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All reviews broadway bar shopping centre next door tucan bar italian night upstairs bar animation team lovely hotel sea view pool area foam party plenty of choice plenty of sunbeds fidelity card half board great holiday kids club reception staff
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Reviewed 4 weeks ago via mobile

Fantastic relaxing 2 weeks at the Elba Sara. Daniel (the manager/director) has a brilliant team of staff in all areas. Reception, restaurant, animation team, pool,bar,housekeeping. Everyone is friendly and nothing is too much trouble. I can’t recommend this hotel highly enough and we will return. Suitable for all ages families couples and solos. Everybody is made to feel welcome. Thank you to All the staff at the Elba Sara

Stayed: September 2018, travelled as a couple
1  Thank kimmikharris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LManrique, Director General at Hotel Elba Sara, responded to this reviewResponded 4 weeks ago

Dear kimmikharris

Thank you for taking the time to share your experience and opinion about your recent stay with us at The Elba Sara Golf, Beach & Resort.

We could not be more proud of all our staff in all departments and the service we provide after reading your wonderful review.
Thank you kindly for all your wonderful words.
Our priority is always to provide our guests with the best customer service to ensure the enjoyment of their holidays.

We will look forward to welcoming you back in the near future. Please feel free to contact us and make any requests you feel would help you enjoy your next stay even more.

From all of us at The Elba Sara we thank you for your magnificent review.

Kind Regards
Luis Manrique de Lara

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Reviewed 4 weeks ago

We stayed for 10 nights as a family of 4. We haven't been abroad in years. The hotel was clean and very friendly staff. The room we stayed in was big and very clean. There was plenty for us to do and plenty to eat and plenty to drink all the time. We would defiantly come back. We did some trips the 4x4 which was very good, the driver was such a good laugh and was worth the money but will advice we done the submarine and they said that we would be doing this for over an hour but we only got half hour.. it was alot of traveling and messing about getting on coach then across to lanzarote then hanging around again for 45 minutes then waiting on another coach then arrived and waiting around again half hour on submarine then home again stayed there for an hour to visit shops we paid 76 pounds each for 4 of us very exspensive!! We would like to thank the staff, the cleaners who work so hard to make everyone happy and also the manager. It was my daughters 18th she had 1 bottle of champagne they made her a birthday cake to so thankyou will definitely be coming back.

Room Tip: sea view 5th floor
  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Service
1  Thank Anna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LManrique, Director General at Hotel Elba Sara, responded to this reviewResponded 4 weeks ago

Dear Anna H

Thank you for taking the time to share your experience and opinion about your recent stay with us at The Elba Sara Golf, Beach & Resort.

We are very happy to read your review about our hotel and know we have met your needs and expectations.

Thank you for mentioning our hotels cleansiness and friendliness. To us our customer service is our most important mission, to ensure our guests return home with fond memories of their holiday.

We are pleased our selection of food and drinks were to your satisfaction.

It was our pleasure to provide your daughter a happy and memorable 18th birthday!

We would feel honoured to welcome you and your family back with us in the near future.

Kind Regards
Luis Manrique de Lara

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Reviewed 4 weeks ago via mobile

We had a fantastic week, the hotel and staff were brilliant, would recommend this hotel could not fault it. A special thank you to the sub director Daniel for making my friends 70th birthday extra special, from the golden girls

Stayed: September 2018, travelled with friends
Thank Maureen1077005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LManrique, Director General at Hotel Elba Sara, responded to this reviewResponded 4 weeks ago

Dear Maureen1077005

Thank you for taking the time to share your experience and opinion about your recent stay with us at The Elba Sara Golf, Beach & Resort.

We are so pleased to read you enjoyed your stay with us!

Thank you for your lovely words towards our staff and hotel. Our aim is always to provide our guests with our best customer service and ensure a memorable holiday for all.

Thank you for your recommendation and Daniel will be happy to read your review.

Kind Regards
Luis Manrique de Lara

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Reviewed 4 weeks ago via mobile

We've just came back from a wonderful week away at this brilliant hotel. The staff are all friendly and great at their jobs, the entertainment team are fantastic for both kids and adults. The food was always nice with plenty of choice for breakfast, lunch and dinner. I was surprised to find the drinks were all proper brands and not just local drinks like the vodkas and rums etc. The only change I'd make is some new, better sunbeds as they weren't the best.

Stayed: September 2018, travelled as a couple
Thank Sherpa620547
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LManrique, Director General at Hotel Elba Sara, responded to this reviewResponded 4 weeks ago

Dear Sherpa620547

Thank you for taking the time to share your experience and opinion about your recent stay with us at The Elba Sara Golf, Beach & Resort.

We are very happy to read your review and know you enjoyed your stay with us.

Thank you for your lovely words towards our staff. To us our guests enjoyment of their holiday is our most important aim so we are pleased to read you returned home with fond memories of your holiday.

We are pleased we met your expectations with our service and quality of food and drink selection.

We will take note of your comment about our sun beds and are this is helpful to improve our service for future guests.

Kind Regards
Luis Manrique de Lara





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Reviewed 5 weeks ago via mobile

As with any hotel abroad it’s all about how welcome you are made to feel, and the staff that you remember when you get home.
The hotel itself is really lovely and right next to a beautiful beach and the food is consistently Very good all round, entertainment staff put in 100 percent effort too
We would like to say a BIG thanks to the night shift receptionist and security guard who were very understanding with my son and girlfriend jumping in the pool late one night Which was forbidden and also the shouting
(They will know what I mean) so please pass on out HUGE thanks for their tolerance AND Being so professional.
We would also like to say thanks to Borja who made us great late nigh cocktails with extras and made us feel welcome and Inaki who was perfect at his job in the restaurant with spot on timing and nothing was too much trouble. He is superb
Pilar was also very helpful, great at balancing 20 drinks on a tray just before the bar shut which was well appreciated and very good fun in general
But I’m sorry everybody ...the award for the best all round ... crazy ... hilarious...lol..amazing pmsl MEMBER OF STAFF THAT WE HAVE EVER MET ANYWHERE.... EVER!!! goes to.... HARRY !!!!
This guy has us rolling round almost in tears laughing every single night he was working!!!
Don’t change a thing Harry ! You are hilarious and you should be on stage !

We really missed you on our last night (Wednesday 12th September)
Where you were replaced by a middle aged heavy set Miserable Barman with black spectacles and no name badge) who turned the music off and walked off from the bar and came back empty handed around 15 times in 60 mins ! causing long queues of dissapointed and confused looking first night guests - he looked like he couldn’t be bothered with guests or his job) and didn’t smile or even make eye contact which just shows the massive difference the wrong people can make ! Thanks to all the great staff and thanks HARRY for being the icing on the cake at this amazing hotel ❤️
See you all again as soon as we get back to the island!

Stayed: September 2018, travelled with family
3  Thank stevomagic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LManrique, Director General at Hotel Elba Sara, responded to this reviewResponded 4 weeks ago

Dear Steve,
Thank you very much for your top note and your beautiful review about oour staff, we are very happy to know you had this great impression with our staff, this is a great motivation not only for some of them but for everyone here.
Your review is very apreciated from us because you underline our staff professionality first of all and of course we want to thank you also for the good words you wrote about the location, the food quality and the entertainment scheduler.
Thank you very much indeed, we hope to see you again.
Kind regards,
The Manager.
Luis Manrique De Lara.

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