are mostly courteous and friendly, and the food is good. But be warned - you have to pay for absolutely EVERY little extra - towels for the pool, wifi in room, water, every time you want to change your pool towels, to play tennis, to use the safety deposit box in room, etc etc... Gets a little annoying, and hence no one plays tennis as you have to pay! But worse is the state of the gym. The cardio area is good but the weights area has very little equipment and what it has got is mostly old, broken and quite frankly dangerous. If you are expecting to have a good workout here, forget it. Plus there is often no water in the gym... It is all a real shame - this could be an amazing hotel with a little thought and effort. As it is I think it only deserves 3 stars. Would I come here again? For the kitesurfing and windsurfing - yes. For the gym? Hell no!

Room Tip: Higher rooms have views of the ocean
  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank AntonyStanton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
r2pajarabeachotel, Director de Relaciones Públicas at R2 Rio Calma Hotel & Spa & Conference, responded to this reviewResponded 4 May 2018

Dear Anthony,

Thank you very much for reviewing us. Firstly, we want to thank you for the compliments, especially regarding our staff. Also, we apologise if you could not enjoy your stay as planned. We highly appreciate the feedback of our customers, as they helps us to improve our services. We have noted down your remarks and will take them into consideration. Nevertheless, we hope you have spent nice vacations in Fuerteventura, despite the inconveniences.
We would be happy to having you back again as an opportunity to change your perception.

Kind regards,
Quality Department

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Reviewed 29 April 2018

We had the most fantastic time here. We late-booked a week and weren't sure what to expect. We had a lovely time and were very well looked after. The location is fabulous, the food excellent and the staff very attentive. We hired a car through Orlando, which allows us to get off the beaten track and then came back in the evening to good food and comfortable surroundings.

Stayed: April 2018
1  Thank Diane J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
r2pajarabeachotel, Director de Relaciones Públicas at R2 Rio Calma Hotel & Spa & Conference, responded to this reviewResponded 4 May 2018

Dear Diane,

Thank you very much for sharing your experience. We really appreciate your compliments, especially regarding our staff. We aim to provide and excellent stay to each of our clients.
We are glad to know that you had a great time and we would be happy to welcoming you back soon!

Kind regards,
Quality Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2018 via mobile

I'll start with the cons as these would be enough to stop me returning:
The restaurant is packed, you will struggle to find a table, when you do find one you will wait ages for a drinks order. Some of the staff that serve can be quite abrupt and grumpy mainly because they are too rushed. The food is bland at best, what should be bit is often cold. The atmosphere is very 'school canteen' like, nosey, crowded and very busy.
Why oh why don't these hotels put felt pads under the legs of chairs so inconsiderate people make less noise dragging then across the floor. Final negative was no access directly to a beach when most other local hotels do.
Oh, one more, evening entertainment is either non existent or worthless here.

Having said that the view, if your room is on the right side, will be great and staff at reception including cleaners you pass in the corridors are genuinely lovely people.
Despite that I will not return.

Stayed: April 2018, travelled as a couple
Thank Roy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
r2pajarabeachotel, Director de Relaciones Públicas at R2 Rio Calma Hotel & Spa & Conference, responded to this reviewResponded 30 April 2018

Dear Roy,

Thank you for your feedback. We feel sorry that our hotel could not fully meet your expectations. We apologize for the inconveniences in our restaurant. Nevertheless, we are grateful for the nice words regarding our staff. Thanks for that! We truly appreciate the opinions of our guest, as they allow us to improve our services.
We wish to welcoming you back to show our better side!

Kind regards,
Quality Department

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