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All reviews isla de lobos kiko land family block don giovanni la hacienda block d the main hotel half board a la carte restaurants guest relations tapas soft play sea view kids club lower pool turn down service fantastic hotel
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Reviewed 18 April 2018

I stayed at the hotel with my wife, 2 children and parents in law. Couldn't fault the hotel. Very child friendly hotel right next to a lovely beach. Breakfast was very good. We ate out at the Rubicon marina most evenings which was also good. Will definitely return.

  • Stayed: April 2018, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Skeebs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Princesa Y, Duty manager at Princesa Yaiza Suite Hotel Resort, responded to this reviewResponded 24 April 2018

Dear Guest,

First of all, I´d like to thank you for sharing your thoughts about your stay at the Princesa Yaiza Suite Hotel Resort, and for having chosen us as the destination of your holidays.

It is a pleasure seeing that you and your whole family has enjoyed your stay at Lanzarote, specially because of our facilities related to kids and families, and our great location. Our goal is to ensure our Guests just think about enjoying this wonderful island and the facilities and unique services of the Hotel.

We hope to receive you soon again in our little private paradise. For your next visit let me encourage you to continue enjoying the different services and facilities for adults of the hotel; like our Thalasso & Spa Centre, recently awarded at the World Luxury Spa Awards in the category of “Luxury Resort Spa”, or our ‘4 Lunas Cocktails & Music Bar’, where you can enjoy the best live music and a huge selection of exquisite cocktails. Meanwhile, if you come with your children, they will be enjoying at Kikoland with our animation team.

Thanks again and best regards,

Vasco Cunillera
Duty Manager
Princesa Yaiza Suite Hotel Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2018 via mobile

We’ve just returned from a week at the Princesa Yaiza, it was nothing short of fantastic. Our first visit was two years ago, we had been worried that this trip wouldn’t live up to our first impression but that certainly was not the case.

The room was fantastic, food excellent and the service is outstanding. This hotel has everything you need for a relaxing break. The pools and facilities are great, it’s right on the Playa Dorada beach which is beautiful and if you want to see more of Playa Blanca you can easily walk to the main area or the Marina Rubicon.

I can usually find fault with most places but here I couldn’t. I would not hesitate to recommend it.

Thank you Princesa Yaiza for a brilliant holiday - we’ll be back!

Stayed: April 2018, travelled with family
2  Thank 811fayeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Princesa Y, Director at Princesa Yaiza Suite Hotel Resort, responded to this reviewResponded 24 April 2018

Dear Guest,

Thank you for sharing with us your thoughts about your stay at the Princesa Yaiza Suite Hotel & Resort, and for having chosen us for a second time to spend your holidays in Lanzarote. It´s always a pleasure to receive comments like yours, letting us know that you have enjoyed your stay with us once again.

I am pleased to see that we didn´t disappoint you on this second stay. As you already know, our main goal is to make sure that our guests think only about enjoying their time at this paradise that Lanzarote is.

We cannot wait to receive you and your family again soon, so you can continue relaxing and having a great time with us and keep on enjoying. For your third visit I encourage you to taste a dinner at our gourmet restaurant Isla de Lobos. It has been awarded as The Best Hotel Restaurant in the Canary Islands and offers a unique gastronomy mixing the traditional flavors of the Canary Islands with new and innovative cooking techniques. A unique experience for the senses.

Best regards and happy spring,

Óscar Pubill
Director
Princesa Yaiza Suite Hotel & Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2018

We stayed over the Easter holidays and were really impressed. The hotel is perfectly set up for families with young children. We were greeted on arrival by 'Cooky' which made our son's face light up! The appearance of characters at breakfast and supper time were really apprecIated by our children. The soft play and 'Kikoland' provided hours of entertainment too. There were other thoughtful touches for children; bibs and cutlery at meal times, and a host of welcoming staff throughout the resort.c

There is plenty for adults to appreciate too. We attended a masterclass at the Japanese restaurant and had a fantastic tasting menu there in the evening. The Spa was relaxing, and the vastness of the hotel means it never feels overcrowded.

Our room suited our needs with the suite adding a separate sleeping area for the children.

I would highly recommend this hotel.

  • Stayed: April 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Claire R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Princesa Y, Duty manager at Princesa Yaiza Suite Hotel Resort, responded to this reviewResponded 24 April 2018

Dear Guest,

Thank you for taking Princesa Yaiza Hotel into account choosing us to spend your holidays in Lanzarote and for sharing your impressions after your family stay in our Hotel.

I´m pleased to know in your so-well detailed feedback that your stay at the Hotel has been satisfactory regarding our gastronomy, rooms, services and the treatment received by our Staff. Our goal is to ensure our Guests just think about enjoying this wonderful island and the facilities and unique services of the Hotel. I am glad that your whole family enjoyed with us, specially the kids with Kiko and his friends at Kikoland, probably one of the best entertainment options of the island.

We hope you to come back soon to the hotel and we´ll be ready to offer you another unforgettable holidays with us. For your next visit and thinking about further enhance your experience, I recommend you to ask our Guest Experience team who can organize you different excursions around the island, with the guarantee that you will be satisfied. We also have at your disposal, an exclusive car hiring stand, for you to enjoy firsthand by car the wonderful places of the island.

Best Regards and my best wishes for the family,

Vasco Cunillera
Duty Manager
Princesa Yaiza Suite Hotel Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2018

We visited here last month for my future mother-in-law's birthday and I was thoroughly impressed with the whole experience. We were greeted on arrival with a glass of fizz, which was a nice way to start the holiday. The rooms were large but homely and some of the additional features such as the flip-flops were a nice touch.

On my mother in law's birthday, she was greeted in her room with a bottle of fizz complimentary of the staff which was nice. We went for breakfast in the buffet every morning and there was everything you could wish for on offer and all of it was delicious, luckily there was water aerobics in the pool at lunch time to help you to burn it all off.

As four adults went on our trip, I couldn't comment on the children's entertainment but the staff and especially Andres (spelling?) was fantastic with having events on throughout the day for people who want to stretch their legs between sunbathing sessions. The aforementioned water aerobics was always fun and entertaining without being too intense, there was also little cocktail games such as a table tennis tournament, Jenga and beer pong throughout the day that both the children and adults were encouraged to get involved in.

We tried one of the all you can eat restaurants on site on one of the evenings and the food was delicious. There was a number of chefs on hand doing culinary displays for gorgeous meals which you got to watch be prepared before taking it with you. There was food on offer for all tastes and there was a range of mains and desserts.

The room staff was attentive and excellent, they made sure that any little item that had been used had been replenished and everything was always tidy.

There was two pools and plenty of sunbeds around. The activity pool was heated and although it was slightly cold some mornings, you was fine once you was in. We didn't try the other pool as it was a little cold but that was most likely due to the time of year we visited. There was also a jacuzzi but that too felt a little too cold for us.

Overall, a really nice hotel with plenty on offer for families or couples alike.

Stayed: March 2018, travelled with family
Thank Kieran55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Princesa Y, Director at Princesa Yaiza Suite Hotel Resort, responded to this reviewResponded 16 April 2018

Dear Guest,

Thank you for sharing your thoughts about your stay at the Princesa Yaiza Suite Hotel Resort, and for having been your choice to spend your holidays and a special event as your mother in law´s birthday is.

I´m really happy to see you enjoyed our location, facilities and gastronomy, having the opportunity of trying one of our a la carte restaurants. As well, I would like to thank you for your great comments about the treatment received by our staff, always taking care of small details, so our guests enjoy a unique experience in Playa Blanca. We also appreciate your comments, recommending any kind of guest, such as families, couples or business groups.

We hope to receive you soon again in our little private paradise. For your next visit let me encourage you to continue enjoying the different services and facilities for adults of the hotel; like our a la carte breakfast only for adults at Isla de Lobos restaurant, the Thalasso & Spa Centre, awarded at the World Luxury Spa Awards in the category of “Luxury Resort Spa”, or our ‘4 Lunas Cocktails & Music Bar’, where you can enjoy the best live music and a huge selection of exquisite cocktails.

Best Regards and my best wishes,

Óscar Pubill
Director
Princesa Yaiza Suite Hotel & Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2018 via mobile

Had a wonderful time in this resort. Everyone is very friendly and nothing was too much trouble. Our 2 year old had fun in the soft play everyday and we also used the crèche (wonderful ladies, special thank you to both of you!). We also used the babysitter recommended and it went smoothly, lovely lady.

The kids facilities are great, very clean and have plenty toys for all ages. Staff very friendly,although our little one could not be left without parent supervision I am sure older children would appreciate it all.
The spa treatments were very good, one of the best massages I've ever had.
The hotel is spotless and the services top notch.

We did not see any of the entertainment due to our little one's sleeping time, but we enjoyed the kids mini disco! We also missed on the restaurants, but used the italian, the chiringuito by the pool and the tapas one ; menus were good and had plenty choice for children as well.

Room was beautiful and had everything you would need, lovely touch with the flip flops, kids shampoo, duck, etc.

It is close to everything and the beach down the stairs is gorgeous and clean.

Maybe due to the season we found the pools very cold although they were presumably heated.

We will return and recommend it to our friends with small children.

Stayed: March 2018, travelled with family
Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Princesa Y, Duty manager at Princesa Yaiza Suite Hotel Resort, responded to this reviewResponded 16 April 2018

Dear Guest,

First of all, I´d like to thank you for sharing your thoughts about your stay at the Princesa Yaiza Suite Hotel Resort, and for having chosen us as the destination of your holidays with your family.

I´m pleased to know in your so-well detailed feedback that your stay at the Hotel has been satisfactory regarding our gastronomy, rooms and the treatment received by our Staff. Our goal is to ensure our Guests just think about enjoying this wonderful island and the facilities and unique services of the Hotel. As well, I am happy that you could relax at our Thalasso Center while the kids had fun at Kikoland.

Thank you again for you your great comments, we hope to see you again at the Princesa Yaiza Hotel, where, of course, we will welcome you, as always, with a smile. For your next visit, let me recommend you to try an exotic gastronomic experience in our Kampai Japanese restaurant, where you can be delighted with the best selection of Japanese food with some amazing show cooking, which is a really nice plan for families staying with us.

Kindest regards,

Vasco Cunillera
Duty Manager
Princesa Yaiza Suite Hotel Resort


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