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Reviewed 26 September 2018 via mobile

We hired one of the Private Dining Rooms for a special family celebration dinner. The evening was truly wonderful with excellent food and first class service and a cosy dining experience. Truly enjoyable - a big thanks to the chefs and Warren, Liz and Alex for making the evening such a good one. Recommended.

Stayed: September 2018, travelled with family
Thank Marcus W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wbr0wning, General Manager at Barnsdale Lodge Hotel and Restaurant, responded to this reviewResponded 27 September 2018

Dear Marcus W
Thank you ever so much for taking the time to write a 5* review on TripAdvisor.

Your kind words mean a lot to all of us here at Barnsdale Lodge Hotel, Rutland.

We hope to welcome you back for many years to come.

With best wishes,
Warren Browning
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2018 via mobile

Barnsdale Lodge offers lovely accommodations - comfortable and well-equipped rooms; cozy sitting room; beautiful conservatory for breakfast and dinner; the lounge; and the gardens. We did find the dinner menu to be somewhat limited, and the afternoon scones overbaked. Staff were courteous, but not particularly friendly or welcoming.

Stayed: September 2018, travelled as a couple
Thank Kaz092014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wbr0wning, General Manager at Barnsdale Lodge Hotel and Restaurant, responded to this reviewResponded 27 September 2018

Dear Kaz092014
Thank you ever so much for taking the time to write a review on TripAdvisor.

I am sorry to hear you feel our dinner menu is limited. We run an a la carte menu as well as daily specials which offer a wide offering of locally sourced produce and this is the first time anyone has ever given us feedback that the menu's are somewhat limited.

We all hope to welcome you back again soon in the hoping that next time we will be reviewed as 5*.

With best wishes,
Warren Browning
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2018

I am sorry that this review is late but having written quite a negative one for Barnsdale Lodge when we stayed last year I wanted to redress the balance. We stayed there again this year in early August - a short break to celebrate our wedding anniversary. Last time there were various issues with both the room and food, but this time everything was excellent. The staff were friendly and attentive. Our room, a superior room overlooking the fields and with a distant view of the reservoir, was beautiful and well serviced whilst we were out. The staff even picked up on the fact that we were celebrating an anniversary and left a card in our room. It was very quiet at night and the bed was extremely comfortable. We ate in the restaurant one evening and the food was superb. So we are left with very happy memories of our stay and are keen to return.

Room Tip: If possible avoid staying when there is a wedding. And if there is one make sure you do not get a room above the bar!
  • Stayed: August 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank CBJJW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wbr0wning, General Manager at Barnsdale Lodge Hotel and Restaurant, responded to this reviewResponded 17 September 2018

Dear CBJJW
Thank you for taking the time to write such nice words after leaving quite a negative review last time around.

Your honesty and kind words mean a lot to us all.

We all hope to welcome you back to Barnsdale in the very near future.

Best wishes,
Warren Browning
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2018 via mobile

Having had a wonderful 2 night stay at this hotel for the second year running I asked to book our room again for next year. The receptionist asked me - did you not get the Burghley Letter? NO we did not and all she could say was a very forced sorry!!! My elderly companion had stayed at this hotel with her late husband on various occasions and was hugely disappointed that the Hotel will only take guests for 3 nights for next years event. What a shame that you do not value regular guests

Stayed: September 2018, travelled with friends
1  Thank avocet1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wbr0wning, General Manager at Barnsdale Lodge Hotel and Restaurant, responded to this reviewResponded 10 September 2018

Dear avocet1980

It is such a shame that you choose such a platform as TripAdvisor to write only negative reviews and not reflecting on the positives!

We do value our regular guests hence us booking them in year on year in advance of letting anyone else have the privilege. I personally wrote to all our guests last year notifying them of the changes coming in next year (minimum three nights stay), therefore giving two years notice of the change.
I have to say that 98% of our guests have excepted this and fully understand.
The decision to make Burghley weekend a minimum of three nights is the fact Burghley is a four day event.

We as a business actually lost out in years past as well as this year due to last minute cancellations of those wanting to stay one or two nights blocking out those wanting to attend the event for the full enjoyment of four days to stay three, four, five or even 7 nights.

This is clearly a great disappointment to you avocet1980 and I do hope you will find somewhere for the one or two nights you require.

With best wishes,
Warren Browning
General Manager

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Reviewed 27 August 2018 via mobile

Lovely room well decorated and a beautiful location. Breakfast was lovely and lots to choose from. Evening dinner was very nice and the service was excellent. Surrounded by lovely countryside nice and quiet.

Stayed: July 2018, travelled with family
Thank grrrrrannoyed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wbr0wning, General Manager at Barnsdale Lodge Hotel and Restaurant, responded to this reviewResponded 28 August 2018

Dear grrrrrannoyed
Thank you for taking the time to write a review on TripAdvisor. Your words mean a lot to us all here at Barnsdale.

Please come and see us again in the very near future.

With best wishes,
Warren Browning
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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