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“Recommendable but room for improvement ”

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Parkhotel De Wiemsel
Ranked #1 of 8 Hotels in Ootmarsum
Certificate of Excellence
Reviewed 19 July 2017 via mobile

Spent a few nights as part of a Relais&châteaux tour. We booked a suite but due to heavy rain, we asked to be moved to another room as the bathroom was slightly flooded on arrival. Didn't know what sort of water this was so didn't want to risk it. The other room though smaller was also quite large so no big deal. The decor is more functional than charming but it is OK. There are both an indoor and outdoor pool and a large spa areas with many loungers. The staff is friendly and professional and the place appears kid-friendly.

Now what could be better includes:
• ridiculously long wait at dinner. The food was good but chose to eat out after that
• not suggesting a room change after the flood
• not offering the welcome champagne upon arrival but asking guests to come to the reception and ask for it (not very elegant).

Despite the above, it's a nice place.

Stayed: July 2017, travelled with family
Thank GammelMont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 112 reviews

Reviewed 8 August 2016 via mobile

We stayed at the Wiemsel for 3 nights and had a wonderful stay. I want to split the review in hotel and restaurant because we experienced them differently.

So, the hotel:
The rooms were spacious with airconditioning and recently renovated. They were very comfortable and offered all we needed, with a terrace outside with nice chairs to sit in the sun (the benefit of going in August).
We booked massages which were nice. We do recommend you call in advance if you only have a short stay to avoid disappointment. I also had a pedicure which was nice as well.

The breakfast was a buffet with more than enough variety in foods. The staff was helpful in setting a table for us outside when requested.

On our last day we enjoyed the outside pool and sunbeds. We also used the steambath and sauna. We did not get around to the inside pool but all looked very clean and inviting. Plenty of towels were available. Front desk was helpful. All in all a wonderful stay!

So, to get back to our dinner... (Which actually makes me not choose 5 stars in my review). We were first placed by the pianist. While we enjoy music he played so loud that we requested another table quickly. If they had told us he would be finished 5 minutes later we would have been ok with it and it would have saved the trouble. We had to ask for some complimentary bread when the starter arrived. We tried to get attention several times but staff seemed more preoccupied with each other and preparing the restaurant for breakfast than the last guests still in the restaurant (mind you that eas not only us!). When we asked for a cheese plateau the waiter didn't think of explaining what was on it, until we asked a bit later. I have a few more details like this. On itself not such a big deal but if the small things add up on just one night it is reason for us to eat somewhere else (which we did the remainder of the nights). With such a great hotel I think the staff in the restaurant should be just a bit of higher standards as well.

Stayed: August 2016, travelled as a couple
1  Thank Marlene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2016

Our first stay at Parkhotel De Wiemsel dates back to 2008 and we kept going there because the little city of Ootmarsum is pleasant and the area is unspoiled for bicycle tourists. Moreover De Wiemsel had a Michelin star restaurant "De Wanne". It was with sorrow that we learned the hotel had gone into receivership.
Recently we read that the place had been taken over by a German entrepreneur. Apparently the complete hotel had been upgraded to modern standards and we were eager and anxious to return to a cherished place. Our first impression was that the large garden was so well kept. The interior of the hotel was indeed due for renovation and the new owner has invested generously in creating a complete new interior while keeping some old assets as the indoor and outdoor pools.
The restaurant has lost it's Michelin star but offers nice food. In former reviews I had read that the wine list was limited and indeed there is a lack of French and a predominance of German wines. The breakfast, served in a patio overlooking the garden is second to none and the complete staff is remarkably helpful and friendly.As wine lovers we had a very good contact with the sommelier who knows his business and the shortcomings on the wine list.
With a little improvement in the variety on the menu De Wiemsel must regain it's fame. We saw a lot of people there who were -like we-curious to see how the new Wiemsel had evolved.
The hotel has a reputed beauty center but this is of no appeal to us. The many cars on the outside of this center is the proof of it's popularity.

Room Tip: Ground floor rooms have a private terrace
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  • Stayed: April 2016, travelled as a couple
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Thank hendrik_vankets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHCBrunoWolf, Leiter Öffentlichkeitsarbeit at Parkhotel De Wiemsel, responded to this reviewResponded 1 May 2016

Dear hendrik_vankets,

thank you for being such a thoughtful guest of our Parkhotel de Wiemsel Ootmarsum and visiting us again after our complete makeover. We highly value your comments here on Tripadvisor and the time you took for these. You can rest assured that we will discuss every detail with staff and management, to make sure we not only listen to you, but also take action where appropriate and possible. When it comes to our Restaurant de Wanne, we would like to have a star back, but certainly not at any price. We must, after all the past, make sure, we have our profitability in sight. Of course not at the cost of quality and staff, but by making sure our offer of food and beverage, is what our guests want.
We are glad that you have seen the improvements in the hotel as well as the breakfast. And we are working hard of finetuning all other areas of our Parkhotel de Wiemsel.
We certainly do hope, you visit us again very soon and your continous support and input is more than welcome again.
For your next stay, we highly recommend you to visit our own Parkhotel de Wiemsel Ootmarsum website, to ensure you get the best deals and availability. And if you are a Facebook fan, you might also become ours, so that you never miss any upcoming news and offers.

We are looking forward welcoming you at the Parkhotel de Wiemsel

Parkhotel de Wiemsel
Sven Flecke - Managing Director -

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2016 via mobile

A weekend in the Far East of NL close to Germany. A very pleasant and caring stay at De Wiemsel. Recently the new owner - a German businessman - invested in the refurbishing. Nice rooms and suites with a view on wide park and grasslands.
The hotel has extensive facilities from good sized swimming pool to wellness quarters to bar and library.

Stayed: March 2016, travelled as a couple
Thank GerardOtten-FB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rainier V, General Manager at Parkhotel De Wiemsel, responded to this reviewResponded 8 March 2016

Dear GerardOtten-FB,

We are very pleased to read this very nice headline and your experience with your recent stay at our new Parkhotel de Wiemsel Ootmarsum, here on Tripadvisor. Nice that you had obviously a nice time at our upgraded and revived hotel.Of course there are still improvements to make here and there. We certainly do hope that this will not be your last stay with us, so that we can demonstrate you that all the investments our new owner has made, do show. You did not mention if you have tried our restaurant De Wanne. Also in this area we have made great efforts to become one of the best gastronomy options in the Twente region.
Please visit our new Parkhotel de Wiemsel website to have a full virtual tour of the hotel and its facilities, as well as the various wellness and other deals we have on offer.
We are anxiously looking forward to your next stay with us, and please let us know your opinion again which we highly value.
Very best regards

Parkhotel de Wiemsel Ootmarsum, Netherlands
Sven Flecke Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2015

My wife and I stayed at the De Wiesel many times before it was colosed down and became the new Parkhotel de Wiemsel after a complete renovation. Before we liked the cozy atmosphere, the large indoor pool and the location in Ootmarsum with its many galleries, boutiques and cafés. We did not like the rooms and the decoration which seemed outdated and in urgent need of a general overhaul.

Now the new look and the feel of the hotel exceeded our expectations. With its two fireplaces in the restaurant, the bar and the library felt even more cozy than before. A new large terrace overlooking the outdoor pool and a brandnew beautifully landscaped park gave this unique resort hotel a new dimension. The air conditioned rooms with separate bathrooms and toilets are state of the art, as well as the Spa and Fitness departments.

The food is excellent. But after 4 days of 3-course meals we were ready for a simple Hamburger which we found on the lunch menue. The staff is extremely helpful and friendly. However, the service in the restaurant could be a bit faster.

Overall, a great place to relax for a few days!

Room Tip: Rooms on the ground floor all have terraces. Rooms on the south side of the first floor have great v...
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  • Stayed: September 2015, travelled as a couple
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1  Thank 327henningc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Parkhotel De Wiemsel

Address: Winhofflaan 2, 7631 HX Ootmarsum, The Netherlands
Region: The Netherlands > Overijssel Province > Ootmarsum
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Ootmarsum
Price Range: €191 - €222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Parkhotel De Wiemsel 4*
Number of rooms: 56
Official Description (provided by the hotel):
Just arrive, relax and enjoy! Nestled in the meadows and woods of the Twente region on the outskirts of the artist town of Ootmarsum is an ideal place to relax, rejuvenate and experience maximum enjoyment: The "Parkhotel de Wiemsel." The hotel was completely renovated and re-designed in summer 2015 with an abundance of love and personality. The rambling parkland surrounding the entire property is truly unique. Room to breathe freely - that is the program - the relaxed generosity is reflected in the 56 rooms, junior suites and suites as well. Every suite has its own sun deck with direct access to the park, with many beautiful places to enjoy nature. In addition to the outdoor pool, the hotel has a large indoor pool, sauna, steam bath and solarium. With its many beauty treatments, soothing massages and hair stylist, the "Spa & Wellness de Wiemsel" perfectly rounds off the all-around wellness program. Our master chef and his creative kitchen team in the "Restaurant de Wanne" are passionate about cooking for you. The dishes are simple and honest; but traditional food in an innovative style will often surprise you, too. ... more   less 
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