The hotel deserves a high rating- it is meticulously clean, serves food of a high standard and caters for all with various tastes. I have travelled widely in the Canaries and, though this hotel is not the best, it rates very highly with most. My major gripe is the housekeeping, however. On more than one occasion, the room was not cleaned by 5.30p.m. and despite informing reception, little was done for the next half an hour. It seemed as though nobody was bothered to deal with my problem regarding it as insignificant. Had this occurred just the once, fair enough but twice is unacceptable.
I hope my criticism is taken seriously by the management so that they learn to have ALL rooms cleaned by 5.00p.m. at the latest, ready for showers etc.
I would certainly return here for the facilities and location have much going for them!
- Free Wifi