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All reviews these apartments on arrival on site restaurant casa felix small complex first floor apartment number top floor a ground floor apartment nice pool nice apartments sized pool short cut pool area bars and restaurants peaceful holiday every other day
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Reviewed 9 July 2018

We stayed here june/july and had a wonderful time, the staff were all very pleasant and very helpful for all our needs , the rooms were spotless cleaners came every other day to clean and change towels. The rooms are also modern as they have had a recent refurb, it suited all our needs. Beautiful well kept swimmingpool with more than enough sun beds for everyone, pop into the bar for drinks or a bite to eat always welcomed by Antonio with a smile and served fab food. From the girls on the desk to the cleaners and the barman Antonio we say thank you for an excellent relaxing quiet stay...

Room Tip: Upper floors for good views
Stayed: July 2018, travelled as a couple
Thank andy1044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier S, Director General at El Guarapo Apartments, responded to this reviewResponded 11 July 2018

Deaqr Andy,

Thank you so much for your wonderful review. What can we tell when you write that our apartments are "Fantastic". We are so happy to read it and to learn that your stay has been son pleasant.
Looking forward to seeing you again. Kind regards,
El Guarapo Team!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2018

Stayed this June family of four in a two bedroom apartment on top floor with a pool view. Found apartments spacious cleaned to a high standard and everything you need kettle toaster etc. plenty of fresh towels changed regularly. Check in very smooth with a lovely girl on reception who was very friendly and helpful. It’s a lovely small complex with a beautiful pool plenty of sun loungers and a cafe bar. Very peaceful and relaxing with bearly a sound to be heard. Only a short walk to main resort area with plenty of nice bars and restaurants. Casa Felix at the end of the street was a particular favourite. Found Costa Teguise to be much more laid back area compared to puerto del Carmen. If you want a nice relaxing holiday then this place ticks all the boxes and would not hesitate to recommend. Hope to return next june

Stayed: June 2018
5  Thank Geoff R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier S, Director General at El Guarapo Apartments, responded to this reviewResponded 11 July 2018

Dear Geoff R,

Thank you very much for your nice, kind and generous review. As we always say, for us it´s really wonderful to read that you have loved your stay at our place and that you might be coming back next June. We will try to have some improvements for next year. We are currently working on them! Looking forward to seeing you again!

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Reviewed 5 July 2018 via mobile

Perfect location, superb staff who can not do enough. Spacious rooms, quality amenities, cleanliness is their specialty. Thoroughly enjoyed it and will definitely be returning. I will now deal directly with them due to their ability too provide.

10/10 from the four of us who stayed there.

Stayed: July 2018, travelled as a couple
1  Thank Fullearth666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier S, Director General at El Guarapo Apartments, responded to this reviewResponded 6 July 2018

Thank you so much for that "Perfect!" that you give us!! It´s wonderful to read that you find all our staff: "superb". We are a small team in a small quiet complex and we try to make the stay of our guests as pleasant as possible. So it's marvellous to read that your stay was really good. We hope to see you all again soon!

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Reviewed 5 July 2018 via mobile

Have just returned today from El Guarapo what can I say .....
On arrival we were checked in very quickly and was told even though we were 2 hours early they could give us our room
I requested a high floor quite room weeks ago and never received a response by email so wasn’t at all surprised when we were given a ground floor room(no7). We walked to the room and the handyman was in there fixing a door and painting a wall ??? First impressions weren’t the best.
The first night we all slept like babies ( we had been up for 20 hours )
Had a good 2nd day apart from the cats jumping in the bedroom window and running through the apartment !
That evening our next door neighbours thought it would be good to shout and scream till 3am ( this happened for 2 more nights )
On the 4th night we as you can imagine were shattered. Spoke to reception and she said she would speak to them ( instead of moving us to the many free rooms ) well that was it
My husband booked another apartment which we slept in for 3 nights
We never told reception we slept elsewhere as we needed to know our transfer pick up time.

Asked reception if they had our transfer time for the following day and with the reply of we are a third party we wouldn’t receive that information !!! That was the final straw

Whoever the lady on reception was is as helpful as a chocolate teapot

Oh and I forgot to add after booking another apartment for £150 for 3 nights we found out that the noisy neighbours had been moved !!! UNBELIEVABLE

So with the noisy neighbours cats sewage problems hmmmmmmmm
So would I recommend- NO
Would I stay here again NO

Sorry had so much promise
Saved up all year for this holiday to come home really upset and out of pocket

NOT IMPRESSED

Stayed: July 2018, travelled with family
5  Thank joannabmireson1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2018

Great place to stay ,excellent staff helpful and friendly.the apartments are well equipped and clean ,can’t say enough about them . Poolside bar restaurant run by Antonio, food was excellent. Plenty of sun beds and not to noisy .its that good .

Room Tip: Rooms overlooking the pool
Stayed: June 2018, travelled as a couple
2  Thank bexleyheath545
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier S, Director General at El Guarapo Apartments, responded to this reviewResponded 6 July 2018

Thank you so much for your extraordinary review and for considering that we deserve a 5/5. We work hard to make everything as good as we can. It’s great to read when guests like you have experienced a wonderful stay. We hope to see you again soon. Sunny wishes from El Guarapo!

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