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“FANTASTIC HOTEL WITH FANTASTIC STAFF”

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Bitzaro Palace Hotel
Ranked #2 of 30 Hotels in Kalamaki
Certificate of Excellence
Reviewed 3 December 2017

We have lost count of the number of times we have stayed at this hotel. We have the same room which we like, quiet and peaceful, with views of the mountains - not everyone wants a pool view.

All the staff remember us - reception, diningroom and our maid, and greet us with hugs and kisses - they are amazing, all very helpful and friendly. All meals are fantastic too.

Our room is always very clean, with kettle, hairdryer, safe and we always smile when we see the scales.

The gardens are neat and tidy - very colourful, and the hotel itself is covered with climbing bougainvillia.

Sometimes we hire a car although a taxi is cheap, but there are plenty of walks around the lanes, or to the beach. We also walk to Laganas - easier walking on the road than on the beach.

A visit to Zante town is a must to see the church of St Dennis and the monastery. The better shops/cafes etc., are a couple of streets back from the coastal road, plus some lovely cake shops.

We also took the little train to the olive oil farm/factory which was very interesting, also a boat for turtle spotting and we watched the planes by the runway where some trees have been cleared.

We would definitely recommend this hotel for couples - nothing for children - families would be better suited at the Bitzaro Grande or other hotels on the island.

This is a very relaxing holiday and we will definitely return again.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank warriors09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 769 reviews

Reviewed 1 December 2017

What a lovely boutique hotel - we are not ones for AL but was pleasantly surprised. The staff were attentive and very helpful, the food was Good with variety. The hotel was in a good location close to beach and amenities-would certainly return . My only negative is there were no lifts - so beware when carrying cases up two flights. Overall a lovely stay.

Stayed: June 2017, travelled with friends
1  Thank H0lt0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2017

My Wife and I spent a week at this wonderful hotel at the very end of the 2017 Season, leaving the same day it closed. We were really excited by the excellent reviews prior to travelling and we weren't disappointed.

Firstly it's important for me to be clear that it's my strong opinion that this hotel is not appropriate for kids. There is no daytime activities or play areas and we felt the kids that were there (which a staff member commented as being abnormally more than usual) were really struggling to make their own entertainment. That impacted on the other guests at times with loudness and being splashed in the pool which was a bit of a shame.

It's a fantastic hotel for a quiet break for adults; musical entertainment 3 times a week which was really good quality - but otherwise it offers nothing for kids and families. There is a lovely atmosphere among guests, 99% English speaking and a lot of returning folk who couldn't speak highly enough of past experiences.

The rooms are simple but comfortable with nice balconies. The TV has limited English channels, News channels and Nickelodeon which jumps between English and German. The beds offered a good nights sleep and there was extra pillows and blankets for those who might feel the cold in the off-season chilly nights.

The bathroom is spacious, well kept and clean. The toiletries were excellent so you might consider saving space/weight in your luggage and leave them at home. The housekeeping service was excellent, in everyday although one day we weren't left any towels. This was quickly sorted by Reception so not a big inconvenience. Remember that this is Greece so no toilet paper down the toilet - hence the housekeepers will be in everyday without fail.

The food is perhaps some of the best quality All Inclusive food I've experienced but perhaps other reviews are fair when they say the variety isn't the best. That said there is still loads of choice and we never felt stuck for something to eat. The salad bar is a real asset and the cooked breakfast options were excellent. Usually options including Chicken, Beef (often mince), Pork and the odd Fish meal. Rice, multiple potato options and salad were always available.

From start to finish the staff are fantastic and a real asset to the Hotel. A special mention to Sofie on Reception and George in the Restaurant and Pool Bar. I also have to say a big thank you to Yiota in the restaurant who was so helpful when my wife was ill and couldn't make it to Dinner - she helped me with a tray of food and couldn't do enough. They really become part of your holiday.

I'd love to give this a 5 out of 5 review however a few things let it down. Aspects of the hotel were tired and need a bit of attention; some loose wires and fittings existed in places and we had some real hassle with Wasps & Flies. I wouldn't normally mention things like Wasps - it's nature and with the climate you have to expect it however when you see a nest attached to the hotel building it's clearly something that could be dealt with.

We had contemplated booking for next Summer however decided that it would perhaps be a little too busy for us. We certainly haven't been put off considering it for next Autumn and we look forward to returning.

Finally a big thank you to Stella who I believe is the manager - the excellent service didn't end when we left the Hotel as I forgot my staff ID and Pendrive in the bedside table. Stella was fantastic in arranging the postage back to the UK which saved me a lot of heartache in work!

  • Stayed: October 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank DanDeerskin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2017

We stayed here in 4th July x2 weeks, was recommended by my parents. Fantastic hotel very clean, staff really friendly and food spoilt for choice. Highly recommend this hotel nice and quiet. Was a relaxing holiday will be back for sure.
All the staff work so hard to make your holiday enjoyable.

Thank you to all.

Mark & Sally Hamson

  • Stayed: July 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank trevlyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2017

My husband, I and our 20 month baby stayed at this hotel the last week of October 2017 and had a wonderful and memorable holiday. We highly recommend the hotel. It is very clean, and the staff are very hardworking and deliver excellent customer service. They were also very helpful. Our room was pleasant and quiet overlooking the palm trees. It was cleaned on a daily basis and was located on the same floor as the reception which was convenient with the pushchair.
We particularly enjoyed the food at the restaurant (all inclusive) which was excellent. There is something for everyone to enjoy- the salads, greek specialties and desserts were especially delicious.

The weather was a bit cool and the local area a bit quiet but this was to be expected as it was the last week of the tourist season. We enjoyed our daily walks to the beach nearby and lounging around the pool which is nice and well kept. There is a also a small childrens playground which was convenient.
There is a bus stop which is close to the hotel if you would like to go to Zante town and prefer to take this rather than a taxi.

A big thank you to the staff and hotel! We had a lovely time and highly recommend the hotel if you are looking for a nice family holiday.

Room Tip: had room 247 very pleasant and quiet overlooking palm trees
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  • Stayed: October 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Julinp4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bitzaro Palace Hotel

Address: Kalamaki 2 9100, Greece
Phone Number:
Region: Greece > Ionian Islands > Zakynthos > Kalamaki
Amenities:
Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Kalamaki
#5 Romantic Hotel in Kalamaki
Price Range: €133 - €259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bitzaro Palace Hotel 3*
Number of rooms: 95
Official Description (provided by the hotel):
Surrounded by its gorgeous gardens and within easy reach of the sands, Bitzaro Palace Hotel in Zakynthos combines elegance and comfort with respect to the traditional Ionian style. The outdoor pool and the hot tub are surrounded by a unique wooden deck, where relaxation is inevitable. The loosening experience can only be enhanced by the all-inclusive buffets with Mediterranean flavors made by fresh local products. All the hotel rooms are overlooking the pool and the garden and are elegantly decorated, offering all the facilities for a comfortable stay. ... more   less 
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Also Known As:
Hotel Bitzaro Palace
Bitzaro Palace Kalamaki
Bitzaro Palace Hotel Kalamaki, Zakynthos

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