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13 - 18 of 82 reviews
Reviewed 30 January 2017

We found this hotel on line and with not much reviews or information about it we decided to give it a go and booked for a weekend trip in january 2017. The place - Donovaly - is beautiful and charming. The hotel it's nice but very overpriced: Definitely NOT the kind of service you would expect from a 4 STARS place. You'll be better off staying in another place for 50% the price.

Rooms: really good, very clean and comfortable but there's no thermostat! The hotel decides your room temperature, you can't change! Ah, and there's no room service.

Restaurant / Bar: We haven't had the chance to see it and try because there was a weeding on SATURDAY so they CLOSED the restaurant, bar and half of the BREAKFAST AREA for the ENTIRE WEEKEND so they could decorate the place for the party. Do you remember when I said that there's NO ROOM SERVICE?
All guests were squeezed in a very tiny room for breakfast and a massive queue was formed outside with those trying to get in - at 9AM.
The breakfast was very poor and there wasn't even a toaster. To have bread, you have to be there when the breakfast is served otherwise better go to the supermarket, buy your breakfast and eat it in your room. On top of that, every morning we had to ask then to refill the milk jars because was empty.

Parking space: is really small. Can take probably 25-30 cars - not at all compatible with the hotel size.
And there's more: because one of their main things is weeding events (as you can see on their website), you can imagine how pleasant is to arrive at your hotel on the evening and find out that the entire ground floor / hotel lobby is a big party and you no other thing to do than go to your room and watch TV.

Conclusion: if you wanna pay double and get 1/4 of what a 4 stars hotel is, this is the place fr you!

Date of stay: January 2017
1  Thank Andre_Bittencourt
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Residence_HotelClub, Manažér at Residence Hotel, responded to this reviewResponded 18 March 2017

Thank you for your review. In the date 21.1.2017 we organised official Donovaly Ball, which is night full of entertainment and nobleness. Our reception informed every guest about this event and also offered discount for entry. We hope next time you would join us and enjoy whole stay. We are looking for your next visit.
Team RESIDENCE HOTEL & CLUB ****

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2016 via mobile

We have been there for a business conference and I have to say that I like the hotel.
It is pretty big but has a nice ambience.
The rooms are spacious, clean, and modern equipped.
The staff is very friendly and helpful.
Internet is complimentary.
The food is also very good.

I cannot judge on the wellness area, etc. just did not have time to use them.

BTW: do not forget to have a beer or two and some food a the brewery that is about 100m from the hotel.
We loved that place. You might even get a guided tour through the brewery.

Date of stay: October 2016
Trip type: Travelled on business
Thank JuergenS937
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Residence_HotelClub, Manažér at Residence Hotel, responded to this reviewResponded 10 December 2016

Thank you for your kind review. We are glad, that you enjoyed your stay and tried meals from our menu. We are looking forward for your next visit.
Team RESIDENCE HOTEL & CLUB ****

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Reviewed 8 August 2016

Rooms are clean and comfortable, bedding qualitative, bathroom well-equipped. The lobby, bar and restaurant have good atmosphere, with beautiful mountain view. Terrace is big and nice. Staff is helpful. Affordable hotel. Breakfast was rich. The only negative experience was that from saturday to sunday was wedding in the restaurant and nobody informed us that it is't possible to have a dinner (a'la carte) in a restaurant on saturday, the substitute dinner opportunity for 17 euro/person was poor and wasn't appetizing /we skipped it and went to other hotel for dinner/.

Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank MoniDNM
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Residence_HotelClub, Manažér at Residence Hotel, responded to this reviewResponded 10 December 2016

Thank you for your review. We are glad that you appreciated staff, location and atmosphere of our hotel. We are very sorry that you had also negative experience. Each opinion move us further, so we can provide even better service. We are looking forward to your next visit. Team RESIDENCE HOTEL & CLUB ****

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Reviewed 2 August 2016

Having spend there only one night, I cannot judge much, but :
- the rooms are nice and spacious, maybe a bit dated
- food was ok
- generally quiet.

I just can't overcome the fact that the hotel seems completely out of place. It's too big, a huge eyesore and generally out of place for where it is. The feeling just wasn't right.

Room tip: Ask for a room facing north (ish) for a better view.
Date of stay: June 2016
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
1  Thank Pavol S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Residence_HotelClub, Manažér at Residence Hotel, responded to this reviewResponded 10 December 2016

Thank you for your review. Each opinion move us further, so we can provide even better service. We are looking forward to your next visit. Team RESIDENCE HOTEL & CLUB ****

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Reviewed 23 July 2016 via mobile

We were there many times on business conference. The hotel is situated in a valley from where you can easily reach both of the skiing centres, or go for a walk to the nature. The hotel is luxury, the food also very good. The only thing I missed there is a wellness, there are no saunas or a swimming pool.

Date of stay: July 2016
Trip type: Travelled on business
Thank krisztinakittyrigo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Residence_HotelClub, Manažér at Residence Hotel, responded to this reviewResponded 10 December 2016

Thank you for your review. We are glad, that you enjoyed your stay and appreciated services of our hotel. Our hotel have traditional ayurvedic wellness center. We do not have pool, but we recommend finish, swedanam and steam sauna, next time you visit us. We are looking forward to your next visit. Team RESIDENCE HOTEL & CLUB ****

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