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Reviewed 13 July 2016

We both wanted a holiday in Italy and decided Otranto ticked our requirements. We were a little worried with some of the reviews but our experience was in the main good. We had a deluxe room on third floor, good bed, tv, wifi and working fridge together with well equipped large balcony. The bathroom was well equipped and the towels were of good quality, maid service excellent. Only draw back there were no facilities to make a coffee. We went bed and breakfast, which wasn't in the basement and there always a large selection available of continental breakfast, fruit, bread, cake, cheese, cereal etc. No issues with where to sit, only down side was that the fruit juices were the powder variety rather than fresh. All the staff we met could not have been nicer, or more helpful. The hotel is 4 minutes from the beach and a pleasant 15 minute walk into the town. Plenty of choice for bars and restaurants and we had no bad experiences, twice we got food we did not like, this was down to taste not quality. Drinks were available in the hotel, but I think they miss the boat in not running a bar per se, we would have used it. Hotel provided meals in the evening but we always went out. Pool is small but serviceable, towels provided. As are beach towels at a charge, but you can keep them for the stay for the fee, 2 euro if memory serves. Would have given a 5 other than the few negatives, had a great time and would go back again.

Room tip: Get a deluxe room, third floor has sea views and large balconies
Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Realcalico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2015

We booked a deluxe double room - the bed was king sized and very comfortable with a large balcony with tables, chairs and one sunlounger. The bathroom was a good size with a shower that on the face of it had multi function jets and sprays (not many of these worked and those that it did had very poor pressure). There was an empty enclosure on the wall where a TV had once lived, but with wires and bracket still attached - not very aesthetic! Free WiFi throughout the hotel.
We arrived at about 4pm and were in need of refreshments - this 4 star hotel didn't have the facility to provide food out of kitchen hours; but our host, Anne, made us a toasted sandwich (of dubious quality) but at least is was sustenance (of sorts).
Breakfast proved to be a long standing joke - the restaurant is in the basement and had the ambiance of a staff canteen. We stayed at the hotel for 7 nights and each morning, on giving our room number to the waiter, no table had been allocated. This was most amusing as the restaurant was virtually empty and proved great consterntation to the staff as to where they should seat us!! Breakfast was a continental buffet, with cooked breakfast to order. My husband ordered cooked breakfast each morning and we only wish we had taken a camera to photograph the presentation - one morning the bacon was so burnt that it could only be crumbled and the fried eggs were broken. Most mornings mushrooms were not available. The whole breakfast set-up was on the whole "shoddy with a smile"!
The pool area was very tired and showed the outside of the hotel to be in need of some love, attention and a lick of paint. The pool area is quite small with only about 8 sun-loungers and 4 parasols. One morning we decided to brave the heat and relax by the pool in the shade of a parasol, but we were unable to put the parasol up. We asked at reception and after some time a maintenance man came down to set them up. Again, not 4 star standards.
The saving grace to the hotel is the wonderful Norweigan hostess, who is multi-lingual and most welcoming, knowlegable and keen to help.

Date of stay: July 2015
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Angela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2015

about a 15 minute walk to the historic town

its a room to sleep in - nothing special

when we checked out we were charged for going to the beach 15 euros each - nothing was said when we asked about the beach and it added up after a week and 6 people - quite a shock!

Very little English spoken - best person to talk to is awesome girl behind the bar

Date of stay: July 2015
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank leighstrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2015 via mobile

Stayed here for two nights. Close to sea (and a nice sheltered beach club). Easy walk into town which is very pleasant in the evening. Room was fine, bathroom could do with a facelift as could the pool area. Ontranto itself is very sweet, but restaurants weren't out of this world.

Date of stay: July 2015
Trip type: Travelled with friends
1  Thank malc0lmgreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2015

We enjoyed our three day stay in Otranto. This hotel is modern, clean and well run. It is an easy fifteen minute walk to the old town, or you can drive closer and use the parcheggio. The little beach down the street is cute, and the pool is good sized. The breakfast is good, lots of choices. We used the underground garage although there was some street parking. Staff is welcoming and helpful, there was always someone at the desk.

Room tip: pay for the seaview balcony rooms, nice
Date of stay: June 2015
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank freddyVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haethey, Direttore at Degli Haethey Hotel, responded to this reviewResponded 5 July 2015
Google Translation

Gent.mi ospiti,
Vi ringrazio a nome di tutto il personale per il vostro positivo riscontro. Ci riteniamo tutti soddisfatti per essere riusciti nell'intento che ci prefiggiamo tutti i giorni: quello di rendere piacevole il soggiorno ai nostri ospiti.
Vi salutiamo cordialmente augurandoci di rivederVi presto.
Hotel degli Haethey

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