Please read mic & bevs review it is 99% accurate the only thing I can add if you have a room over looking the car park you will be woken at 04:20 in the morning by the Roosters they continue making the “Dawn call “ until 7am :(
On a positive point the restaurant by the sea has lovely food, (expect to pay almost double the European cost) the waiters are very friendly and efficient

We realise the hotel was a 3 star and having been to several Caribbean islands knew what to expect but ...I

The welcome at the hotel after travelling for almost a day was poor and there was certainly no welcome drink. The hotel is very dated and needs a lot of tlc, the bedroom is a little better, the bathrooms very dated.

On our 3rd day we were told we had to move rooms, which we did not want to do because we had unpacked etc. It was not an option. We re-packed and went to reception as they had called our friends to say the room was ready. Ours wasn't the older receptionist (short hair and posh glasses) was very unpleasant and took great delight in telling us we had to wait until 3pm. There was no offer of assistance, a trolley an apology or anything for the fact a day of our holiday had been lost because of this move. Her attitude was appalling, she was an ace at the rolling her eyes, ignoring our presence at the counter and saying no to us. We did our best to avoid her if we needed anything.

The new rooms were ok, pool and beach facing. However, the hotel had an event on a Friday evening and it was very loud even with the doors shut. The decked area was ok, in very poor condition and gave way in parts, see pic, not very good for a 1st floor room!! The air .con in the room was rubbish, it did very little to cool it even though it was on full.

The food was adequate with a reasonable choice. The restaurant was very hot and not air conditioned. On the all.inclusive you can only use this restaurant. At the weekend if there's an event go early because when the food runs out it is not replenished, even with alternatives. Also they start removing food before closing and it is well and truly "ferme" no chance of a last minute snack.

The drinks are ok from the bar but they often run out is or the beer goes off, you cannot have bottled beer on the all incl as an alternative unless you pay. Lena and Catherine were lovely to us.

The pool is ok. But the foot pool that you are forced to walk through has tiles missing, then you are into a decked area and risk life and limb. The decking gets hot, it is rotting, uneven, wobbly, with protruding screws all over the place. It is very unsafe especially for children. It needs replacing desperately.

The beach, now here's a story .... It is gravelly and beach shoes are required. It is a public beach and easily accessible. The sunbeds are utter trash - broken and uncomfortable.
Almost every day a lady appears clearly she is unwell, but often drunk. She ensconces herself on a sunbed and loves a parasol, she often gets one because people move away from her. She strips off most of her clothes, she sleeps, unpacks and repack her bags, cries, wails, shouts, and urinates whilst sat on the sunbed,. Not what you want on a relaxing day at the beach.

Then there's a young man who thinks it's a good idea to parade up and down the beach exposing himself. We did ask the security to attend, they did and he went after sticking two fingers up at us. But he came back and continued to do so in a regular basis. He was known to the hotel as we were asked if he wore odd socks. He did. They did not involve the police. It was very unnerving for us, even though our husband's were with us and certainly a concern for younger women on their own or families.

We accept it is a public beach, but surely the hotel have a duty of care to its guests and a security presence on a regular basis might have discouraged these characters. Who might I add, went to the bar for drinks and water and went through the reception area.

The stand out person for us was Lawrence, she assisted us find an English speaking guide, was very helpful during our stay and arranged for us to keep our room on until 3pm, having empathy for our long journey home, unlike the dragon of a receptionist who insisted we vacate at 12pm. If you need a hand she is the "go too" lady. Thank you Lawrence.

The hotel is distinctly lacking the Caribbean vibe that we go holiday for ....😢

Out of the blue I decide to plan a trip to Guadeloupe. I’ve never been there or know of anyone who’ve been there. I don’t even speak French! However, since I’m a caribbean girl I figured it can’t be all that bad. I booked tickets for my daughter and I and off we went.
We booked airfare and hotel with JetBlue and choose this surprisingly pleasant hotel.
Tips:
1. Brush up on your French! Not many people speak English.
2. Make sure to have some Euro on hand. Not all merchants accepts US dollars.
3. Bring a world charger for your phones and devices. 4. Don’t believe everything you read on the internet

The hotel is a quick 15-20mins from Pointe-a-Pitre international airport. The hotel isn’t 5 star but it’s clean and comfortable. It’s a bit outdated but we slept well. Our room overlooked the sea and pool! Could wake up to that all day!
We we arrived at the around 2:30pm and were greeted by Jose (speaks English, Spanish, French) and another young lady who’s name I can’t remember. He was able to get us into our room but the restaurants were closed at that time since they’re only open at specific times during the day. Both Jose and Audrey were extremely helpful. Denise who cleaned our room daily…full cleaning daily was just lovely with her reddish pinkish hair. Ask the front desk for Veronique and book your tours with her. You won’t regret it!!! You can request an English tour guide and I highly recommend Omaire. I was mesmerized by his level of intelligence. A True historian!
While the beach is small, it’s so worth having a hotel on the beach to walkout and enjoy. The water was absolutely beautiful. There’s plenty of things to do on the island and some night activities at the hotel.
Food at the buffet isn't that great but if your eat at La Cabane du Pecheur the food is awesome! A la Carte only. Cathy and the team met our every need.
To wrap up our trip, we would definitely go back. We’ve even learned a few French words. So happy to have gone to Guadeloupe. The people are so friendly and helpful.