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All reviewssister hoteljunior suiteside sea viewpool baranimation teambowling alleyseparate bedroomplaya gaviotasgreat holidaystar friendskids clubbranded spiritsfamily holidayevening entertainmentrefundable depositmini discomain town
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Reviewed 11 July 2018 via mobile

From start to finish we had a lovely relaxing time.
Very clean, our room was lovely with a beautiful view of the sea, would be great to have the same room again.
Food couldn’t fault it, lots to choose from, coffee tea with breakfast and self service for wine/ beer with meal in the evening.
We watched a few shows in the evening and they all worked so hard, lion king was my favourite.
The staff were all polite and friendly and couldn’t do enough for you, thank you so much for a great holiday and we look forward to seeing you all again in September xx

Stayed: September 2017, travelled as a couple
1  Thank trudychud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Playa Gaviotas Park, responded to this reviewResponded 16 July 2018

Dear Trudy,

Your review of our hotel is very much appreciated. We are always very happy to receive confirmation that our guests have enjoyed a wonderful holiday and have left with happy memories.Our combination of both competent and friendly service is one of our main priorities and we are constantly working to provide our guests with a genuine experience.

Again, we thank you for your kind comments and we look forward to welcoming you back again in September.

Best Regards,

Quality Manager
Iberostar Playa Gaviotas Park

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2018 via mobile

Just returned from another fantastic stay.
Once again our 3 kids (9,7 & 4)had an amazing time, the animation team were brilliant & worked so hard keeping everyone entertained without being overbearing & the kids loved the club's & activities.
The food was very good with a great selection, only downside was it was very busy & it wasn't always easy to get a table for 5 - perhaps guests there as couples could be discouraged to sit at tables set for larger parties?
The pool area was always kept clean & tidy by the staff.
Hopefully we will return!

Stayed: June 2018, travelled with family
1  Thank Eileen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Playa Gaviotas Park, responded to this reviewResponded 5 July 2018

Dear Eileen,

First of all, we would like you to accept our appreciation for the loyalty you have shown us by returning to our hotel for your most recent holiday. We have treated your description of our services and facilities as a success story and your comments show that we are on the right track with our numerous efforts and our attention to detail.
We would like to thank you once again for your kind review and will be delighted to welcome you back to one of our hotels soon.

Best Regards,
Quality Manager
Iberostar Playa Gaviotas Park

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018 via mobile

We've spent four lovely days in this hotel. Got a warm welcome from Elina at reception and room with fantastic view. Big thanks to all girls from Kids club who work really hard to entertain kids.
Hotel is clean, rooms are spacious, food and drinks are great! I like that hotel is environment friendly, they are not using plastic bottles and cups which is a great achievement!
Kids like pool with slides, beach is not that far from hotel and it's fantastic.
Hope to come back one day!

Stayed: June 2018, travelled with family
Thank VovaNLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Playa Gaviotas Park, responded to this reviewResponded 29 June 2018

Dear guest,
First of all, we thank you for choosing our hotel for your holiday. Your comments are an incentive for us to strive daily to the best of our ability so that all our guests feel as comfortable as you did whilst staying with us.
The fact that you could have such a wonderful time at our hotel is an excellent confirmation of our efforts. We would like to thank you for your helpful feedback and will gladly forward it accordingly on your behalf.
Thank you once again for sharing this review of your holiday with us, we hope you had a nice journey home and that you will continue to keep us a part of your future holiday arrangements.
Best Regards,
Quality Manager
Iberostar Playa Gaviotas Park

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Reviewed 25 June 2018 via mobile

Just returned after a week at this super hotel.we had a side sea view accessible suite on the fourth floor,plenty room for 3 adults and 2 children,hidden kitchenette great for rinsing out the swimsuits and a full sized fridge to keep water cold.maid service was excellent,they even immediately changed the mattress on the day bed ,as I have had spinal surgery so they gave me one with a memory foam top. Bathroom was large with a walk in shower. We stayed in an iberostar hotel last year so we knew the food would be good and it was. All the staff were excellent however I do think the children's entertainment team need a special mention,from the kids club to the evening entertainment they were brilliant,my 3 year old granddaughter was afraid of 'starky' the mascot but they went out of their way to encourage her and by the third day she was his best friend. We loved the help yourself to drinks,from soft drinks to wine and alcohol, personally I loved the coffee machines all were great quality.
It's true there is not a lot going on in the area,there is a small shopping centre nearby or a cheap taxi ride away you will find designer shops,if you like that sort of thing. For us the stunning beach more than made up for it,as the tide goes out it leaves shallow warm pools,ideal for the children to play in. Overall we had the best holiday and did not want to leave,so a big thank you to everyone at the hotel and I would highly recommend the playa gaviotas park for a great family holiday.

Stayed: June 2018, travelled with family
Thank Glinys F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Playa Gaviotas Park, responded to this reviewResponded 26 June 2018

Dear Glinys,

It is always excellent for us to receive such complimentary reviews like this. We really do appreciate the time and effort you have taken to share this opinion of your recent holiday in our hospitality at Iberostar. We have treated your description of our services and facilities as a success story and your comments show that we are on the right track with our numerous efforts and our attention to detail.

We would like to thank you once again for your kind review and will be delighted to welcome you back to one of our hotels soon.

Best Regards,

Quality Manager
Iberostar Playa Gaviotas Park

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Reviewed 3 June 2018 via mobile

Just finishing a great week at the resort - fourth time we have been in six years. Accommodation great - 2 adults and 3 kids comfortably in a suite. Food and drink have been great and in plentiful supply - with option of plenty of salads to provide options for some moderation!!
Big shout out to the amazingly talented and hard-working Animation Team who have entertained the kids (and us parents!) throughout the week. Special mention for Shirley and Sammy who have been so good with our three kids.
Will no doubt return again!

Stayed: June 2018, travelled with family
1  Thank AndyOgilvie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Playa Gaviotas Park, responded to this reviewResponded 6 June 2018

Dear Andy,

We would like first of all to thank you for your most appreciative review. Our aim is to create a particularly pleasant atmosphere for our guests with our numerous services in our beautifully designed hotel so your words confirming our success are very important to us.

It is nice to know that you hold us in fond memories and we hope that you and your family visit us again soon.

Best Regards,

Quality Manager
Iberostar Playa Gaviotas Park

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