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All reviews convenience store laundry facility bbq area unit wifi ocean pools
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Reviewed 2 March 2016 via mobile

All was good with noise and wife from February 22-26. Then starting the 26th the wifi became very weak and spotty. Even sitting in the lobby. Complained, but nothing was done. Wifi and boosters need to be reset. Can get great wifi at any restaurant and bar, but no longer at hotel. Hoping the rest of the week improves.
Barking dogs at night and in morning from across the back road. Very irritating, as it goes on and on, on certain days.
Good points are the hotel is clean, pools are big and warm, beach is kept up and would consider staying here again, as during the week there are few guests.

Stayed: March 2016, travelled as a couple
Thank Coppernyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo C, Public Relations Manager at Los Picos Hotel & Suites, responded to this reviewResponded 26 March 2016

Sorry to hear you experienced issues with wifi... we did reboot and monitor the wifi service after your complaint on FB and it seemed to be working just fine. We hope your next visit is more pleasant, sorry for the inconvenience.

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Reviewed 16 February 2016

Extremely professional and friendly staff....Housekeeping and resort cleanliness was exceptional. ...Pool deck chairs were always available...Walking distance to shopping and eateries was only 15 minutes. Bar service to the beach was unexpected but appreciated. Even had a convenience store,BBQ area and laundry facility. Our kitchenette area was always in use....
Beach vendors were always asking you to buy their merchandise but they weren't pushy about it.
There was only one minor problem ..with Suite 37 bedroom ceiling fan....the variable speed and direction control had only one speed......full on....
All in all a great vacation place to relax and kick back. Would definitely go back next year!!

  • Stayed: February 2016, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Klaus G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo C, Public Relations Manager at Los Picos Hotel & Suites, responded to this reviewResponded 18 February 2016

Thanks for your comments and feedback! we are very glad you enjoyed your stay!

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Reviewed 3 February 2016

We have been coming to Los Picos for the past several years = as always has been a wonderful vacation. We have a beach front unit, very comfortable. The staff is always most accommodating, The grounds, pool and surroundings are beautiful. Beach is great. Can not ask for more. While only my wife and I travel together, it is especially fun to watch the families with children enjoy the facilities. They have 2 pools and are right on the beach.

  • Stayed: January 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank john g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo C, Public Relations Manager at Los Picos Hotel & Suites, responded to this reviewResponded 4 February 2016

Thanks a lot for your comments, we feel privileged to have such loyal customers.

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Reviewed 25 January 2016

Our stay at Los Picos was truly unforgettable! We loved the spacious and newly renovated bungalow suites with full kitchen. Ours was perfect for a family of 6. We were actually renting two suites for two families traveling together, and both were great! The rooms had both, fans and mini splits/AC, but the weather was so pleasant, a lot of the time we just had the windows open. Loved the convenience of having the full and fully equipped kitchen to cook our meals, while also having the beach front restaurant avaliable for whenever we wanted to go eat deliciously prepared breakfast, lunches or dinners there. The hotel has two beautiful pools, one facing the beach and the other one with a super fun water slide for the kids on the back section of the hotel, where they also have pingpong tables, a playground, etc. And did I mention the beach volleyball field?! We so much enjoyed that one! The cleaning staff was great as well as the restaurant and front desk staff. Also loved how close we were to the pueblo. Just a short 10-15 min walk away via the beach or the hotel street, so we also made several trips to the town to eat dinner and breakfast, and buy souvenirs. Overall truly and unforgettable family vacation! We can't wait to visit Los Picos again! Thank you for the great service and a great time had!! Oh! And the beach is just great, with the most beautiful sunsets ever!!! They have very comfortable palapas and beach chairs for you to enjoy the mornings and days on the beach front! We just loved it here!!!

Room Tip: For beach view rooms request the front of the house suites, which are more expensive. We have stayed at front and back suites and love both!
  • Stayed: December 2015, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank MaritereCR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo C, Public Relations Manager at Los Picos Hotel & Suites, responded to this reviewResponded 26 January 2016

Thanks a lot for your great comments! we really appreciate your feedback and we hope to see you again soon!

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Reviewed 21 January 2016

I come here almost every New Years, it's a beautiful location with a beautiful beach. The hotel itself is kept pristine, the rooms are in great condition, and the service is amazing. I usually stay in a 3 bedroom suite for 10 people with a beach view and the size of the suite is perfect for the amount of people. It's a very interactive hotel and there's always something to do like beach volleyball, kayaking, or simply laying by the pool. During New Years, they host a gathering and have live entertainment for the family. The restaurant has a wide selection of meals at a good price. By far my favorite spot to vacation with the family!

Room Tip: Beach-front suites have an amazing view
  • Stayed: January 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Jessica F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eduardo C, Public Relations Manager at Los Picos Hotel & Suites, responded to this reviewResponded 24 January 2016

Thank you for your great comments! We hope to see you again next new year's or even sooner!

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