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Hotel Eqbal Inn
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Reviews (116)
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Reviewed 31 March 2018 via mobile

A 5 star hotel in Patiala City offers good food and good rooms at very affordable prices rooms were having very good view of outside nice place to book family functions or get together overall a must visit place if you want to have hangout or any type of function

Stayed: March 2018, travelled with friends
Thank sukhbirkhalsa9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eqbalinn, Manager at Hotel Eqbal Inn, responded to this reviewResponded 17 April 2018

Dear Valued Guest,

Greetings from Eqbal Inn, Patiala!!!

Thank you for sharing your valuable feedback on this forum! We are glad to know that you had good experience with us and we could impress you with our services as well as amenities. Your commendations about our property, Staff, food and services have been conveyed to our associates and they are motivated to keep doing their best.
We'll look forward to welcome you again at Eqbal Inn.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2017 via mobile

The property is well located on the main chandigarh bhatinda highway. Rooms are very good. Stayed in the suite...Very good! Service with smile and food is true punjabi style...Other menu options are also there... alacarte. Overall a great experience. Recommended.

Stayed: December 2017, travelled on business
Thank zeevszaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eqbalinn, Manager at Hotel Eqbal Inn, responded to this reviewResponded 27 December 2017

Dear Valued Guest,

Greetings from Eqbal Inn, Patiala!!!

Thank you for sharing your valuable feedback on this forum! We are glad to know that you had good experience with us and we could impress you with our services as well as amenities. Your commendations about our property, Rooms, food and services have been conveyed to our associates and they are motivated to keep doing their best.
We'll look forward to welcome you again at Eqbal Inn.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2017 via mobile

must say it's my second visit and this time service is very very much improved.
Let's start with reception. Guys over there very friendly and professionaly very knowledgeable. They gave me good room.
Second food order was quick and food was tasty.
I am travel agent so it's shocking to see so much improvement from March stay and October stay....
Keep it up with this
........

Stayed: October 2017, travelled as a couple
Thank Rohit Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eqbalinn, Manager at Hotel Eqbal Inn, responded to this reviewResponded 27 October 2017

Dear Valued Guest,

Greetings from Eqbal Inn, Patiala!!!

Thank you for sharing your valuable feedback on this forum! We are glad to know that you had good experience with us and we could impress you with our services as well as amenities. Your commendations about our property, Staff, food and services have been conveyed to our associates and they are motivated to keep doing their best.
We'll look forward to welcome you again at Eqbal Inn.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2017

My not so good experience at MG - 64 was more than disaster for me to accept any other hotel with welcoming arms.
Hotel Eqbal Inn has good looks hence the ambience is fine. I did check with them if they would accept American Express Credit card which they replied to the positive. Now these are moments when you check out leaving you with a not so nice experience when you cant use Amex either because the machine is not working or machine is bad or Amex charges more etc. But forgiving all these customer service gestures, the hotel does has a nice room to put your head down and a restaurant. But once again the service is yet to be questioned. The hotel is going through some changes. Renovation and also upgrading. Hopefully? So if the AC in the main lounge is off during the day .. the same excuse.
Rooms are fine - neat and tidy. Bathrooms are fine. but you need to ask for everything. Shaving kit, comb, dental kit and yes again .. I don't understand why people cant keep an iron board and a good iron in the room for your business needs. I definitely need a good crispy shirt in the morning well creased to take my day off.
So please do ask for an iron board. and chances are you may get one if you are lucky. There is no central AC fitted so be thankful you can control your unit which is placed in the room. The hotel is mainly used for weddings and parties.. Patiala/Punjab are loud about weddings. So the focus is not mainly on tourists who come for business meetings. There is a restaurant which is frightfully expensive. compared to the food in Punjab. The prices have not downgraded owing to the renovation. There is no such thing as a big huge spread. The hotel should has a good breakfast spread. So what I got was Puha which were not at all soft. Oh so its uncooked. Can we make you another one. Please give me a Banana, Sorry we don't have a Banana. Ok do you have a Milkshake. No sir we can make you one, Never mind. so the breakfast spread is better ask for warm milk and ask the girl to toast two slices of bread so u can butter up and have your light breakfast. For morning breakfast which should be a game changer - I would rate it a below average and poor. Absolutely not accepted for the money they take yes via VISA or Master card.

The staff also are not very enthusiastic and cut a sorry smile.

Hopefully once they get renovated they may have something good to offer.

But for a traveler like me who can survive with a glass or milk and turmeric. I am cool and will let go.

So don't be fooled by first impressions. The service is average. This is what is expected any place. Service is a product and has to be delivered.

Room Tip: 2nd floor was good for me
  • Stayed: October 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank alwayssweet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eqbalinn, Manager at Hotel Eqbal Inn, responded to this reviewResponded 27 October 2017

Dear Valued Guest,

Greetings from Eqbal Inn, Patiala!!!

Thank you for sharing your valuable feedback on this forum! We have observed with regret that you were not entirely satisfied with your stay with us. Your points have been noted and forwarded to the concerns to take corrective measures on the same. I can assure you that your experience was certainly not reflective of our usual standards.
It is our constant endeavor to provide you and your family with a memorable experience and your valuable feedback will certainly help in improving our services further. We'll look forward to welcome you again at Eqbal Inn.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2017

We stayed here for a short period. Thankfully so. Nothing seemed to be working for this hotel right now. The lobby to our room had a strong smell, the sheets didn't smell fresh, and if you are on the first floor, your view will be of a dirty balcony and split units. That was my first impression.

The Satellite television was not recharged so had to get that changed in the night. By the morning that box went out of charge too, so got it replaced again.

The batroom didn't have the basic things in place, like a dental kit, shower caps. All it had where two low-quality soap bars and some very rough towels.

Breakfast buffet was not served and we got 3 choices for ala-cart orders. Even a road side dhaba would have offered better.

In short, I haven't stayed in a worst hotel in a long time.

Stay Away !

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Service
Thank Manmeet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eqbalinn, Manager at Hotel Eqbal Inn, responded to this reviewResponded 27 October 2017

Dear Valued Guest,

Greetings from Eqbal Inn, Patiala!!!

Thank you for sharing your valuable feedback on this forum! We have observed with regret that you were not entirely satisfied with your stay with us. Your points have been noted and forwarded to the concerns to take corrective measures on the same. I can assure you that your experience was certainly not reflective of our usual standards. We are in process of up gradation of our property and ensure you that you'll get better experience during your next visit.
It is our constant endeavor to provide you and your family with a memorable experience and your valuable feedback will certainly help in improving our services further. We'll look forward to welcome you again at Eqbal Inn.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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