We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Princesa Yaiza Suite Hotel Resort
Nearby Hotels
US$190
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
US$166
US$146
NH Hotels
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
H10 Rubicon Palace(Playa Blanca)
US$178
US$149
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$198
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Beachfront
US$108
US$100
Expedia.com
View Deal
  • Free Parking
  • Pool
US$193
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
THe Mirador Papagayo(Playa Blanca)
No availability for your dates from our partners
Certificate of Excellence
  • Free Parking
  • Pool
Sandos Papagayo Beach Resort(Playa Blanca)
TripAdvisor
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
TripAdvisor
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
THB Tropical Island(Playa Blanca)
TripAdvisor
View Deal
  • Free Parking
  • Pool
Reviews (4,222)
Filter reviews
4,222 results
Traveller rating
2,905
888
282
90
57
Traveller type
Time of year
LanguageAll languages
More languages
2,905
888
282
90
57
Show reviews that mention
All reviewsisla de loboskiko landfamily blockdon giovannila haciendablock dthe main hotela la carte restaurantshalf boardguest relationssea viewtapassoft play areakids clublower poolturn down servicefantastic hotel
Filter
Updating list...
2,329 - 2,334 of 4,222 reviews
Reviewed 20 February 2012

We visited the hotel in February half term, as my husband has wanted to stay here for years, but we had been put off by the price. It really is extremely impressive with lovely social areas, spacious rooms and attentive, helpful staff. It is absolutely massive but all areas were spotless and you could always find some space if you wanted it. It did however seem to lack atmosphere.

We had read in reviews that people had found the pools cold - but thought that we would be able to deal with this. Please do not be fooled - the pools are freezing and any adult who says it is pleasant to play with their kids in the pools - heated or otherwise - is lying! We did go during unseasonably cool weather - but when you have 27 adults and children sitting in a jaccuzzi, while all the pools are empty - there is something wrong. We stayed in D block, with 2 beautiful pools for children - but they were unheated and therefore unusable. From our balcony each day we watched family groups arrive there, and then watched the children paddle and then get out of the water - as it was impossible to go in and swim.

My daughter (2yrs old) loved the mini disco in the evening and we went into Kikoland with our children twice. The outdoor play areas were not really suitable for children over 5 - my 6yr old son got bored very quickly - and again, other than a barely heated paddling pool for the under 2's, the other pools there were too cold to use. A small bouncy castle, suitable for about 5 under 3's, seemed to be the only additional facility for half term.

We had a 2 bedroomed room in D block, which was very spacious. Not too family friendly though. A kitchenette with fridge - but no crockery or cutlery. A powerful walk in shower in the family bathroom, but an over bath shower in the smart ensuite. 140 TV channels, but only a handful of news channels in English - in the cool weather, one children's channel would have been useful. A turn down service that regularly arrived after 8.15 pm - when we had already put our youngest to bed.

We were also disappointed by how much sound carried within the block - we were woken up at least once each night by crying children in other rooms - not our own children. The people above us regularly dragged furniture at 7am and 10.30pm and every sound carried.

The b&b basis was great - the Kiko restaurant opened the day after we arrived, so we could eat a relaxed breakfast in a restaurant filled with families. Drinking beakers for children rather than glasses, and children's cutlery on offer might have been useful. This might seem picky, but I think when you pay what you pay to go to a hotel like this, you should be able to expect these little extras. Service generally in this restaurant was excellent and we also got smiles and had coffee delivered promptly on arrival - a real plus!

lThis is a lovely place to stay - but I wouldn't come with my children, nor would I come out of season, as in cool weather there was nothing to do in the hotel.

  • Stayed: February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
12  Thank Beanymate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2012

This hotel is spotlessly clean, well managed and spacious. We stayed B+B, the buffet breakfasts are from 07.30 to 10.30 and have a good variety of food from fresh fruit to deep fried bacon! There is no noise at night in the pool-facing rooms although a surprising amount of sound comes from neighbouring rooms e.g. kids chattering, shower operating etc.
The upper pool is heated and the sun loungers rarely fully occupied although on some of the February days we were there Scott of the Antarctic wouldn't have braved the chill wind and overcast skies. The lower pool was freezing and very few folks used it.
The Thalasso centre was very well run. I'd recommend the 1 hour swedish massage. A real antidote to the stresses of winter.
The marina is about 700m to the left along the promenade but had the air of a deserted settlement. To the right, the promenade goes for miles through and beyond the harbour. The resort is small and seems to attract older retired people and younger families with quite a few Spanish families on hols. The restaurants in town were very variable in quality and we found that a head count was a fair guide to food quality.
The hotel rooms have a mini kitchen with microwave, kettle, fridge (no freezer section so no ice self sufficiency).There's a supermarket across the road from the front of the hotel.
The bathroom/ shower area has no extractor system and steams up as does the bathroom mirror.
When the sun did emerge our only poolside quibble was the measly choice of four cocktails at the cocktail hut by the pool. If a place sets up a cocktail shack, a menu of four is a bit odd.
The colder than average weather and wind we encountered would prompt us to look elsewhere in winter, but this hotel is exceptionally well run and maintained.

Room Tip: Block A pool facing gets morning sun if there isn't a ruddy great palm tree three feet from your balcony!
  • Stayed: February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank trenchfoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2012

We were attracted to this hotel by the excellent reviews on Trip Advisor. There is much to like about it. Like most people we were upgraded when we arrived; in our case to a suite which was very well furnished. The view however was onto the pool from the balcony and onto a corridor from the bedroom. So effectively, the bedroom had no real window. The staff were on the whole courteous and helpful, although we had one example of brusqueness when we arrived. The food was good if slightly expensive . We thought the 20 Euro charge for teabags, milk and water was excessive and annoying. We met several couples on their tenth or more visit:who loved it.

Our problem was that the week we stayed was very chilly with a north wind. There was no way of heating our suite apart from an electric fan heater which were given on request. We thought that there should have been some otherway of heating the rooms in a 5 star hotel.The corridor outside the bedroom was constructed with open ends, no doubt to produce a gentle cooling breeze in summer. In February it transmitted a cold north wind. The public areas in the hotel were vast and they were chilly too. I am sure the pool area would have been lovely in the warm but we hardly used it.

  • Stayed: February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank DrJoCardiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2012

We travelled at short notice and headed for Playa Blanca. It was about 9pm when we got to the Princesa Yaiza and needed somewhere for at least the night. We stayed in a Junior Sea View Suite. When we decided to stay for the full duration of out trip, we changed to a non sea view double to economise. The view was of the car park with no afternoon sun but you get what you pay for. It is streets ahead of other hotels we have stayed. The rooms, facilities, pool, and staff are all top notch! Breakfast is buffet style and the variety is super. Only point I'd make is that they deep fry the bacon, but that apart the chefs make excellent fresh omelettes on demand.All of the staff were very helpful.

  • Stayed: February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank Kenneg22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2012

"It's a well-known fact that this is the best hotel in the Canaries" - those were the first words from our holiday rep at the start of our first full day staying at the Princesa Yaiza. By that stage, we already had a few nagging doubts, but more of that later.

First, the good points. This a very good hotel by any standard. The location is great, a short walk from the heart of Playa Blanca and a multitude of decent restaurants along the buzzing seafront. The suites are a good size with separate bedroom, living room and excellent bathroom. The hotel public areas are spacious and decorated to a high standard. The staff are friendly and helpful and the place generally was kept spotless inside and outside the rooms. There is a good choice of eating options in the hotel and I thought that the general standard of entertainment in the evenings was pretty high.

So a good hotel ... but not perfect. When we arrived, the receptionist happily informed us that our room had been upgraded to a suite at no extra charge. When we opened the door we were a little disappointed. The view on one side was a very long corridor, on the other a hedge. The place was dark with a very strong, persistent odour of stale water from the bathroom that would not shift. It felt like a dungeon. We asked if a change would be possible and a note duly appeared under the door first thing in the morning. We could have an "excellent" sea-view room for an extra 30 Euro per day. It would be free about noon. We accepted. In fact, we did not get in until 7pm after waiting around all day and checking availability regularly. The new room itself was as described, with stunning views over the sea but the transition could have been handled much more smoothly.

The hotel also lacks a little finesse in terms of food. Apart from daily breakfast, we had snacks on a few days and one evening meal. This was a disappointment. At a set cost of 72 euro for two excluding wine, this was poor value compared to the superior restaurants within a few minutes walk. The service was anything but slick, and to be honest, the food choice was not that great for buffet style. The plastic flowers on the table didn't exactly help the look either.

The hotel also seemed to struggle a bit with the unseasonably cold weather. It took three days to crank up the patio heaters and stop the automatic doors from sending a chilling wind through the upstairs bar. The fact that the singer needed to wear an overcoat should have been a good enough hint.

These are niggles, and should not detract from the fact that this is a high quality hotel. Several of the guests during our stay were return visitors and it is understandable why. Is it the best hotel in the Canaries? Last year, we stayed in the Atlantis Bahia in Fuerteventura. Its location is not as central as the Princesa Yaiza, but on most other counts we think it probably has the edge.

BEWARE Lanzarote tour operators are careful to advise on purchasing cameras and electrical goods from a recommended reputable chain. This chain does not have shops in Playa Blanca. I experienced a well-rehearsed scam in one shop. In general, for high end equipment, the prices in the Canaries struggle to match the deals available from the main UK providers.

Room Tip: Go for higher floors. A lot of guests seem to ask for room changes.
  • Stayed: February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
9  Thank bscc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews