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All reviews buffet breakfast bedroom villa mountain view the ground floor living area washing machine full kitchen heat pump beautiful location one night stay south island hot pools amazing views tekapo lake upstairs accommodation
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Reviewed 6 April 2018 via mobile

Looking forward to a great weekend only to find that our room is smaller than a dog kennel tucked away at the back looking at rocks, paying good money! Would definitely not recommend, so disappointed in what is a stunning location!

Stayed: April 2018, travelled as a couple
1  Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018 via mobile

We stayed here for a couple of nights at the end of a 2 week holiday and it was the BEST way to unwind before the trip home. Amazing room and friendly helpful staff. The restaurant was absolutely Devine.
Thank you very much Peppers for topping off our INCREDIBLE holiday.

Stayed: April 2018, travelled as a couple
Thank Sharon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

Booked a standard room through the Qantas travel website. Expected a good quality room from a Peppers resort but was very disappointed. The standard rooms are TINY with no room for suitcases (or anything else for that matter). We were allocated room 609a for one night in March 2018. After checking in and sighting the room, we went back to reception and asked if there was anything else available. Was told that there was nothing else and they would let me know if something came up. The design of these rooms in appalling. The standard rooms are part of a larger villa and are rented out separately. The air conditioning and plumbing for the villa is located right outside the standard room window so you hear all the noise of water running and the humming of the villa air conditioning. The light on the footpath shines right in to the standard room window and there is no curtain to block it out. We had been travelling NZ for over a month and had stayed in many different accommodations and this was by far the worst experience (and one of the most expensive !!!). After being unable to sleep in the claustrophobic little shoe box, at 1.45am my partner decided that the sofa in reception might be a better option. After 10 minutes on the reception sofa, the reception staff then asked if we would like an upgrade to a villa ( Hmmm ! This apparently wasn't available when I asked earlier). So a change of rooms at 2am - lugging bags and suitcases across the carpark as they had to have the original room key back. What a difference - the villas are spacious and have everything you would expect from this type of resort. The quality of the standard rooms are sacrificed for the villas. DO NOT book a standard room - they are awful !

Stayed: March 2018
2  Thank atholmes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2018

250m of data is absurd when you’re paying top dollar for your accommodation Stayed at many other places where we received plenty of data for just standard requirements. Service ok, but only average for the price paid.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank cbarin745425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2018

Of our two weeks visiting NZ, this was the most disappointing hotel of the trip. The hotel needs better organization and at least a single assigned parking spot per room - we had to carry our luggage half way across the property. Because of location, this place was very crowded, but many aspects of the property felt worn out and not well maintained.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank rcw-tx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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