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Jenni R

Bad food

2.0 of 5 bubblesReviewed 26 Jun 2021via mobile
Room was ok (with extra 40€ a/c). Dinner was beyound nightmare; you can get more delicious Saarioinen microwave pizza with 1,5€ than this 15€ rediculous one. ”Makkaraperunat” was a joke as well. Don’t eat at the restaurant. Also a staff was unqualified
Date of stay: May 2021
Trip type: Travelled as a couple
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    Reviews (76)
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    4 - 9 of 76 reviews
    Reviewed 2 November 2019

    Gustavelund is not the hotel that you'll remember for all the fancy bells and whistles. But on business you'll have everything you need service-wise, and particularly very light and good meeting rooms with a beautiful view over the lake.
    The food was good, the service impeccable (with the possible exception of an all-too-keen approach to take empty dishes away), the staff friendly, the hotel clean and quiet. What I enjoyed the most: the location next to the lake, and the sauna facilities with option to go cool down in the lake directly. And the beautiful nature all around. Also lots of small alcoves in the hotel to relax.
    On the improvable side, I would note that the wifi connection was not as speedy as I hoped for, the single beds were comfortable but indeed a little narrow.
    All in all, I had a great stay and we had a wonderful meeting there, and I'd recommend Gustavelund for anyone going to Tuusula. There is a nice little walk through the forest to a nearby (excellent) restaurant also...

    Date of stay: October 2019
    • Trip type: Travelled on business
      • Location
      • Rooms
      • Service
    Thank ewenlb
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 26 October 2019 via mobile

    Had two overnights. I was perhaps a bit disappointed about the food the first day. But the day is completely different. Excellent food and quality. They need more staff in restaurant for serving because you have to wait a lot for them to come when you need them.

    Date of stay: September 2019
    2  Thank ShahDenmark
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 7 October 2019

    Arrived at this large hotel and there was plenty of car parking.
    The staff were very helpful especially the man who checked me in
    My room had a queen size bed and clean and tidy.
    The hotel Wi-Fi worked well when outside enjoying the grounds

    The lakeside location made this a very enjoyable stay and it’s a nice area to walk around.
    The food and drink prices were what to expect in a hotel like this.
    The breakfast had lots of choices .

    Would differently stay here again

    Date of stay: October 2019
      • Location
      • Sleep Quality
      • Service
    Thank chezr2014
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 4 September 2019

    This is a good choice for a conference or a meeting with some outdoor activities included. The rooms are however, very basic and the design seems to be from the seventies. The breakfast buffet is also pretty basic but still OK.

    Date of stay: August 2019
    • Trip type: Travelled on business
      • Location
      • Cleanliness
      • Service
    Thank Henrik W
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Gustavelund, Reception at Gustavelund Hotel, responded to this reviewResponded 7 September 2019

    Hi,

    Thank you for your review!

    We are glad that you enjoyed our meeting facilities and outdoor activities.

    In terms of design we are a genuine vintage design hotel.

    We will forward the feedback to the restaurant.

    Best regards, Reception

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 10 June 2019

    I just stayed 2 nights in this hotel for a seminar. My room was OK as such, but the air was stuffy when I got into the room. I had the window open all the time, but coiuld feel the stuffy air every time I came to the room. The hotel is old. Of course the weather was exceptionally warm outside this weekend 30 degrees Celcius! Breakfast and buffet lunch were tasty on both days. I like the location of the hotel. My room had no air conditioning,but the lecture room had which was really needed this weekend.

    Date of stay: June 2019
    • Trip type: Travelled on business
      • Location
      • Rooms
      • Service
    1  Thank Outimasa
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Gustavelund, Receptionist at Gustavelund Hotel, responded to this reviewResponded 13 June 2019

    Hi,

    Thank you for your review!

    We are sorry that you had problems with the temperature of your room. Our standard rooms don't have air conditioning but our superior rooms do.

    Welcome again to Gustavelund!

    With kind regards,

    Henri / reception

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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