We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Free cancellation until 25/07
US$103
Booking.com
View Deal
  • Free Parking
  • Breakfast included
Book now, pay at stay
US$309
US$274
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Hotel Corail Residence(Sainte-Luce)(Great Value!)
Travelocity
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Hotel Douce Vague(Sainte-Luce)
Booking.com
View Deal
  • Free Wifi
  • Free Parking
TripAdvisor
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Brise Marine(Sainte-Luce)
TripAdvisor
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
TripAdvisor
View Deal
  • Free Parking
  • Breakfast included
TripAdvisor
View Deal
  • Free Parking
  • Pool
Au Sphaire de lune(Sainte-Luce)
Booking.com
View Deal
Reviews (1,600)
Filter reviews
1,599 results
Traveller rating
322
787
307
125
58
Traveller type
Time of year
LanguageAll languages
More languages
322
787
307
125
58
Show reviews that mention
All reviewsthe swimming pool areaown mealshotel grounds areown pacenice viewactivitiesstovewednesday
Filter
Updating list...
7 - 12 of 1,599 reviews
Reviewed 5 September 2017 via mobile

We had a great stay here in the end of july and then we came back a few weeks later. The location is great, nice natural beaches in walking distance. The hotelrooms are a bit outdated, 90s style. I personnaly dont have a problem with that. The rooms are functional with a fridge, freezer and stove. I had a great time thanks to great staff, very friendly and helpful, even if i dont speak a word french. The athmosphere was great, familyoriented, lots of activites. The restaurant was ok, food is not that great. I enjoyed my stay alot and will definately come back thanks to staff, location and a vacation athmosphere.

Stayed: September 2017, travelled as a couple
1  Thank Par J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2017

The hotel is reasonable, it has two beaches right next to it. One on the right and the other on the left of the grounds.
The room we had was pleasant enough the only problem was the House Keeping. We had our room cleaned twice during the stay with bed linen and towel changes, and also the lack of toilet roll supplied (2) was not sufficient enough for five people. I have never been to a hotel before where you are expected to go the reception and ask for it before. So we ended up just buying our own. Also we was told by Reception that House Keeping was every four days, being used to Europe and Asia as a family we are used to house keeping every day and at the minimum every second day. Having stopped in Martinique previously although at a different facility, I have never found house keeping a problem before.
The Hotel grounds are well kept and the staff are very pleasant. The swimming pool area is very good, and there are many activities provided throughout the day and evening, but it is difficult to joining with them unless you speak French. Although probably 98% of the people who stay here are native French speakers I can understand this.
The first night upon arrival we tried the buffet. Which I thought was expensive for what it was.The food available was not great. We never gave it a second chance.
Also there is a large car park and I could never understand why it was always so full considering that there were far more parking spaces than hotel rooms

Stayed: August 2017
2  Thank Ian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RelationClientPVR, Team Pierre & Vacances at Pierre & Vacances Village Sainte-Luce, responded to this reviewResponded 18 August 2017

Dear Ian,

We thank you for sharing your post with the TripAdvisor community.

We are sorry to read that your stay at our residence did not meet your full expectations and we take note of each of the suggested improvements. Having said so, we are happy to hear that you have enjoyed the lovely pool area. Our helpful staff would love to have the opportunity to welcome you again in Martinique.

Kind regards,

Team Pierre & Vacances

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2017

DO NOT STAY HERE! REPEAT: DO NOT STAY HERE!

This dilapidated excuse of a resort made for a ruined vacation, thanks to its many deficiencies:

To start at the beginning: checking in: a total disaster, no signage, no organization. Be prepared to waste at least an hour checking in, and also be prepared for absolutely no service. Worst of all: only one room key, the old fashioned metal kind. Since our initial unit was “only” half a mile from the reception desk where we were told to leave the key, one can imagine the inconvenience, which became much greater when we were to move to a unit for six people and still given only one key.

The rooms are very dated, with 12” televisions (we never used ours) inappropriately located. The rooms were cleaned only once a week, with towels changed very infrequently. And we were asked to pay 10 euros a day for the use of the room safe! When we asked for assistance with our bags (my wife and I are in our mid-seventies) the answer was “pas possible!” As a result we had to carry our bags up 39 steps to get to our first room unaided. The rooms have a bare minimum of furniture, with the most uncomfortable beds imaginable. The bathrooms are a step back in time, with showers elevated 12” or so off a tile floor, with plate glass doors, making for a dangerous exit after showering.

We had reserved many months in advance for a 2 bedroom unit for six people during the week our daughter visited us. We asked for a late check out from our first unit and an early check in to the 2 bedroom unit. “Pas possible!”. Could the management arrange to have our bags moved? “Pas possible!” We were directed to take our bags down the 39 steps, place them in an unguarded storage room, then had to wait 5 hours with no offer of pool towels, no offer of anything; just frequent trips back to the reception desk to see if our 2 bedroom was ready. 5 hours and many trips to the reception desk later, we were given the single key (for six people now!) and made to collect our bags and carry them up 51 steps to an attic hovel that P et V falsely represented as a 2 bedroom unit appropriate for six people. The entire unit had dormer-like ceilings, so there was no standing headroom in at least half the space. One bedroom was about 5’ x 7’ (see photo) with no way of getting into the bed and only a small light at the door of the bed. Each of the two bedrooms had headroom only directly above the beds, so that a trip to the bathroom in the night always resulted in assaults on the head by the sloping ceiling. Night-lights? Of course not! The bathrooms and kitchen were the same: only very limited headroom. Furnishings? The “living room” had a 30” square outdoor table and 4 garden chairs. There was virtually nothing on the walls other than an obsolete TV hung at the end of an alcove in the living room, thus making it viewable by only one person. The bathrooms had the same shower problem, and were a disaster.

The beaches surrounding P et V are quite nice, but are all public with easy parking. And in Martinique the beaches are public, open to everyone. So . . . do yourselves a favor: if you want to stay in this area, rent a house or apartment with a pool and walk or take a short ride by car to the beaches, which have many nice restaurants for lunch. Don’t even think of wasting time or money on the awful food at P et V. The nearby town of St. Luce has many good restaurants, but it is a good idea to make reservations. After a first miserable meal at P et V, we went out for all our other meals.


NB: bedroom photograph is from unit for which you are asked to pay 310 euros plus per day!

Room Tip: Stay in a rental home or apartment across the road!
  • Stayed: February 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank jim3owen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RelationClientPVR, L'équipe at Pierre & Vacances Village Sainte-Luce, responded to this reviewResponded 30 March 2017

Dear Guest,

Thank you for sharing your opinion on our TripAdvisor page.

We are sincerely sorry that your stay in our village hasn’t fulfilled all of your expectations.

We take very seriously each of your remarks, and that in order to improve our services in accordance with your expectations.

We invite you to tell us about your issues via this email address : relations.client@pierre-vacances.fr

We hope to welcome you back to us in order to leave you a more favorable opinion.

Best regards.

Pierre & Vacances’ Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2017

I usually take reviews with a grain of salt as we have different expectations. However all previous negative reViews are spot on. Only good thing about this place was the view otherwise Not much value for your money. As one of us affectionately called the place "poubelle".

So many issues not sure where to begin

Day one Door did not lock from inside, two outlets not working, fridge not working, hot water not working. Front desk incredulous when I called and advised that these needed to be fixed

breakfast was included in package but restaurant refused to sit us until they could mark the ticket (mind you they also double checked using a master list so they could have seated us)

Day three had to pitch a fit for towel change; only received. 3 day wifi pass but was not advised so had to go back to front desk for a longer pass

Moldy bathroom tiles cockroach found one evening

  • Stayed: March 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank mariemichele2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RelationClientPVR, Team Pierre & Vacances at Pierre & Vacances Village Sainte-Luce, responded to this reviewResponded 28 March 2017

Dear guest,

We thank you for sharing your post with the TripAdvisor community.

We are sorry to read that your stay at our residence did not meet your full expectations and take note of each of the suggested improvements.

Having said so, welcoming you and your friends again, in either of our residences, would be a great pleasure.

Kind regards,

Team Pierre & Vacances

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2017

We were accommodated in Pierre et Vacances resort during the "Jeux Nationaux du Sport en Entreprise", for a week in may 2016. The room was very spacious, acclimatized, with balcony and a view. Very old furniture and bathroom.
The resort itself seemed good and bad: there was a shop, but only opened during certain hours, a market mostly closed. The restaurant provided breakfast and diner as a buffet, and the food was Martinique specialty, but each evening a bit different, to included some themes: seafood, continental, Martinique, "normal" food. We got sick from one of the Martinique special sauce.
Easy to find the resort once you've been there. Access only by car or bus.
No public transportation in Martinique, between the villages.

  • Stayed: May 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank AnamariaLupu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RelationClientPVR, Team Pierre & Vacances at Pierre & Vacances Village Sainte-Luce, responded to this reviewResponded 22 March 2017

Dear guest,

We would like to thank you for sharing your post with the TripAdvisor community.

We regret your mixed feeling about your experience in our beachfront residence. We are sorry to hear that the accommodations and restaurant did not meet your full expectations.

It would be a pleasure to have the opportunity to welcome you and your partner once more near the white sandy beaches.

Kind regards,

Team Pierre & Vacances

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews