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Reviews (717)
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All reviewsa la carte restauranthospitality managersea viewbranded spiritsjunior suitefantastic hotelentertainment teambar staffpool areaall inclusive packagecrispsplenty of choicebottle of champagnenext yearall inclusive hotelshort breakevening entertainment
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Reviewed 5 April 2018 via mobile

We stayed for 5 nights over the Easter Break arriving at 2am. Reception was clean and friendly and we were quickly checked in. Room was spacious and clean BUT the walls are paper thin you can hear everything and the noise kept us awake. We asked to move rooms which they did however the room was no better and the noise was worse. We asked to be moved again but they were fully booked. Lack of sleep for the 5 days did take its toll on us as when you’re on holiday you want to be able to relax and sleep.

Food was good lots of variety and fresh food. Branded drinks were good.

Pool lacks personal space, and unfortunately if not up early you haven’t got a hope in getting a bed.

We hired a car and explored the island. There was a mountain bike race taking place with some of the roads closed so we asked the hotel where to park the car for easy access in and out. They told us to park on a road close by but unfortunately that road was in use for the race and to our horror the car was towed away to the police station. €140 euros later we got the car back. It was an extremely stressful situation and I’ve got to be honest but a downer on the holiday. The hotel did refund us our money the next day for the inconvenience however losing half a day trying to locate the car and the worry of where it might be was the stress you don’t need on holiday.

I’d really wanted to love this hotel but lack of sleep, the car situation and pool area made me give this hotel 3/5.

Ibiza is beautiful and will return to the island sadly not to the hotel though.


Stayed: April 2018, travelled as a couple
3  Thank Hayley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer_Care_PHG, Hospitality Manager at Palladium Hotel Palmyra, responded to this reviewResponded 11 April 2018

Dear Hayley W,
We regret to read that your holiday was not as good as we would have liked and to apologize for things you disliked which will be taken into consideration through our continuous improvement quality program.
In the meantime, we loved to hear that you appreciated the quality and variety of the food and the branded all-inclusive drinks, the room and the friendliness of our reception staff.
Our aim is always to fulfill all our guests wishes and therefore we have been trained to love and care every single Guest in our hotel. We also understand that you enjoyed all the other services we provide that you do not mention, as the live shows or the A la carte restaurant.
Hoping to host you again in the future, we thank you for your visit.
The Hotel Manager.

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Reviewed 5 April 2018

We have just returned from a short break here and it was fabulous. Lovely hotel, really nice room ( tip, book a sea view junior suite or room) great tasty food with plenty of choice. Vast range of drinks on offer and the people who work here are so helpful and friendly, We were having an early anniversary celebration and were given lovely gifts to our room, so thoughtful. Great location and whilst we were there out of season it had more than everything we needed. Highly recommend and will definitely return.

Room Tip: Sea view little bit more expensive but worth it
Stayed: April 2018, travelled with friends
3  Thank richbt1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer_Care_PHG, Hospitality Manager at Palladium Hotel Palmyra, responded to this reviewResponded 7 April 2018

Dear richbt1975,
Thank you very much for choosing and recommending Palladium Palmyra Hotel and for sharing your lovely review on TripAdvisor.
We are very happy to hear that you had a nice time and appreciated aspects such as the food and the location of our hotel in the promenade of San Antonio and the great variety of food and drinks that we offer in our All Inclusive.
We want to thank you for appreciating the great job that our staff do every day to make our guests feel comfortable in the hotel.
We are very pleased that you had a nice early anniversary celebration with us!
It is a pleasure to know that you are already thinking about coming back and, we are looking forward to your next stay with us for another great holiday!
Best regards,
Eliana, Hospitality Manager



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Reviewed 5 April 2018 via mobile

Just back from a short 3 night trip to the Palladium Hotel Palmyra withy friend. We had an amazing time. From the minute we walked through the front door we felt welcomed and looked after. Reception staff were excellent. The bar staff all worked really hard and were friendly and the choice of drinks on AI was fantastic. Food was good for AI buffet and as per another review I thought the A La Carte would have been a little better but it was still a lovely experience and a change from the buffet.
We stayed in a poolside bungalow and these were well worth the little extra we paid. A last (but not least) mention must be to he entertainment staff of Gabriel, Raimondo and Johan. They worked tirelessly to include everyone and talk to all people through the day and night, especially Gabriel and Raimondo - they were not pushy for guests to play the games but to actually manage to get me to play any games on holiday they did well!! We can’t wait to return again!

Stayed: April 2018, travelled with friends
2  Thank Suzanne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer_Care_PHG, Hospitality Manager at Palladium Hotel Palmyra, responded to this reviewResponded 7 April 2018

Dear Suzanne R,
Thank you for your kind words following your recent stay at Palladium Hotel Palmyra, it was a pleasure to welcome you in our hotel.
We are glad that you have had a brilliant holiday on our hotel thanks to our facilities and services.
Thank you for your nice words regarding the animation program and the great variety of food and beverages that we offer in our AI.
We thank you for your comments about our staff and for appreciating the work they do day after day looking for the satisfaction of our customers, especially to mention the bar staff, the reception staff and the entertainment team.
We are always happy to hear about our guest’s experiences, thoughts and suggestions to change things and improve our service; we take good note about the issues with the sunbeds that you have mentioned.
It is a pleasure to know that you are already thinking about coming back again and, we are looking forward to your next stay with us for another great holiday!
Best regards,
Eliana, Hospitality Manager

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Reviewed 4 April 2018 via mobile

Just back from another wonderful time at this hotel, this was my third stay at Palmyra and I intend to visit again in a few weeks with my friend who is also another returning guest!
Hotel is immaculate, rooms are kept very clean (I am usually fussy with hotel hygiene)
Food is good, I am coeliac and never struggle to eat. The guacamole is lovely!
The staff go above and beyond, they are super helpful and always happy, no one is miserable which goes far in my eyes.
I had a surprise of champagne and strawberries sent to my room which was really sweet, and Eliana also managed to get my group into the restaurant which was fully booked when I asked to reserve a table.
The gym is clean and tidy, decent basic equipment, but if you need heavy weights it’s worth a visit to beach box gym down the road.
Evening entertainment is usually above average for your typical ‘hotel entertainment’.
This hotel has the best animation team, they’re not too in your face and they work extremely hard to keep everyone happy. Johan will always be my champion, his mannerism is absolutely spot on throughout the season. He is a diamond!

Stayed: March 2018, travelled with friends
3  Thank Hayley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer_Care_PHG, Hospitality Manager at Palladium Hotel Palmyra, responded to this reviewResponded 10 April 2018

Dear Hayley B,
thank you very much for choosing once again our Palladium Palmyra Hotel as your holiday destination in Ibiza and for taking the time to comment your stay with us on TripAdvisor.
We are glad that everything has been perfect during your stay!
Thank you for your nice words regarding the great variety of food and beverages that we offer in our All Inclusive and the entertainment team.
It is a pleasure for us to read these lovely words about our staff, they work very hard to make you feel like at home from the first moment to the last, especially to mention Eliana and Johan.
Thank you again for your positive feedback and see you in a few weeks!
Have a lovely day!
Hospitality Manager


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Reviewed 30 March 2018 via mobile

We have just returned from a 4 night break, and for a Spanish 4*hotel, we were all very pleased. All staff were very pleasant, and seemed very happy to be at work. The waiters and bar staff were efficient, especially Artura, nothing ever a problem. The food was exceptional especially the salad counter. I would suggest being at breakfast early as it can get quite busy after 9.30am.
The alacarte restaurant I was expecting to be better than it was, due to the fact of the buffet being superb,I found it was average.
Around the pool is pleasant but not enough space, the indoor bar/lounge is beautiful especially if you get a sunset view seat. All the drinks in AI were branded and very nice, infact too nice, entertainment each night was good.
The bedrooms are clean, pretty, smart and equipped with hostess tray, dressing gowns, slippers, etc, safe, toiletries but the single beds pushed together are very uncomfortable. On the night we arrived at 7pm walking down to our rooms, the carpet was filthy which was such a shame, we had noticed next day when the maids clean the rooms they must sweep everything out to then Hoover, which I think got missed that night, but it was very off putting.
We will definitely return to this hotel .

Stayed: March 2018, travelled with friends
2  Thank lisadinga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer_Care_PHG, Hospitality Manager at Palladium Hotel Palmyra, responded to this reviewResponded 31 March 2018

Dear lisadinga,
Thank you very much for your positive feedback and for sharing your recent experience at the Palladium Palmyra Hotel on TripAdvisor.
It was a pleasure reading your review and we're happy to learn that your stay with us was enjoyable, and you were pleased with the room,the AI service that we offer, the night entertainment and hotel facilities.
It is a pleasure for us to read these lovely words about our staff, they work very hard to make you feel like at home from the first moment to the last, especially to mention Arturo.
We are always glad to hear about our guest’s experiences, thoughts and suggestions to change things and improve our service; we take good note about the issues you have mentioned.
It is a pleasure to know that you are already thinking about coming back and, we are looking forward to your next stay with us for another great holiday!
Best regards,
Eliana, Hospitality Manager




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