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“Long waits rude staff”
Review of Saks - CLOSED

More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: Saks is situated overlooking the broad water at Marina Mirage with unforgettable views, amazing service and gourmet food, Whatever the occasion, Saks Restaurant and Bar is bound to impress, and with seating of upto 250, dining bar, Island bar and lounge area we are the perfect venue to hold any function or corporate event.Come in early and start the night off with some of our renowned tapas and a few of our glamorous cocktails from our internationally acclaimed head bartender. Then kick on from 9:30pm with tunes all night long!! Ladies receive 25% off their meals when booked in advance to make a booking for this friday.Live at Saks restaurant and bar tonight is Australia's only cafe del mar recording artist Mark Watson laying down the smoothest tunes for you all night long.. Come in and experience the electric atmosphere Mark Watson creates on our roland V Baby Grand piano!!
Reviewed 5 August 2014

We came here last weekend
We had a booking for 5 for dinner and drinks.
We arrived about 10 min early and were told our table was getting made up now
And to please wait at the bar.
Going through the cocktail menu having a few laughs
Feeling a bit hungry
I pulled the young girl aside and asked her how long untill we can sit at out table ,
She replied ummmmmmm
Wellll not for a bit we have no tables available u should have made an appointment
By this time we have already been waiting for 1hour and 20minuits.
After getting told this even tho we had an appointment for a table I was a bit in happy by the time we sat for dinner it was 8;40pm .
We all order our food and a bottle of Moët ice straight away it was served in Moët flute glasses and came with cherries and strawberrys
It did not come in the nice big glass like it's meant to be served when we bought out normal big white wine glasses they had lipstick on it
It was a disaster
Then we asked for the lychee and mint leaves as they are ment to come with the ice bucket.
We hadn't bairly finished dinner and the place turned it's lights down and seemed to turn into a nightclub
Wasn't a nice Experience

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1  Thank EM B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (91)
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6 - 10 of 91 reviews

Reviewed 25 July 2014

The portions are huge and food is good. Probably the best combo would be to order an entree and a dessert because the entrees are main size. I ordered the balmain bugs and literally got a pile of about 8 of them on a plate.

Thank Jason V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2014

I love this place and would give it 5 starts however on two occasions we have called to make a reservation only to arrive on a busy friday or saturday and for them to have lost our booking, they always fit us in somewhere but still this should not happen especially twice - it can be very difficult to even have the phone answered during normal business hours to try and make a reservation.

However the food is always great! Always cooked well, never had any things to complain about with it and it is great that you can eat it overlooking the water, either inside or out. Not overpriced either which is nice! The wait staff are always friendly and pretty helpful.

They have an awesome lounge area upstairs by the bar, which we always enjoy hanging out at after dinner and having a few cocktails. There is always people of ALL ages out enjoying themselves not just the young ones. They have a dance floor set up sometimes too and a DJ which is a really great idea, means you don't just have to go home after dinner you can stay longer an have a drink and enjoy yourself.

Love this place, the location and food, just please sort out your reservation system or something as I see this happens to a few other people too.

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Thank Laura G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2014

I was under the impression that this restaurant would be a top quality venue for service and food quality but was very disappointed. A small group of us went to Saks for a birthday celebration. Took an hour to be given a menu or drinks list after we finally waived a waitress over. Drinks took half an hour to arrive and when they did arrive, the order was wrong. Food took nearly an hour to arrive and the meals weren't overly tasty. No one ever came by the table to check how we were, if we needed any more drinks or to ask how our meals were.

Management was less than helpful when we brought the issues to their attention. The birthday girl did make a complaint at the end and was given 15% off her bill. Doesn't really make up for such a disappointing birthday celebration.

We were seated outside on the boardwalk right next to the water which provided a nice backdrop of the water, boats and pretty lights. There was background music which was okay. However, when we went inside we noticed that the music inside the venue was so loud we could barely maintain a conversation and were so thankful we'd been seated outside.

Won't be going back as there are plenty of other restaurants which provide awesome service and yummy food!

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2  Thank wunderlust88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2014

I can't remember the quality of the food or the service as we were trying to be heard over the noise emitted from the restaurant. Waiting staff were not interested in turning down the volume so can only assume that they are happy pitching their wares to the twenty year olds downing cocktails. Shame, as our large family groups used to enjoy coming here.

2  Thank LTAus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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