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Graceyellow
Denmark

good value for money

5.0 of 5 bubblesReviewed 28 Jun 2020via mobile
Hotels in guadeloupe is generally quite expensive and we find this hotel very good value for money (Eur 120 per night including breafast for the three of us). We stayed in the salako building. The room is quite old and the aircondition drips water. Evening entertainment was boring and loud . BUT, the location was really good. Hotel has its own beach with fine white sand. We did not need to drive to other places. there was also a short cut along the beach to a ferry stop (less than 10 minutes walk) that can get you to the super nice small island ilet du gosier. Sea view from our balcony was very nice. The restaurant where breakfast is served is right by the sea - always feels so good to start the day with nice views. We ate buffet dinner there once which was good. also tried the a la carte restaurant on site which was not good at all. Within very short walk there are other nice options for dinner. Remember this is a low key 3 star hotel - you get what you pay for - the beach and the view made up for the old room facilities.
Date of stay: February 2020
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Reviewed 10 March 2020

Everyone was helpful and polite. If you are handicapped, be aware that you have to carry your luggage up a long winding driveway which was closed to all but deliveries. The breakfasts are excellent with many choices. Across from the hotel are a number of excellent restaurants. If you are coming on a holiday, reserve your table at the hotel in advance--we did not do that for Christmas Day, not being aware.

Date of stay: December 2019
1  Thank dena l
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emma DUCHAMP, Autre at Zenitude Hotel-Residences Le Salako, responded to this reviewResponded 11 March 2020

Dear Dena l,

thank you so much for your stay at Karibea and for sharing your experience.
Glad you enjoyed our hotel:
closed to all services like casino and restaurants;
our good breakfast and all its local choice;
our private beach and its magnificient palm trees.
We are sorry you did not try our restaurant in front of the sea but may be next time for other wonderful holidays at Karibea.
To see you again,
Emma

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Reviewed 5 March 2020

A rather older location but in a good area. Nice beach, friendly staff that spoke more English than I spoke French. Stayed here on two occasions and would stay here again. Nothing fancy but certainly a nice little place

Date of stay: April 2019
Thank 534derekp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
karibea-DirQUALITE, qualité at Zenitude Hotel-Residences Le Salako, responded to this reviewResponded 10 March 2020

Dear Customer,

Very happy to have welcomed you at karibea for great holiday by the sea and beach.
Thank you so much for your feedback about our friendly staff.

We are implementing actions to improve ourselves.

See you again for other great stays,

Emma

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Reviewed 4 March 2020

Walkable to restaurants and beach, clean large room, private beach but also large clean pool, open all hours. Included fine breakfast, coffee in the room. Nice balcony. Tipped the cleaners, but they shorted us on towels and pillows!

Room tip: We had a nice ocean view, but the ship-style buildings might have been fun as well, with interior rooms laid out like a cruise ship.
Date of stay: February 2020
    • Value
    • Cleanliness
    • Service
Thank KarenF446
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
karibea-DirQUALITE, QUALITE at Zenitude Hotel-Residences Le Salako, responded to this reviewResponded 10 March 2020

Dear Karen,

Thank you so much for your good experience at Karibea!

You are welcome for ALL your next stay whith us,

See you soon,

Emma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2020

The Karibea Beach hotel is beautifully positioned and has a lively beach adjacent. The breakfasts were excellent though it was a battle every morning to try to persuade the staff to produce a cup of decaf coffee! The room had superb views across the bay and was ample size. The main problem was the bathroom. Although cleaned every day it never felt or smelt as if it has been touched at all! There was definite unwholesome smell in there all the time and this was disappointing and off putting. Also it has to be said that there is a lack of provision for getting snacks during the day. The lunch and evening meals were expensive so we went out into surrounding area for food each night. It would have been useful to be able to get a baguette or cake somewhere on the site however.
Beautiful position and beach but.......

Date of stay: January 2020
Thank Mityrrod
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Estelle G, Service clients/Réception at Zenitude Hotel-Residences Le Salako, responded to this reviewResponded 26 February 2020

Dear Guest,
We thank you for your comment.
We regret that your stay did not live up to your expectations. We will share your recommendations with our Catering team. We hope to have the opportunity to welcome you back in KARIBEA BEACH HOTEL.
The KARIBEA BEACH HOTEL Team

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Reviewed 22 January 2020

The location is directly on the beach and about 15 - 20 min away from the airport (25-30 EUR transfer).
After going through the security gate there's a small reception area on the left and then the expansive hotel divided into about 2 / 3 blocks. The rooms were surprisingly quite large for the base option and the bathroom almost as large as the main bedroom area.

The room came equipped with the typical accessories, TV, AC, wardrobe, desk and mini-fridge but no iron/ironing board. They will allow you to use a spare room that's for ironing, late check-out shower etc. On the topic of late checkout.. their check-in time is 3PM and the check-out is 11AM. As our flight was at 6, I asked to see if we can have a later check-out maybe around 12:30 but the the best the could do is 11:30.

Breakfast was included in the price as well and it was a very good buffet breakfast and excellent service from the staff there during that time. Also the view was amazing from the terrace by restaurant overlooking the sea and pelicans flying by.

Despite the beauty of the overall property, they're a few issues that need addressing.
It's clearly an older property and needs some attention to detail and renovations including some of the doors that have literally started to deteriorate.

The elevator on our blocked stopped working on the day of our departure. So had to go down 2 flights of stairs .... 4 times to get the suitcases down.

The general surroundings need attention.... overgrown grass by the games area, an empty pool table... no balls or sticks.

There was no way to get a drink or snack after breakfast. There was a bar by the pool which had a private function so wasn't possible to go there. Tried by the buffet restaurant and was told it's not possible to get anything unless I was all-inclusive. Finally found an area outside with drinks and few juices which others were using as self-service. So managed to get a drink there ... until 5 min later a lady from the restaurant apparently walked all around to find us to say no I need to pay for that. I have no problem with paying for the juices but at least know where to direct guests when they ask a question.

Suitcase room by reception fills up early. We managed to get our luggage in early but many others were turned back as it's not much space. So be prepared to pull around your luggage after you have to leave the room early.

Lastly, just a minor thing. If you're working at the front desk and you charge 3 EUR for a room tax... and you're given 10 EUR.... if you need to go look for and then use a calculator to figure out the change then maybe you're not in the right profession.

Overall it not a bad hotel for the price but if in Guadeloupe again for sure will try a different location.

Date of stay: November 2019
    • Value
    • Location
    • Service
Thank baje300
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Equipe_KBH, Responsable relations clients at Zenitude Hotel-Residences Le Salako, responded to this reviewResponded 3 February 2020

Dear Guest,

We thank you for your comment after your stay in KARIBEA BEACH HOTEL.

We apologize and take note of your encountered inconveniences; we will inform our Catering Service about that.

Hoping you will not stay on this negative experience; we will be pleased to welcome you back in our hotel.

KARIBEA BEACH HOTEL Team.

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